“i expected more”

The location

Unfortunately our experience was not what we expected. When we arrived, the bathroom was not clean, which gave a bad first impression. We also had an issue with the organization of our tour: the receptionist told us to be ready at 8:30am, then said someone would pick us up at 9:00am, but after waiting 20–30 minutes, no one came. When we asked again, she seemed to have completely forgotten about our booking, and we almost missed the tour. During our stay, the staff often appeared distracted, spending time on their phones and chatting, which affected the level of service. Housekeeping was not provided on the requested day, and basic items like hand towels were not available. Regarding the facilities, the breakfast is quite limited and could definitely be improved. The location is nice in terms of views, but not very practical: if you want to swim, you need to walk about 200 meters due to the rocky beachfront. Also, when the tide is high at night, it can be difficult or impossible to leave the hotel for several hours since access is only via the beach. Additionally, there was no assistance with luggage upon arrival, which is something many other hotels in the area do offer. Overall, while the location has potential, the lack of organization and attention to detail made the stay less enjoyable than expected

“The view from our balcony was excellent but our bathroom was unclean.”

The location was superb! The view from our balcony was incredible, which made it worthwhile. The staff were friendly and accommodating. There is a boodle fight buffet which is awesome.

“For the price it is very bad, will not go again.”

I did like the customer service and the location on the beach

“Never again”

Working AC and good bed

Location and staff were attentive to our requests/needs

“Location is great (right on the beach) but getting there isn’t fun!”

We stayed in a beach hut which was right on the beach. We could lay in bed and see the ocean and sunset.

“Don't bother”

The best were the most comfortable beds we have slept in all our travels

“PERFECT LOCATION BUT POOR QUALITY SERVICE”

Staff quite unqualified and not very concerned with the customer. Especially the front office during the day. They forget to change toilet paper when they make the room. Night front office was super nice.

Booked into the bungalow room which was very small and had ants on the bathroom floor. Had to upgrade to a decent room

Right on the beach, lovely staff. A small walk from the van depot. And a 10 minute tricycle from town primary.

“Peaceful and breathtaking views”

All of my feedback will be on a “hotel” because it isn’t a resort (the word resort is used excessively in Philippines) Reading all the negative comments here and in google I was scared and thought about canceling, but it is not disastrous, actually pretty good place with a lot of potential and some points to correct: - amazing location : first line in beach, in Vanilla beach which is outside the town that I found crowded dirty and noisy whilst here, peaceful beautiful nature and sunsets. - vanilla beach is one of the finest beaches of El Nido, a tricycle ride to the town is 150 pesos for up to 3 people - 6 mn walk to McDonalds - 2 mn walk to the best sunset you can get - next to zip line el Nido which I loved - all staff, with no exceptions, are nice and helpful and smily - we asked for an extra bed in our room which they responded to positively with a reasonable price - restaurant food is super delicious : I am saying this as someone who suffered to find good food in almost all Philippines - the view from our room was breathtaking: no word to describe! I wish I can wake up to this everyday - room is spacious, was enough for 3 people with many luggage - bed linen clean, mattress comfortable. Enough plugs, correct decoration, hot water, modern AC and accessories - they offer help with luggage at arrival and departure (as it is accessible only through the beach)

“Amazing view”

Location is amazing, just in front of the beach ! Staff was very nice, they arranged me a transport for Port Barton It’s perfect for one or two nights

“Best seaview of my life”

Seaview & design

Location, room, authentic musics

“Great”

The location, beach front was amazing. A little hard to find though as you have to walk down from the road and along the beach, we weren’t told that but the location made up for it

“This is not our hotel”

Only the receptionist who met us on arrival was good. He met us and took us to the room.

“Terrible Hotel with nice view”

Good location with nice view

The beach huts are quite simple, but clean and quiet. But in the end the location - walking out of the door directly into the beach - is perfect ***** (5 Stars)!! Amazing view at the bay and 3 minutes walk to the best sunset spot!!

“Nice Place but poor management and costumer service .”

on the beach. near to Mua Tala easy transportation to go to town