Hotel Hilen De Ville
Kirkuk Road طريق كركوك مقابل الأسايش
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Why people book this hotel
“Good staff super friendly”
“Polite hotel staffs”
“The hotel offered a comfortable and quiet stay”
“Clean and comfortable”
“The staff provided outstanding service, and the location was also perfect”
“Location Cost”
“Clean, staff helpful”
“Very clean and tidy”
“The hotel is very good and at a good price”
“In the meantime the Hotel has made an upgrade to a 4 Star Hotel and the price ha…”
“It is clean, along with the price, breakfast is also offered”
“The hotel has a good location, good hospitality and quiet place for a stay, also…”
Overview
Situated in Erbil and with Rashad Mufti Mosque reachable within 1.2 km, Hotel Hilen De Ville features concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 4-star hotel offers an ATM and a business centre. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a wardrobe. With a private bathroom fitted with a shower and a hairdryer, rooms at the hotel also boast a city view. At Hotel Hilen De Ville, rooms have a seating area. Franso Hariri Stadium is 3.3 km from the accommodation, while Shanidar Park is 4.9 km from the property. The nearest airport is Erbil International, 15 km from Hotel Hilen De Ville, and the property offers a paid airport shuttle service.
Traveller reviews
Ahmed
solo_traveller
May 15, 2026
Clean, staff helpful
Mostafa
family_with_children
January 15, 2026
“Good enough and cheap”
Good staff super friendly
Haval
solo_traveller
January 9, 2026
“Very friendly staff.. they were very kind.”
Very clean and tidy
Raed
extended_group
December 23, 2025
“The property was perfect but not considered as Five stars”
Perfect
Ali
couple
December 7, 2025
The hotel was truly excellent. The staff provided outstanding service, and the location was also perfect. Most importantly, the reception staff were extremely kind, friendly, and helpful. I had a wonderful experience and would definitely recommend this hotel.
Ali
couple
December 7, 2025
The hotel was truly excellent. The staff provided outstanding service, and the location was also perfect. Most importantly, the reception staff were extremely kind, friendly, and helpful. I had a wonderful experience and would definitely recommend this hotel.
Sarwat
family_with_children
November 10, 2025
The hotel offered a comfortable and quiet stay. The room was clean, and the overall environment was conducive to a good rest, with very little noise disturbance.
Sarwat
family_with_children
October 10, 2025
It's easy to find on the main road on the map
H
couple
July 24, 2025
Location Cost
Amini
solo_traveller
July 6, 2025
“Decent hotel”
You could check in any time, unlike other hotels in Erbil. Polite hotel staffs. Clean and comfortable. It was cheap.
Ramzi
solo_traveller
July 4, 2025
The receptionist Kak (Zakaria) He creates a great first impression with his kindness and efficiency.
Kharman
solo_traveller
May 29, 2025
“Overall, the hotel was good and clean. There were very helpful people, especially Zakaria in the rec”
The location was good
Hawar
family_with_children
May 28, 2025
We would like to extend our heartfelt thanks for the exceptional hospitality we received during our stay. A special mention goes to Mr. Zakarya, whose kindness and support made a big difference when our son was unwell. He guided us with care and ensured we had everything we needed. We are truly grateful for his help and the outstanding service from the entire team. Thank you!
ابو فل
solo_traveller
May 10, 2025
Zakria is the best employee
Pishtiwan
solo_traveller
May 5, 2025
“A beautiful and clean hotel with a very good price”
The hotel is very good and at a good price. It is clean, along with the price, breakfast is also offered. The staff is very kind, especially Mr. Zakaria at the reception, he is very kind, very good at his job, professional, always with a smile to help you with anything you need. If you visit the hotel, ask for Mr. Zakaria, he will help you more than enough, he is a true professional, everyone who stays at the hotel says the best words about Mr. Zakaria at the reception. I had booked a single room and when I arrived at the hotel, Mr. Zakaria gave me a larger room at the same price, where I rested and did my business. I will definitely prefer the hotel again when I visit Erbil again. The hotel is not far from the center, with a taxi in 4-5 minutes you are in the heart of Erbil.
Piotr
solo_traveller
April 12, 2025
I made a reservation via Booking around 2-3 months in advance because I was planning to arrive there during Eid, when many of the Hotels in Erbil may be fully booked. In the meantime the Hotel has made an upgrade to a 4 Star Hotel and the price has increased. While checking in I have been informed that the price on my reservation is no longer valid, but fortunately the Manager Zakharia fixed the whole issue and let me stay for the lower price mentioned in the reservation. I would like to thank him for his help, as moving to another hotel would have cost me some time and extra stress. I will for sure consider staying in the Hotel next time while in Erbil.
Behram
solo_traveller
March 28, 2025
I had a great stay at Hotel Helen. The staff were excellent, especially Zakaria, who went above and beyond to ensure a comfortable experience for guests. His professionalism and kindness truly made a difference. The hotel itself was nice, offering a welcoming atmosphere and good amenities. That being said, the hotel is currently undergoing renovations, which, once completed, will undoubtedly make the place stand out even more. I look forward to seeing the improvements on my next visit. Overall, a great experience with fantastic service!
Gaith
solo_traveller
February 26, 2025
They dont accept quests Which made me uncomfortable
Ziad
family_with_children
February 23, 2025
The hotel has a good location, good hospitality and quiet place for a stay, also the breakfast was good.
Hamzah
extended_group
February 19, 2025
“The hotel do not worth more than 40IQD per night , according to my stay on many times in it .”
The staff were friendly,the elevator was fast and available all time,
Facilities
Activities
Steam room, Fitness, Walking tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Restaurant
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Indoor fireplace, Bicycle parking, Minimarket on site, WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor furniture, Picnic area
Parking
Parking on site, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Lockbox key collection at the property
Services
Shuttle service, Daily housekeeping, Ironing service, Currency exchange, Express check-in/check-out, Airport shuttle, Business centre, Dry cleaning, Barber/beauty shop, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Tour desk, ATM/cash machine on site, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Shared lounge/TV area
Transport
Airport pick up, Airport drop off
Budget Double Room
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Basic Triple Room
Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 3 beds.
Economy Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Duplex Suite
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 3 beds.
Budget Single Room
Offering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.
Hotel Policies
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