Hotel City Grand Ella
City Grand, Police Road, Ella
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10 nights, 2 adults
USD$528
Includes taxes and charges
10 nights, 2 adults
USD$528
Includes taxes and charges
Why people book this hotel
“Location”
“The rooms were very clean, the staff were friendly and helpful, and the location…”
“Amazing stay with excellent service and beautiful rooms”
“The staff were friendly, the room was clean and comfortable, and everything went…”
“The hotel room was lovely”
“room was spacious”
“Clean modern rooms with good pressure in the toilets”
“Room is clean but no soap at bathroom no hot water”
“Decent breakfast of string hoppers eggs and fruit”
“great Service, breakfast incloudet and in town Center Firm and friendly staff”
“Best value for the money”
“The building itself is in a fairly good condition, the shower and toilet were cl…”
Overview
Offering a barbecue and sun terrace, City Grand is set in Ella in the Badulla District Region. Guests can enjoy the on-site restaurant. Free private parking and shops are available on site. Certain rooms have a seating area to relax in after a busy day. Views of the mountain, garden or city are featured in certain rooms. City Grand features free WiFi . A flat-screen TV is provided. You will find a 24-hour front desk at the property. Guests can enjoy the sun terrace and shared lounge/TV area. The hotel also offers car hire. Demodara Nine Arch Bridge is 1.4 km from City Grand, while Ella Rock is 2.2 km from the property.
Traveller reviews
Humayun Reza
family_with_children
June 1, 2026
“Except location, nothing is good about this hotel”
Location
dinesh
extended_group
May 4, 2026
“Newly appointed central location for good value”
Located houses from main strip made it easy to access bars and restaurents. Also to get 3 wheelers to go places. Clean modern rooms with good pressure in the toilets. Decent breakfast of string hoppers eggs and fruit.
Avinash Kumar
couple
April 25, 2026
“Overall nice stay”
Location
Bharat jain
couple
April 23, 2026
“Good”
Room is clean but no soap at bathroom no hot water
Munasinghe
couple
April 17, 2026
“Super stay”
Enjoy stay 2 Nights
Michelle
solo_traveller
April 13, 2026
“Pretty good”
The hotel room was lovely.
Chan
couple
April 10, 2026
The rooms were very clean, the staff were friendly and helpful, and the location was perfect for exploring the city
Chan
couple
April 10, 2026
The rooms were very clean, the staff were friendly and helpful, and the location was perfect for exploring the city
Zui
couple
April 9, 2026
Amazing stay with excellent service and beautiful rooms!”
Zui
couple
April 9, 2026
Amazing stay with excellent service and beautiful rooms!”
Walakulu arachchi
couple
March 29, 2026
“I had a perfect stay. The staff were friendly, the room was clean and comfortable, and everything went smoothly.” “Everything about my stay was perfect — great service, clean rooms, and a relaxing atmosphere.”
Norman Joel
family_with_children
March 28, 2026
Just the location is prime.
Ben
extended_group
March 28, 2026
“Great place to stay and central location”
Walakulu arachchi
couple
March 27, 2026
Staff very helpfully & good location 🥰
Malkit
solo_traveller
March 25, 2026
Location, right in the center of all bars and restaurants.
Heinz
family_with_children
March 24, 2026
Best value for the money... great Service, breakfast incloudet and in town Center Firm and friendly staff
Milan
couple
March 15, 2026
“Close to the city.Friendly Staff”
Very close to the city center and the staff is really friendly.
Perumal
couple
March 12, 2026
“it was good overall good hotel ..staff were helpful .good location too”
room was spacious. Loved the mosquito net around the bed. location is great... close to restuarants/ATMS and shops/ .laundry and other places we needed to get sundries.
Edward
family_with_children
March 5, 2026
“A perfectly located, comfortable hotel”
The hotel is in an extremely convenient location, within less than 10 minutes walk to the train station, and a mere 2 minutes walk to the main bar and restaurant street of Ella. The building itself is in a fairly good condition, the shower and toilet were clean, and the water flow reasonable. The hot water worked well. The breakfast buffet was delicious, and they also make eggs to order. The staff were extremely attentive. It was a pleasant stay overall.
Roland
solo_traveller
March 5, 2026
“Bad”
Location
Facilities
Activities
Spa and wellness centre, Entertainment staff, Movie nights, Walking tours, Bike tours, Happy hour, Cooking class, Live music/performance, Live sport events (broadcast), Spa facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Special diet menus (on request), Snack bar, Restaurant
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Non-smoking rooms, Non-smoking throughout, Designated smoking area, Family rooms
Internet
WiFi, Free WiFi, Internet services
Kitchen
Shared kitchen
Outdoors
Sun terrace, BBQ facilities, Terrace, Outdoor furniture
Parking
Free parking, Parking garage, Accessible parking, Parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Safety & security
24-hour security, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shared lounge/TV area, Grocery deliveries, Airport shuttle (additional charge), Private check-in/check-out, ATM/cash machine on site, Ironing service, Room service, 24-hour front desk, Airport shuttle, Laundry, Barber/beauty shop, Packed lunches, Car hire, Tour desk, Express check-in/check-out, Valet parking, Currency exchange
Transport
Airport pick up, Airport drop off
Deluxe Family Room
The spacious family room features a private entrance, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
Deluxe Double Room with Balcony
The double room offers a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Triple Room with Balcony
The spacious triple room provides a private entrance, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe Single Room
The single room features a private entrance, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Hotel Policies
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