Four Points by Sheraton Elkhart
3254 Cassopolis Street
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Clean”
Overview
Four Points by Sheraton Elkhart features a fitness centre, shared lounge, a restaurant and bar in Elkhart. This 3-star hotel offers a 24-hour front desk, a business centre and free WiFi. The hotel has an indoor pool and a concierge service. Notre Dame Stadium is 26 km from the hotel, while Midwest Museum of American Art is 6.7 km away. The nearest airport is South Bend Regional Airport, 35 km from Four Points by Sheraton Elkhart.
Traveller reviews
Mike
extended_group
April 25, 2025
“Ok”
Ok
daniele
couple
October 3, 2023
“Paid with pay pal in advance and on arrival they withdraw the same amount to your mastercad card”
Experience in this hotel lack of organization and fairness of the hotel The 4 night room had already been prepaid via PayPal in advance with booking for my daughter Greta on a business trip day 24 SETTEMBRE arrival at the front desk there were two girls who told me they would take 100 USD deposit from the credit card instead after a careful check they blocked me twice 955.83 x2 = 1911.66 USD they did not give me the pos receipt I checked my bank and I realize this of the block and charge of 955.83 USD I had already paid everything with PAY PAL with BOOKING I asked for an explanation several times the girls at the front desk told me that you need the manager to unlock the block of 1911.66 USD and undue charge of 955.83 already paid by pay pal with booking I checked out of the hotel on the morning of Sept. 27 and Sept. 29 and Mastercard informs me that they are still blocked I am traveling in USD for work you got me in trouble by blocking 2867.49 usd to book other hotels and rental cars etc you took away my autonomy of my travel this is not fair this. as of today October 3 still all blocked I have not gotten my card money back booking after calling many times has opened a file but struggling to contact hotels
daniele
couple
October 3, 2023
“Paid with pay pal in advance and on arrival they withdraw the same amount to your mastercad card”
Experience in this hotel lack of organization and fairness of the hotel The 4 night room had already been prepaid via PayPal in advance with booking for my daughter Greta on a business trip day 24 SETTEMBRE arrival at the front desk there were two girls who told me they would take 100 USD deposit from the credit card instead after a careful check they blocked me twice 955.83 x2 = 1911.66 USD they did not give me the pos receipt I checked my bank and I realize this of the block and charge of 955.83 USD I had already paid everything with PAY PAL with BOOKING I asked for an explanation several times the girls at the front desk told me that you need the manager to unlock the block of 1911.66 USD and undue charge of 955.83 already paid by pay pal with booking I checked out of the hotel on the morning of Sept. 27 and Sept. 29 and Mastercard informs me that they are still blocked I am traveling in USD for work you got me in trouble by blocking 2867.49 usd to book other hotels and rental cars etc you took away my autonomy of my travel this is not fair this. as of today October 3 still all blocked I have not gotten my card money back booking after calling many times has opened a file but struggling to contact hotels
daniele
couple
October 3, 2023
“Paid with pay pal in advance and on arrival they withdraw the same amount to your mastercad card”
Experience in this hotel lack of organization and fairness of the hotel The 4 night room had already been prepaid via PayPal in advance with booking for my daughter Greta on a business trip day 24 SETTEMBRE arrival at the front desk there were two girls who told me they would take 100 USD deposit from the credit card instead after a careful check they blocked me twice 955.83 x2 = 1911.66 USD they did not give me the pos receipt I checked my bank and I realize this of the block and charge of 955.83 USD I had already paid everything with PAY PAL with BOOKING I asked for an explanation several times the girls at the front desk told me that you need the manager to unlock the block of 1911.66 USD and undue charge of 955.83 already paid by pay pal with booking I checked out of the hotel on the morning of Sept. 27 and Sept. 29 and Mastercard informs me that they are still blocked I am traveling in USD for work you got me in trouble by blocking 2867.49 usd to book other hotels and rental cars etc you took away my autonomy of my travel this is not fair this. as of today October 3 still all blocked I have not gotten my card money back booking after calling many times has opened a file but struggling to contact hotels
daniele
couple
October 3, 2023
“Paid with pay pal in advance and on arrival they withdraw the same amount to your mastercad card”
Experience in this hotel lack of organization and fairness of the hotel The 4 night room had already been prepaid via PayPal in advance with booking for my daughter Greta on a business trip day 24 SETTEMBRE arrival at the front desk there were two girls who told me they would take 100 USD deposit from the credit card instead after a careful check they blocked me twice 955.83 x2 = 1911.66 USD they did not give me the pos receipt I checked my bank and I realize this of the block and charge of 955.83 USD I had already paid everything with PAY PAL with BOOKING I asked for an explanation several times the girls at the front desk told me that you need the manager to unlock the block of 1911.66 USD and undue charge of 955.83 already paid by pay pal with booking I checked out of the hotel on the morning of Sept. 27 and Sept. 29 and Mastercard informs me that they are still blocked I am traveling in USD for work you got me in trouble by blocking 2867.49 usd to book other hotels and rental cars etc you took away my autonomy of my travel this is not fair this. as of today October 3 still all blocked I have not gotten my card money back booking after calling many times has opened a file but struggling to contact hotels
daniele
couple
October 3, 2023
“Paid with pay pal in advance and on arrival they withdraw the same amount to your mastercad card”
Experience in this hotel lack of organization and fairness of the hotel The 4 night room had already been prepaid via PayPal in advance with booking for my daughter Greta on a business trip day 24 SETTEMBRE arrival at the front desk there were two girls who told me they would take 100 USD deposit from the credit card instead after a careful check they blocked me twice 955.83 x2 = 1911.66 USD they did not give me the pos receipt I checked my bank and I realize this of the block and charge of 955.83 USD I had already paid everything with PAY PAL with BOOKING I asked for an explanation several times the girls at the front desk told me that you need the manager to unlock the block of 1911.66 USD and undue charge of 955.83 already paid by pay pal with booking I checked out of the hotel on the morning of Sept. 27 and Sept. 29 and Mastercard informs me that they are still blocked I am traveling in USD for work you got me in trouble by blocking 2867.49 usd to book other hotels and rental cars etc you took away my autonomy of my travel this is not fair this. as of today October 3 still all blocked I have not gotten my card money back booking after calling many times has opened a file but struggling to contact hotels
Hans-Friedrich
solo_traveller
August 19, 2023
“Nice stay until I saw the unexplained and unexpected higher charge in my credit card statement.”
Clean.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Fitness, Happy hour, Live sport events (broadcast), Fitness centre, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Soundproof rooms, Heating, Minimarket on site, Non-smoking throughout, Air conditioning, Designated smoking area, Lift, Allergy-free room, Indoor fireplace
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Parking on site, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Heated pool, Pool/beach towels, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources
Safety features
Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Digital key access
Services
Daily housekeeping, Shared lounge/TV area, Concierge service, Express check-in/check-out, Fax/photocopying, Luggage storage, Business centre, Dry cleaning, 24-hour front desk, Meeting/banquet facilities
Suite, 1 King, Sofa bed, City view
The double room provides a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Suite, 2 Queen, Sofa bed, City view
The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
Traditional King Room - Hearing Accessible
The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional Queen Room with Two Queen Beds - Hearing Accessible
The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.
Traditional Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible
The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 2 beds.
Traditional Room, Guest room, 1 King
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with streaming services, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Traditional Room, Guest room, 1 King (Hearing Accessible)
The double room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional Room, Guest room, 1 King (Mobility & Hearing Accessible w/ Roll-in Shower)
The double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Traditional Room, Guest room, 2 Queen
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Hotel Policies
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