The loaction directly at the beach, the service and staff - all absolutely excellent!

“Mixed feelings - great location, good amenities, but lack of genuine hospitality”

Leaving this hotel with very mixed feelings - the location is excellent, views from the upper floor rooms as well, small pool as well as beach area are adequate and relaxing. Size of the rooms is great, and beds are quite comfortable. AC worked well, and lightning in bathroom as well as room was adequate. Overall an OK choice, but could be SO much better given location, and in principle good design of the place.

“Great location for a quite chill-out time.”

Great hotel location right on the beach. Off the beaten track but a location to visit. Local restaurants good value serving good food.

“Amazing...quiet and great location right on the beach!”

We loved our stay at Casa Cielo 😁 a small boutique hotel with a nice sea view, great pool and jacuzzi. The personnel was so friendly. It's a gem at El Cuyo!

“Lovely beach-side hotel in a beautiful location”

La Casa Cielo is located on the beach and has beautiful views through palm trees of the ocean. There is a lovely pool and the sun loungers in the garden can be positioned for shade or for sun. The upstairs restaurant, bar and terrace have lovely views of the ocean too, as do the majority of rooms. We opted for a room with a ‘garden view’ which had a large balcony but actually looked out over low buildings to a grassy area of the town. We did feel that describing the room as having a ‘garden view’ rather stretched the imagination! That said, we really liked this room as it was very large and the balcony offered far more privacy than the majority of ocean-view rooms. Breakfast consisted of a lovely fresh fruit platter, yogurt and granola and toast and there was an unlimited supply of coffee and various teas. There was also unlimited mineral water freely available for guests to fill the large thermos flasks supplied by the hotel. We were disappointed that eggs were not included in the breakfast but there was a breakfast menu available for an extra cost. The standard of cleanliness was extremely high and all staff were very courteous and friendly. We would highly recommend this hotel and it was a great final location for our 3 week trip around the Yucatan Peninsula.

“Probably the best in El Cuyo ..if they keep on top of it.”

It works.. shower , air con .. location is very good. The ethos of the hotel comes from the CEO. He has a heart and much experience. Importantly the humility of understanding the guests mean his presence as leading light is very important. The cleaners and guys who do most of the menial tasks are very positive.. again they do an excellent job.

“Beautiful hotel in el cuyo”

“That we left two days early without any reimbursement says everything.”

The location is excellent; it is situated right on the beach, and the ocean is visible from most of the rooms. The village is incredibly relaxed and helps you decelerate immediately. Additionally, the hotel offers direct access to the beach.

“Great relaxing stay”

Located in the beach, clean, modern, great view, lovely pool, garden / sunbathing area. Great food and drinks. Easy parking, easy to get to. What’s not to like.

Superb hotel with very welcoming staff. The facilities were great including the pool, hot tub, private beach area with sun loungers just steps from the main beach and the lovely breakfast/restaurant/bar area with amazing views.

“Nice Location”

Location, good restaurant, friendly staff

Perfect location

The place is amazing, very quite and peacefull, every people are informed that this is the place for relax. We really enyoed this place, very beautiful rooms, pool. Staff is very friendly and kind

“Nice”

Location

“Fantastic place for a quiet week-end away in a stunning setting”

The location was stunning, with a fantastic view on the beach, just a stone-throw away. The swimming pool was nice and also offered a massage tub. We were welcomed with open arms and also invited to stay after checking out. The food and cocktails at the restaurant were quite delicious, and fairly priced. We would have gladly tried the massage menu with a bit more time.

The room facilities are great and comfortable. The restaurant food is really good.

“Perfection in El Cuyo”

Everything about La Casa Cielo was perfect. From checking in with the maestro to our gorgeous room with huge, comfortable bed and great A/C. The views from the hotel were incredible and we very much enjoyed eating our breakfast looking over the beach and sea. The pool was lovely and great for a cool down. There was a private beach section with comfy sun loungers which was basically on the beach front from where we enjoyed many cervecas. The staff were all fantastic. We enjoyed that there were no plastic bottles used and instead a water refill station with hot and cold water. Definitely the best hotel we have ever stayed in.

Nice staff and great located at beach front

“Surroundings Superb”

Location great Lack of room fridge not so great

“Majestic”

Everything