Balneario Elgorriaga
Errotaldea S/N
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Why people book this hotel
“Location is truly amazing, rooms are very comfortable and the team in the hotel …”
“lovely retreat in country location”
“The room was extremely comfortable well serviced and spacious”
“Friendly staff”
“hotel location, Good size room”
“spotless rooms”
“I reccoment that you must do the full spa treatment, it is better than advertise…”
“The amenities, the modern decor, the variety of the breakfast buffet, free parki…”
Overview
Set in the Malerreka Valley, Balneario Elgorriaga offers stylish rooms with countryside views and a minibar. The spa features thermal pools, a sauna, Hammam and a fitness centre. Guests can enjoy oriental massages as well as olive and chocolate therapy at the Balneario Elgorriaga. All the spa facilities, the swimming pool and the beauty treatments are available for an extra cost. The décor of the Balneario Elgorriaga is inspired by water and aims to provide a relaxing setting. Wi-Fi is offered for free in public areas, and all areas are non-smoking. Surrounded by valleys and mountains, Elgorriaga is just 30 km from the border with France. There are many interesting villages nearby, such as Elizondo and Santesteban. San Sebastián is an hour's drive away. The Balneario’s restaurant offers buffet meals. The café opens from 10:00 until 23:00 (00:00 at the weekend).
Traveller reviews
sue
couple
June 11, 2026
“a magical time”
lots about the place was wonderful: the museum the donkeys the river ...
Derek
couple
September 19, 2025
“Shameful mismanagement of a great facility. I'd be interested if others share this view.”
The room was extremely comfortable well serviced and spacious
Madeleine
couple
August 1, 2025
“Relax surrounded by nature”
The amenities, the modern decor, the variety of the breakfast buffet, free parking and the spa.
jose manuel
family_with_children
November 25, 2024
“Excelente”
En general todo
Steven
couple
August 27, 2024
“Very picturesque location.”
In a beautiful area. Friendly staff.
RODRIGO
extended_group
July 22, 2024
“Very nice hotel+spa”
Location is truly amazing, rooms are very comfortable and the team in the hotel is really nice and helpful. Very good option if you want to do hotel+spa in the area,
Allen
couple
July 1, 2024
“Not very nice dont go there”
The fact that we were limited to one Hour a day in the spa and expected to book that hour for the rest of the stay. We wanted to be free to come ang go as we pleased.We have stayed in other Sps hotels never had restrictions The staff on reception were very rude and unhelpfull. Only speaking Spanis and very aggresiv when asked if they spoke English.This spoiled our holiday. I would advise people to look at other places,I would not go back again
Warren
extended_group
June 16, 2024
As a health reatreat thsi place is great. I reccoment that you must do the full spa treatment, it is better than advertised adn great value. Anybody who has not tried a float bath must!
Selina
solo_traveller
July 11, 2023
“It has more the vibe of a rehabilitation centre for the elderly than a spa”
Cool architecture, very friendly staff
Phil
solo_traveller
October 1, 2022
“clean, comfortable hotel. food could be better.”
lovely retreat in country location. spotless rooms.
candelas
couple
August 18, 2022
The spa excellent and there was a nice walking route departing from the hotel.
Anja
couple
July 24, 2022
“The staff didn’t understand or speak english very good. There wasn’t any AC in the room.”
The staff didn’t understand or speak english very good. There wasn’t any AC in the room.
chris
couple
May 10, 2022
“Enjoyed”
Self serving. Food was good and hot
Iñaki
couple
November 22, 2021
Bainuetxeak natura eremu zoragarria du inguruan, Doneztebe herritik gertu. Logela handia eta erosoa zen. Hala ere, ez genuen berogailu bat itzaltzea lortu eta bero handiegia egiten zuen. Gosaria oso goxoa eta oparoa. Spa zoragarria. Aparkatzeko arazorik ez.
URKO
couple
October 31, 2021
“relax”
el circuito termal
Ahmad
family_with_children
October 1, 2021
“Beautiful location”
hotel location, Good size room
Unai
couple
September 24, 2021
The spa.
tim wilmott
solo_traveller
August 18, 2021
Facilities were very nice
Facilities
Activities
Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Darts, Hot tub/Jacuzzi, Hiking, Hammam, Solarium, Indoor pool, Hot spring bath, Beauty Services, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Fitness, Fitness/spa locker rooms
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Lift, Heating, Non-smoking throughout
Internet
WiFi, Internet services, Free WiFi
Outdoors
Sun terrace, Outdoor furniture, Garden, Terrace
Parking
Parking, Free parking, Street parking, Accessible parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
Shuttle service, Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, 24-hour front desk, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Packed lunches, Tour desk
Double or Twin Room
This room features a flat-screen TV, a minibar and a private bathroom with a hairdryer.
Junior Suite
This spacious suite features a flat-screen TV, a minibar and a marble bathroom with a hairdryer. It has a separate lounge.
Suite
This extra-spacious suite features a flat-screen TV, a minibar and a marble bathroom with a hairdryer. It has a separate lounge.
Single Room
This room features a flat-screen TV, a minibar and a private bathroom with a hairdryer. Some rooms have a double bed.
Hotel Policies
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