Excellent view of Piazza Santa Maria Nouvella and Basilica, nice room with classic design, kind staff, good location with walk distance to almost all main sites of interest

“Highly recommend this hotel.”

Great location, fabulous, friendly and helpful staff, very clean and well kept hotel.

Very good location. The staff were very friendly and helpful. Thank you to the front desk staff for their kind help when I was sick! I am so appreciated!

“Very good hotel, but a bit noisy at night.”

This hotel is in the center of Florence and very close to the train station. We had a beautiful view out of our window. We were able to keep the windows open at night for some fresh air.

“Wonderful”

Great location. Very nice room.

Reception lady cslled elinora , she was very helpful

“Wonderful hotel in excellent location to discover Florence gems”

Excellent location - minutes from the train station and walking distance to all major Florence attractions. Comfortable refurbished rooms overlooking the lovely piazza and cathedral. Good bathroom with excellent shower. Adequate breakfast in the morning. Very helpful front office staff - nothing was too much for them.

“Excellent place to stay in Florence, love it!”

Excellent location, friendly staff and very clean and comfortable room. We have enjoyed our stay.

“Lovely hotel in the centre for a moderate budget trip!”

The location was fantastic. The cleaning staff were great. They kept a close eye on the needs of the guest in the room. Mini bar was replenished regularly. Same with toiletries. The view from the room was fab too! There is a taxi rank right opposite the hotel. And that was helpful. Also they kept in mind every detail about my requests. The hotel has an old world charm about, and it was close to everything. From the river to duomo to museums!

“Incredibly friendly staff with an eye for detail and a high level of service. Fantastic location.”

Where to start.....what a hidden gem! Fantastic Hotel. Great, great staff! Extremely friendly and helpful. With an eye for detail and high level of service. Room magnificent. We were allowed to check in a bit earlier, which was great. But what (even after more than 30 years travelling (really surprised me, was the fact that even when putting a sign of "do not disturb" as we didnt want our room to be made up, the cleaning lady came in the afternoon to ask us if we needed towels or toilet paper. And that I HAVE NEVER EXPERIENCED. This is an Hotel (and an employee) that knows how to serve it's clients. Very nice detail. fantastic Hotel. And breakfast was more than OK.

“Great place to stay”

Great staff lovely room and couldn't think of a better location

Great location, great breakfast, staff were friendly and helpful.

Huge room with good service from the front desk Exceptional view from my room

“Great location with a few minor flaws”

The hotel's location is perfect — right on the square, just a 5–7 minute walk from the train station and the airport tram stop, with a supermarket nearby. The interior has a vintage feel, but the furniture is far from worn out, everything is clean and well-maintained. Good size of the room, spacious enough. There were two armchairs, mini bar, blackout shutters and reliable Wi-Fi in the room. It was warm in the room in February. The breakfast was a delight with a good selection of pastries, omelets, ham, and fruit.

“Beautiful Perfect Hotel”

Location -excellent close to all main attractions and main train station Beautiful rooms esp if get one facing the square Clean-fresh smell Staff very friendly

“Beyond excellent in every way.”

Everything. Staff, location, room design and friendly staff. Best hotel I stayed in the last 10 years. Soooo memorable

Very nice location, clean and friendly staff. I do recommend.

Location. Walking distance to major visiting sites

“Loved staying here and would definitely recommend”

Beautiful hotel with lovely staff and fantastic location. Given great restaurant recommendations

“Great Location, average room”

Location excellent