On a positive note, the staff were friendly. Overall, the experience was below expectations and needs improvement in cleanliness and facilities.

“Very nice room. Helpful and friendly owner and staff”

Very nice room. Helpful and friendly owner and staff

Everything is good. Cheep price. Good location

“Brilliant value for money, beautiful view and friendly owner. Would recommend to anyone ☺️”

The room was lovely and cosy, great value for money, had a mosquito net. You can sit on the front balcony and have a coffee in the morning, watch the view and listen to the wildlife. The owner was so lovely too. I really loved this place.

The staff were lovely and helpful. The place had its own tuk tuk you could pay for which was a nice touch and also arranged our transport for a good price to our next place. We also had our laundry done there and this went smoothly. We had breakfast on our final morning and it was very yummy. Although there were issues with the room, the beds were comfy and sheets were soft. The room was clean overall and there was a couple of toiletries left for us which was a nice touch.

“Overall: Bad”

The bed was comfortable And breakfast was ok

“Beautiful views! Helpful staff!”

A great place the stay in Ella!

The pepole was kind and very nice

“Overall, misleading practices, extra charges, and a difficult location made this stay very disappointing.”

Balcony, the view and breakfast

“The perfect place to stay in Ella”

Everything!!! Amazing staff, great room, stunning views.

“Lovely place and lovely people!”

Really friendly vibe, we had a lovely stay and breakfast was really tasty!

“Amazing views with delicious breakfast and friendly stuff.”

The location was amazing. The view we got from our room and also the one from the shared area was breathtaking. We got our room right next to reception but it was quiet and everything was great. The bed was amazing and bathroom was okay. Stuff was so so friendly and helpful. We felt really taken care of. We requested a loundry service and it was perfect. Breakfast was what we loved the most. It was delicious and the two nights we stayed there we had different things. Home-made juices were amazing.

“Good location and helpful.”

View of the hotel was great, bed also good and fresh breakfast.

We loved the view, the location, delicious breakfast was abundant, the best we've had in Sri Lanka, the owner is very helpful.

“That was great”

Great host!! The room was great and comfy. We also got a free breakfast.

“The room was not serviced once , there is a beautiful location.”

Beautiful location .

“Amazing place!”

Super cozy, clean, and with absolutely stunning views. The host was incredibly kind and helpful — he assisted with delivery, treated me to breakfast, and made me feel truly welcome. You can really feel the care and attention to detail. I’ll definitely be coming back!

“I was really happy to stay there and specially service 10/10”

Everything

“Don't stay in the small room with balcony next to the reception.”

Our worst stay in Sri Lanka. The staff is not helpful. The room we stayed were unclean. Full of cockroaches and bugs. When we mentioned this to the staff they didn't even apologize and said if you would have booked directly I would have given you better room. We have 26 rooms out of which 3 are given to online stay. Not recommending this place to anyone. The only good thing about the hotel is the breakfast which we enjoyed. Before booking make sure you ask for the room picture and query other things. Photos for reference.🙏🏼

“Great value for money”

Hotel is located around 2km from City Centre in a quiet area but you can easilly go there with tuk tuk for 2 dollars. Staff is very nice, polite and helpful. Room was clean and comfortable. Beautiful views from the balcony. Fresh and tasteful breakfest. Overall, great value for money.