Hotel Palazzo Benci
Piazza Madonna Degli Aldobrandini 3
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Why people book this hotel
“The location was very good, the room was clean”
“The location was very good, being walking distance to many popular spots, with a…”
“Alessandra was able to find a room for me on the same day of my arrival”
“Big room on last floor, even if the building is a busy and crowded street, the r…”
“The breakfast was served in a beautiful room with views of the Medici Chapel, wi…”
“Customer service was excellent, nice room and great breakfast”
“I made the mistake of booking the wrong night for my stay, and the staff were ve…”
“The location was perfect staff where very helpful with directions and very welco…”
“Clean and tidy place, nice people”
“It was very pleasant, clean and quiet”
“The internet connection was strong and reliable, which was very important for me…”
Overview
Hotel Palazzo Benci offers air-conditioned rooms with free Wi-Fi internet. It is halfway between Florence's cathedral and Santa Maria Novella Station, a 5-minute walk from each. The hotel is the product of a complete restoration of a 15th-century residence. All rooms come with satellite TV, minibar, and safe. Palazzo Benci is located opposite the Cappelle Medicee, Brunelleschi's famous chapels of the Basilica di San Lorenzo. The hotel's garden and courtyard are perfect for relaxing with a drink from the bar.
Traveller reviews
Elta
family_with_children
May 18, 2026
The location was very good, the room was clean
Giorgos
solo_traveller
May 17, 2026
Clean and tidy place, nice people.
Habib
solo_traveller
May 7, 2026
“Kind and responsive staff, pleasant rooms, good breakfast and great location.”
I made the mistake of booking the wrong night for my stay, and the staff were very responsive, understanding and accommodating. Alessandra was able to find a room for me on the same day of my arrival. I had to pay an additional 120 euro, but I believe I was given a higher quality room than the one I booked. It was very pleasant, clean and quiet. The breakfast was served in a beautiful room with views of the Medici Chapel, with friendly staff and healthy, gluten-free options. I was up earlier than breakfast and Alessandra kindly made me a barista coffee in the lobby. The location was very good, being walking distance to many popular spots, with an amazing gluten-free pizza restaurant right across the street.
Dermot
couple
May 6, 2026
The location was perfect staff where very helpful with directions and very welcoming.
DG
solo_traveller
May 6, 2026
Big room on last floor, even if the building is a busy and crowded street, the room was completely silent!
Robert
solo_traveller
May 3, 2026
Customer service was excellent, nice room and great breakfast
Sandra
solo_traveller
May 3, 2026
Location, excellent! Breakfast very good. Beds were comfortable.
Atli Steinn
solo_traveller
May 2, 2026
The friendly staff, great location
Anastasia
solo_traveller
April 30, 2026
“Excellent stay – highly recommended”
This hotel exceeded my expectations. It was very clean, and the breakfast was excellent. I had originally booked a single room, but I was pleasantly surprised to find a comfortable double bed. The room was spotless, and the bed was very comfortable. The staff were incredibly attentive and helpful. During checkout, they went out of their way to make sure my taxi arrived on time, even calling to confirm and coming outside to assist me. The internet connection was strong and reliable, which was very important for me as I was working remotely during my stay. I would definitely choose this hotel again the next time I visit Florence.
Aadland
couple
April 28, 2026
“Very nice location and nice breakfast”
Location
Michael
couple
April 27, 2026
“I would highly recommend due to the location”
The location was fantastic
Lauren
couple
April 24, 2026
Location was the best! Breakfast had a good variety, room was fantastic. Would stay here again
Sophie
couple
April 22, 2026
“The location was perfect and the staff were so helpful. We had a fabulous stay!”
Ruth
solo_traveller
April 12, 2026
“great location and so much more!”
This hotel is centrally located and makes it easy to get everywhere on foot. Because of this location it is a bit noisy if you have the windows open. The breakfast was fresh and convenient and there was lots of variety. I would stay there again!
Alice
couple
April 12, 2026
“Comfortable”
Location
Callum
solo_traveller
April 7, 2026
“Perfect Florence stay”
Stunning room and bathroom, spotlessly clean on arrival and cleaned to highest standard each day. Hotel in perfect location for visiting the city's sights. Surrounded by vast choice of restaurants and bars. Would reccomend without hesitation.
Brendan
couple
April 3, 2026
“Super location and a great experience overall”
The people in reception were very nice and extremely helpful especially Debora
Aleksandra
solo_traveller
April 2, 2026
“I went on a business trip.”
Very nice hotel, good location and very tasty breakfast.
Gary
solo_traveller
March 25, 2026
“Perfect location to see everything!”
Clean hotel spotless . And staff were very friendly
Deborah
couple
March 21, 2026
“Good Hotel to visit Florence, near the railway station”
Very good location for visiting Florence. Room was a good size and had a very comfortable bed and we slept well after our day's sightseeing. Good breakfast buffet each morning.
Facilities
Activities
Golf course (within 3 km)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Safety deposit box, Heating, Non-smoking rooms, Family rooms
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Outdoor furniture
Parking
Parking garage, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Self check-in
Passport/ID information collected online before you arrive
Services
Concierge service, Shared lounge/TV area, Daily housekeeping, Room service, 24-hour front desk, Valet parking, Fax/photocopying, Luggage storage
Double Room
This room type features satellite flat-screen TV. Wi-Fi is free.
Triple Room
This room type features satellite flat-screen TV. Wi-Fi is free.
Single Room
This room type features satellite flat-screen TV. Wi-Fi is free.
Hotel Policies
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