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Hotel Santa Elena

Hotel

108 Antonio Rosales Centro Histórico

10 nights, 2 adults

USD$671

Includes taxes and charges

10 nights, 2 adults

USD$671

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
4 mentions

The location was really good, lovely facade

We arrived in El Fuerte by train from Creel and took a colectivo from the statio…

Comfortable rooms
3 mentions

Our room was very spacious with high ceilings, a comfortable bed, and traditiona…

Clean rooms
2 mentions

The hotel is perfectly located right on the main square, which is very clean and…

The room was extremely clean with a ceiling fan and air conditioner

Friendly staff
1 mentions

The room was comfortable and the staff were helpful

Breakfast available
1 mentions

Breakfast was not available on the day I hoped to get it

Overview

Hotel Santa Elena has a garden, shared lounge, a terrace and restaurant in El Fuerte. With a bar, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property features paid airport shuttle service. Rooms are fitted with a wardrobe and a flat-screen TV, and some rooms at the hotel have a balcony. At Hotel Santa Elena rooms have bed linen and towels. Guests at the accommodation will be able to enjoy activities in and around El Fuerte, like hiking and cycling. Speaking English and Spanish at the reception, staff are ready to help around the clock. The nearest airport is Federal del Valle del Fuerte International Airport, 101 km from Hotel Santa Elena.

Traveller reviews

T

tamara

family_with_children

January 25, 2026

3

The location was really good, lovely facade

J

Judit

couple

October 15, 2025

8

We arrived in El Fuerte by train from Creel and took a colectivo from the station (60 pesos per person). The hotel itself is quite old but has character. Our room was very spacious with high ceilings, a comfortable bed, and traditional wooden shutters instead of glass windows. Be aware that this means outside noise can easily be heard. The air conditioning worked well, and there was also a ceiling fan. The shower only had cold water, but given how hot El Fuerte is, this wasn’t really an issue. The hotel is perfectly located right on the main square, which is very clean and pleasant, with a mix of restaurants, small shops, and street food vendors nearby. I’d also recommend seeing the local Zorro show and taking a short walk to the malecón by the river. Overall, I would consider staying here again if they improve the standard of cleaning.

S

Susanne

solo_traveller

May 11, 2025

8

Beautiful place, if booking make sure your room is away from the main road with good wifi connection

This place is really beautiful, close to everything in town, which is a quaint town with a rich history. The room was extremely clean with a ceiling fan and air conditioner.

K

Kathryn

couple

October 24, 2024

9

Great location right in the town centre. The room was comfortable and the staff were helpful.

L

L Beth

solo_traveller

November 28, 2023

8

A good place to stay in an enjoyable town

Breakfast was not available on the day I hoped to get it. Maybe I was late after my morning boat trip on the river. The location is central and perfect. I liked that it felt like part of the historic city

U

Ulrike

solo_traveller

September 22, 2023

8

A good place to stay!

Super nice building, great ataff

P

Pierre-Olivier

couple

April 3, 2022

10

Really charming and the situation is prrfct

Facilities

Activities

Fishing, Hiking, Cycling, Horse riding, Walking tours, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant, Bar, Kid meals, Fruits

Food & drink safety

Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Garden, Terrace, Outdoor furniture

Parking

Free parking, Parking, Private parking, Parking garage, Accessible parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property

Services

Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Express check-in/check-out, Luggage storage, Tour desk, Airport shuttle, 24-hour front desk, Meeting/banquet facilities

Transport

Airport pick up, Airport drop off

Deluxe Double Room (1 adult + 1 child)

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Deluxe Double Room with Balcony

This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Deluxe Double or Twin Room with Balcony

The spacious twin/double room features air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 4 guests 35 1 bedroom 1 bathroom
Deluxe Double Room with Two Double Beds

The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This twin room offers a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 32 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 2:19 PM

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