Hotel Ferretti
Via delle Belle Donne, 17
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Why people book this hotel
“Location to Santa Maria Novella station, restaurants etc was exceptional”
“Location is on point, and staff are friendly”
“Positive : staff was brilliant”
“Nice hotel, very central, very friendly staff, recommended”
“great location, and the room had a great view too”
“Made upgrade paid for privacy shower in the room but little warm water drip flow…”
“It was worth shower experience ever”
“Position, low price”
“Very clean, fresh towels, location, private bathroom, helpful staff, big comfy b…”
Overview
Hotel Ferretti is a 2-star hotel 90 metres from Florence's Santa Maria Novella square, and a 2-minute walk from the shopping street of Via de' Tornabuoni. It offers rooms with free Wi-Fi in a 17th-century building. Rooms at the Hotel Ferretti are simply decorated, and feature double-glazed windows, a ceiling fan, and work desk. Most feature a private bathroom. Hotel Ferretti is a 5-minute walk from both the Cathedral and the train station.
Traveller reviews
Bridget
solo_traveller
May 1, 2025
“Great location”
Location to Santa Maria Novella station, restaurants etc was exceptional.
Neeti
extended_group
April 25, 2025
Location is on point, and staff are friendly.
Ola
solo_traveller
April 19, 2025
Location is the only thing to like about this hotel
Pesteleu
family_with_children
April 8, 2025
great location, and the room had a great view too
Timofei
couple
April 2, 2025
the only good in this place is location, nothing else.
Purav
family_with_children
March 31, 2025
“High price does not reflect standards.”
Liked : location..very close to railway station and attractions Disliked : was not made aware the apartment was on top floor with no lift. Mosquitoes!!!!! Was told €9 city charge to be paid for 3 of us but when my son checked out he was told to pay more and was informed they had made a mistake in sending me the text. Positive : staff was brilliant. Thank you.
Joanna
family_with_children
March 25, 2025
“Really dissapointing, stay away from this place.”
The only good thing I found is a close location tk the train center and historical city center.
Johan
couple
March 19, 2025
Nice hotel, very central, very friendly staff, recommended.
Viktor
couple
March 11, 2025
Only location.
Jo
solo_traveller
March 2, 2025
“cheap and central Florence.”
cheap and cheerful, near the station
Desislav
solo_traveller
March 1, 2025
Location
Andrea
solo_traveller
February 25, 2025
Good location.
SL
couple
February 14, 2025
“Need big percentage money back. :-(”
Made upgrade paid for privacy shower in the room but little warm water drip flow and not able to shower well in the small shower place. It was worth shower experience ever.
Valentina
couple
February 11, 2025
“Warning, don’t ruin your stay on Florence”
Terrible customer service. If you need your bags stored, don't be fooled by the answers or descriptions, they will receive them after 10am. Otherwise you will be forced to be served by WhatsApp where you will be ignored until 10am, no matter what time you arrive. Also the walls are full of mould, it's dark, it has gloomy vibes that ruin your stay. I couldn't get into the rooms because I was left outside the hotel waiting until they felt like coming, then they stopped responding to me after agreeing to refund my money, therefore they kept the money, without replying to me on WhatsApp or Booking (of course, don't expect them to reply to you on Booking). If you want to have a Placid stay please don't stay at this hotel.
Embrys Peik Fong
solo_traveller
February 5, 2025
“Eerie”
The location.
Martina
solo_traveller
December 31, 2024
The room itself is tidy, warm and comfortable, with everything provided. The staff was polite and helpful. The location is great, it’s close to the train station and it’s 5 minutes by foot to the Duomo.
hunter_traveller
extended_group
December 11, 2024
“Worthy”
Very clean, fresh towels, location, private bathroom, helpful staff, big comfy bed, ceiling fan
Teresa
couple
December 2, 2024
Position, low price
Callum
couple
November 21, 2024
Location
Seamus
solo_traveller
November 11, 2024
“Great location and value for money”
Location was excellent
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Non-smoking throughout, Non-smoking rooms, Family rooms, Heating
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Lockbox key collection at the property, Lockbox key collection near the property
Services
Concierge service, Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, Express check-in/check-out, Fax/photocopying, Luggage storage
Superior Apartment
This apartment features an electric kettle, heating and a flat-screen TV. The unit offers 3 beds.
Double Room
Simple en suite room with free Wi-Fi, a cooling fan and tiled floors.
Double Room with Private External Bathroom
Offering a private external bathroom, this functional room comes with free Wi-Fi, a cooling fan and tiled floors.
Economy Double Room with Shared Toilet
This double room features a small double bed, while toilet facilities are shared.
Double or Twin Room with City View
The twin/double room provides a private entrance. The unit offers 1 bed.
Superior Double or Twin Room with City View
The twin/double room offers a private entrance. The unit has 1 bed.
Triple Room
Simple en suite room with free Wi-Fi, a cooling fan and tiled floors.
Quadruple Room with Private External Bathroom
This larger room has free Wi-Fi and a private external bathroom.
Single Room with Shared Bathroom
Functional room with free Wi-Fi, a cooling fan and tiled floors. The shared bathroom is on the same floor.
Hotel Policies
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