Balsoy Mountain Hotel
Yunus Emre Mahallesi Kayak Tesisleri Sokak No:5 Palandöken
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Why people book this hotel
“Very helpful crew”
“Breakfast and dinner was exceptional and the staff super helpful and friendly”
“The location to the Ski lift is just over 100 meters an easy walk even in Ski Bo…”
“Staff went above and beyond to help, offering rides to/from the hotel to the ski…”
“Location, fresh air, calm and quiet”
“Position to ski, room”
“Clean and easy access to ski lifts”
“- Large family room, clean and non-smoking - Nice and helpfull staff”
“Nice breakfast”
“great breakfast”
“- Excellent buffet dinners at 500 TL per person - Ski eqipment rental at the ho…”
Overview
Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. This 3-star hotel offers a ski pass sales point and a 24-hour front desk. The accommodation offers a kids' club, room service and currency exchange for guests. All guest rooms in the hotel are fitted with a kettle. Complete with a private bathroom equipped with a bidet and free toiletries, the units at Balsoy Mountain Hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. At the accommodation all rooms come with bed linen and towels. Balsoy Mountain Hotel offers a children's playground. Ski equipment hire and car hire are available at this hotel and the area is popular for skiing. Lala Mustafa Pasa Mosque is 6.5 km from the hotel. The nearest airport is Erzurum, 15 km from Balsoy Mountain Hotel, and the property offers a paid airport shuttle service.
Traveller reviews
hamidreza
couple
March 26, 2026
Clean and easy access to ski lifts. Very helpful crew
Öndercan
couple
March 17, 2026
Everthing suprisingly perfect!
Johan
family_with_children
April 21, 2025
“Balsoy Mountain Hotel, Great Ski and Sauna experience.”
The location to the Ski lift is just over 100 meters an easy walk even in Ski Boots. Breakfast and dinner was exceptional and the staff super helpful and friendly. Loved ending a long day Skiing in the Sauna.
Muhammad
extended_group
January 16, 2025
“Excellent hospitality”
Staff were very friendly and made us feel very welcome. Chef Emrah was especially helpful and spoke good English which made everything from ski hire to special requests much smoother. Staff went above and beyond to help, offering rides to/from the hotel to the ski lifts (which is usually just a 2 minute walk), took on suggestions for breakfast/dinner options, and accommodated late checkout. Staying at Balsoy was like staying at a second home, highly recommend.
Alexander
family_with_children
August 11, 2024
Location, fresh air, calm and quiet. Spacious room. Nice breakfast.
Rostislav
family_with_children
February 27, 2024
“A good place for a short ski vacation in Paladoken”
- Great location for skiing in Palandoken Mountain Ski Centre, only 200 m from the ski lift, about 25 minutes' drive from the airport and 15 minutes from the city centre. - Palandoken Ski Centre has trails for skiers with any skill level, but is particularly great for beginners. The place gets a bit crowded only at weekends. The weather was also great during our week's stay in February. - Large family room, clean and non-smoking - Nice and helpfull staff. Reception and restaurant staff speak some English and / or Russian. - Excellent buffet dinners at 500 TL per person - Ski eqipment rental at the hotel - Free shuttle to / from Erzurum airport and to / from the ski lift - The city of Erzurum is worth a visit for historical landmarks and good food (Cağ kebap is highly recommended)
Marco
solo_traveller
February 16, 2024
Position to ski, room
Vucko27
couple
August 24, 2023
Beds were some of the most comfortable we ever had. Just because of that, I gave it 8, otherwise it would score less. Staff was kind.
Mohamed Soofi
solo_traveller
August 23, 2023
Location, english speaking front desk
Nigel
solo_traveller
March 28, 2023
“I could not have asked to be better looked after.”
From the moment I was picked up at the airport I was realy well looked after. The hotel is at the foot of the slopes of Palandoken (Ejder 3200) ski area and just a couple of minutes walk from the gondola station. The hotel itself is comfortable and clean with plenty to offer from pamerping yourself downstairs in the spa or having a meal. The staff were hugely helpful and welcoming and nothing was too much trouble. They even gave me a lift into town to an excellent restaurant they recommended so I could try Erzurum's local speciality 'Cag Kebab', which was delicious. The food during the stay was excellent and the rooms clean.
Andrew de Burgas
couple
September 27, 2022
“Excellent hotel”
Excellent hotel with very helpfully personnel
Sharon
couple
September 4, 2022
“fabulous hotel. amazing staff.”
very spacious room. very quiet. spotlessly clean. extremely comfortable bed. great shower. excellent wifi. great breakfast. amazing staff (especially the breakfast staff who went over and above with their level of service).
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Visual aids: Braille, Visual aids: Tactile signs
Activities
Kids' club, Evening entertainment, Public Bath, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Sauna, Skiing, Massage, Children's playground
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options, Kid meals, Kid-friendly buffet, Coffee house on site
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Safety deposit box, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Designated smoking area, Soundproof rooms, Heating
Outdoors
Garden, Outdoor furniture, Picnic area
Parking
Free parking, Parking on site, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Currency exchange, Daily housekeeping, Express check-in/check-out, Ironing service, Airport shuttle, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Car hire, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area
Ski
Ski equipment hire on site, Ski pass vendor, Ski-to-door access, Ski storage, Ski school
Transport
Airport pick up, Airport drop off
Family Room
Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as garden views. The unit offers 3 beds.
Standard Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a safe deposit box as well as garden views. The unit offers 1 bed.
Hotel Policies
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