Masaya By Emerald
High way 120 , baharka Road , Lebanese Village, Erbil, Kurdistan –
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20 nights, 2 adults
Includes taxes and charges
20 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Thanks again to Valery for the hospitality, wonderful staff and great services”
“Reception staff was very supportive specially Mr”
“The bathroom is very bad”
“Spacious rooms”
“The room is spacious and clean, the breakfast is wonderful, and the service is o…”
“Nice place , clean”
“Every think just the breakfast very poor”
“Staff were very helpful, great location and very clean”
“The overall experience was not just about staying in a hotel—it truly felt like …”
Overview
Masaya Hotel & Residences by Emerald is located on the new Baherka road, Masaya is ideally situated in the midst of Erbil's prestigious community, the Lebanese Village. With 98 modern guestrooms and 95 fully furnished residences, that have been designed with contemporary luxury in mind. Features include Cristal's exclusively designed mattress for a soothing and relaxed stay, a LCD TV, coffee & tea facilities, mini bar, safe box, and complimentary internet access. Masaya also offers a lobby lounge, fully-equipped meeting rooms, business centre, outdoor swimming pool, complimentary parking spaces, airport pickup & rent-a-car service, 24-hr. housekeeping & laundry service, 24-hr. room service, access to the health club, spa, sauna & steam rooms, Jacuzzi, and arcade shops. There is a 24-hour front desk at the property. Masays By Emerald is a 10-minute drive from Erbil International Airport and offers free pick up from the airport for guests staying two or more nights.
Traveller reviews
HuSsAm 2020
solo_traveller
June 13, 2026
Every think just the breakfast very poor
Azoz Alshamary
family_with_children
February 8, 2026
The bathroom is very bad
Dr. Mouthana
solo_traveller
January 15, 2026
Thanks again to Valery for the hospitality, wonderful staff and great services .
Nagesh
solo_traveller
January 8, 2026
“Excellent”
Reception staff was very supportive specially Mr.Ribal and his colleagues. Thank You very Much for everything.
Kasim
family_with_children
December 27, 2025
The management is fortunate in its choice of staff and employees. I recommend everyone to stay here. Thank you to all the staff.
Kasim
family_with_children
December 23, 2025
The hotel management assembled a distinguished team of employees and staff; honestly, everyone was absolutely excellent.
Kasim
family_with_children
December 6, 2025
The management and staff are all excellent in their dealings with hotel guests. The room is spacious and clean, the breakfast is wonderful, and the service is outstanding. I've become addicted to this hotel and wouldn't want to stay in any other.
Kasim
solo_traveller
December 2, 2025
Everything is amazing, from the reception staff to all the employees. I recommend this wonderful place to all visitors to Erbil.
علي
solo_traveller
November 28, 2025
great staff ribal&leila☺️☺️☺️
Beko
family_with_children
November 14, 2025
Everything was perfect Reception team were professional Thanks to Saleh, Valery and Zanko
Mohammed
couple
November 13, 2025
“Very good”
Spacious rooms
Haryad
solo_traveller
November 3, 2025
“Great place to go”
The receptionists all spoke good English and were very very nice and helpful plenty of nice things to do.
Hoshyar
solo_traveller
October 30, 2025
Nice place , clean
Bower Braim
solo_traveller
October 19, 2025
Staff were very helpful, great location and very clean. Highly recommended
Hayder
solo_traveller
October 1, 2025
“Wonderful Stay”
I had a truly wonderful experience during my stay at this hotel. From the very first moment I arrived, I could feel the warm and welcoming atmosphere. The staff members were not only highly professional, but also extremely kind, attentive, and genuinely eager to help with every request. Their positive attitude and readiness to go the extra mile made me feel very comfortable and well taken care of throughout my stay. The hotel itself is exceptionally clean and well maintained. Every corner reflects great attention to detail and high standards of hygiene, which gave me a sense of peace and relaxation. The room was spotless, cozy, and thoughtfully arranged, providing both comfort and functionality. What I appreciated the most was the combination of a beautiful environment and excellent service. It created the perfect balance between luxury and warmth. The overall experience was not just about staying in a hotel—it truly felt like being a valued guest in a place that cares deeply about hospitality.
Hesta
solo_traveller
September 29, 2025
“This is not a 5 star hotel. 3 stars. Will not visit again.”
Layla the receptionist was very kind.
Ahmed
solo_traveller
September 21, 2025
“This stuff was amazing thy are cooperating with everything Especially Mr. Saleh”
The privacy
Keya
solo_traveller
September 10, 2025
Great hotel I will comeback again
Mario
solo_traveller
July 22, 2025
“Impeccably clean rooms, excellent housekeeping, top-notch facilities, and friendly, attentive staff—everything was spot”
Room cleanliness, housekeeping and the staff.
Alrubaiay
family_with_children
July 11, 2025
I like the room
Facilities
Activities
Sauna, Fitness centre, Casino, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Entertainment staff, Nightclub/DJ, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Fitness, Personal trainer, Fitness/spa locker rooms, Evening entertainment, Temporary art galleries
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Snack bar, Wine/champagne, Fruits, Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Minimarket on site, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, BBQ facilities, Garden, Terrace, Outdoor pool (seasonal)
Parking
Parking on site, Private parking, Parking garage, Accessible parking, Parking
Pool and wellness
Rooftop pool, Pool/beach towels, Pool bar, Swimming pool, Sun loungers or beach chairs, Sun umbrellas, Fence around pool, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Check-in kiosk in the lobby, Lockbox key collection at the property
Services
Daily housekeeping, Grocery deliveries, Concierge service, ATM/cash machine on site, Private check-in/check-out, Trouser press, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Barber/beauty shop, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Express check-in/check-out, Ironing service, Fax/photocopying, Luggage storage, Valet parking, Currency exchange
Transport
Airport pick up, Airport drop off
Superior King Room
This double room's special features are the pool with a view and the spa bath. The fully equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The spacious double room features air conditioning, a washing machine, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior King Room
This double room's standout features are the pool with a view and spa bath. Guests can make meals in the kitchen that is fitted with a refrigerator, kitchenware, an oven and a microwave. The spacious double room offers air conditioning, a washing machine, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior Twin Room
Guests will have a special experience as this twin room provides a pool with a view and a spa bath. The well-fitted kitchen has a refrigerator, kitchenware, an oven and a microwave. The spacious twin room offers air conditioning, a washing machine, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Superior Twin Room
Guests will have a special experience as this twin room provides a pool with a view and a spa bath. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. The spacious twin room offers air conditioning, a washing machine, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
One-Bedroom Suite
This suite's special features are the pool with a view and the spa bath. The fully equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The spacious suite offers air conditioning, a washing machine, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
One-Bedroom Suite
This suite features a pool with a view and a spa bath. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Two-Bedroom Suite
This suite's special features are the pool with a view and the spa bath. This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 4 beds.
Two-Bedroom Suite
This suite's standout features are the pool with a view and spa bath. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 4 beds.
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