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Casa Gajah Hotel Cuyo

Inn

Calle 17 esquina calle 28 El Cuyo

hotel
hotel

Why people book this hotel

Great location
15 mentions

Great location and Federico is a top guy

The hotel is ideally located, just steps from the beach and the city center

Friendly staff
13 mentions

), and the host kindly allowed us to check in

The location, the cotton bed sheets, the staff… it’s just great

Comfortable rooms
9 mentions

❤️❤️❤️ Everything you need is here: comfortable beds, beautiful natural linens,…

The rooms are authentic and full of character, and we were pleased to have a ket…

Clean rooms
2 mentions

The hotel is kept very clean and Federico is a friendly, helpful host

The room was clean and the location is great (close to the beach, everything at …

Good value
1 mentions

An amazing location, just steps from the beach and incredible value for money

Overview

Set in El Cuyo, 100 metres from Playa El Cuyo, Casa Gajah Hotel Cuyo offers accommodation with a shared lounge, free private parking, a terrace and barbecue facilities. Among the facilities at this property are a business centre and a concierge service, along with free WiFi throughout the property. Some units at the property feature a balcony with a sea view. At the inn, rooms are fitted with a wardrobe. All rooms have a coffee machine and a private bathroom with a shower and a hairdryer, while some rooms also offer a kitchen fitted with a fridge. At Casa Gajah Hotel Cuyo every room includes bed linen and towels. The area is popular for snorkelling and cycling, and bike hire is available at the accommodation. Cocal Beach is 500 metres from Casa Gajah Hotel Cuyo. The nearest airport is Cancún International, 159 km from the inn, and the property offers a paid airport shuttle service.

Traveller reviews

A

Adler

extended_group

April 10, 2026

9

Rooms are simple but tastefully designed; a lovely breezy shared terrace is good for the sundowners. One minute walk to

Great location and Federico is a top guy

E

Elena

extended_group

March 23, 2026

9

Do not come here if you’re looking for luxury or fancy places. Everything here is simple and real. Everything is alive and breathing. This place — El Cuyo — is still untouched, not yet broken by harsh civilization. The hotel is remarkable. The owner is truly present, alive, and deeply empathetic.❤️❤️❤️ Everything you need is here: comfortable beds, beautiful natural linens, everything works, a stunning common area with hammocks and sofas, and a rooftop filled with the magic of the winds… A truly unforgettable experience. We are deeply grateful for the magic of this time and this place.

L

Ljubov

family_with_children

February 20, 2026

9

Authentic

We arrived early (around 11:30 a.m.), and the host kindly allowed us to check in. He shared helpful information about the area and his own local experience, which we really appreciated. The hotel is ideally located, just steps from the beach and the city center. The rooms are authentic and full of character, and we were pleased to have a kettle in the room. Our kids absolutely fell in love with the host’s dog!

L

Lynndie

solo_traveller

January 29, 2026

10

Casa Gajah Hotel is a lovely place to stay in El Cuyo!

Casa Gajah is a beautiful older building beside the beach, and it's a short walk to town centre. There is a lovely upstairs terrace and a place to relax on the roof. The hotel is kept very clean and Federico is a friendly, helpful host. I would love to come back here again!

K

Katie

extended_group

January 25, 2026

10

Awesome as always!

This is our second stay and we love it! The location, the cotton bed sheets, the staff… it’s just great!

K

Katie

couple

August 24, 2025

8

Steps from the beach to catch El Cuyo sunsets 🌅

An amazing location, just steps from the beach and incredible value for money! Pet-friendly, cotton sheets on comfy beds and soft pillows 🛌 A HUGE, friendly German Shepherd lives there 🐕 We will definitely be back!

M

Mar Azul MX

family_with_children

April 24, 2025

1

Not recommended! Cuidado!

WARNING! nothing, a complete misrepresentation and extreme lack of professionalism and basic courtesy.

N

Navarro

extended_group

March 20, 2025

10

Total disconnection, amazing views, and a huge sunburn, just what we needed.

The things that are most easily highlighted are number 1, its owner Federico, a super funny and friendly person who clearly loves his place, and his life in this little corner of heaven. He is amazing, always there and available, he treats you in this hotel as if you were a guest coming to his house, and he wants you to feel welcome, supported, and free. The second thing is the location, just can't get better than this, a few steps away from the amazing beach, all clear land, lots of space where to sit and enjoy, right in the middle of where the best sunsets and sunrises happen every single day. Everything is within walking distance.

T

Tristan

family_with_children

March 9, 2025

10

Lovely stay - we will be back ❤️

Thank you for looking after us. The location was perfect, very quiet but close to the village centre. The beach was 1 minute across the street.

Y

Yasminah

couple

February 23, 2025

9

Lovely stay in El Cuyo

Comfortable room with all basic amenities, very quiet, possibility to enjoy the rooftop, only a few minutes walk to the beach, many great restaurants close by. Federico is such a kind host.

K

Kajsa

extended_group

November 9, 2024

10

Beautiful stay at a beautiful place!

The hotel was just perfect. Small and cozy with a roof top with ocean view and a good place to watch sunset and do yoga. Hammocks and nice places to sit everywhere. The hotel is situated very close to good restaurants and at the mire quite area of the beach. And of course Federico was a fantastic host!

D

DONALD KU

family_with_children

August 26, 2024

10

Excelente regresaremos

Excelente calidez y trato muy amable

K

Karen

solo_traveller

August 16, 2024

8

Great stay

Lovely property 100 m from the beach and 5 mins walk from the main square. I had a downstairs room which had 2 double beds, fridge, a/c, and fan - very comfortable. There was even hot water in the shower which you don't need. I extended my stay and would have extended again, but they were full. Loved Ed Cuyo.

R

RT

family_with_children

July 19, 2024

8

Great place at El Cuyo beach

Friendly and helpful staff. Small and quiet room with ac, fan and small fridge. Several spots around the place to relax including rooftop terrace. Great tips from the host to help you get around. The beach is very close by, less than 100 metres walk.

F

Florent

couple

May 31, 2024

8

Casa Gajah is very well located, just a stone's throw from the center and the beach. The house has an incredible roof-top where we loved spending time. We also met the owner, who is a very friendly person. We'd like to thank him for his warm welcome.

J

Jade

couple

May 19, 2024

10

Nice and quiet room with good vibes

Federico was a super good host, we were supposed to stay one night but we decided to add one night just because it was a pretty chill vibe. Elkin from the staff was really good and welcoming, we would have stayed more if we had more time. I recommend it!

V

Valentin Rasquin

solo_traveller

March 15, 2024

9

Such a wonderful relaxing place.

The proximity to the beach, the lovely staff and owner, the rooftop views.

L

Lilijana

couple

February 20, 2024

10

Dreamy

A wonderful, dreamy place that takes you on a fantastic journey through incredibly beautiful surroundings. Everything is as in the description, but even more beautiful.

A

Anna

family_with_children

January 28, 2024

10

Amazing place with super friendly host

It’s a very rare case, but I’m amazed with my stay in Casa Gajah. We planned to stay for 1-2 days, but spent here almost a week. The host, Frederick, was super friendly, El Cuyo is a nice expats village with a lot of nice restaurants, long free beach with almost no people. The property has amazing terrace with fantastic sea view and hammocks. Very nice!

L

Laura

solo_traveller

December 10, 2023

10

Exceptional

The room was clean and the location is great (close to the beach, everything at walking distance). The owner is very friendly and attentive. Thank you for hosting us!

Facilities

Accessibility

Wheelchair accessible, Higher level toilet, Lower bathroom sink

Activities

Beachfront, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Yoga classes, Personal trainer, Beach, Walking tours, Bike tours, Themed dinner nights, Fishing, Solarium, Spa and wellness centre, Massage, Canoeing, Hiking, Cycling, Diving, Horse riding, Snorkelling

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered

General

Bicycle parking, WiFi available in all areas, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Family rooms, Pets allowed

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Terrace, BBQ facilities, Outdoor furniture, Picnic area

Parking

Parking, Free parking, Street parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Sun loungers or beach chairs, Pool/beach towels

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive, Check-in kiosk in the lobby

Services

Shuttle service, Pet basket, Pet bowls, Daily housekeeping, Grocery deliveries, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Meeting/banquet facilities, Business centre, Babysitting/child services, Laundry, Packed lunches, Ironing service, Airport shuttle

Transport

Airport pick up, Airport drop off

Apartment with Sea View

Featuring a private entrance, this air-conditioned apartment is comprised of a kitchen, 2 bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with sea views, this apartment also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.

Max 6 guests 40 2 bedrooms 1 bathroom
Double or Twin Room with Bathroom

The twin/double room features air conditioning, a private entrance, a terrace with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 2 beds.

Max 4 guests 20 1 bedroom 1 bathroom
Comfort Triple Room

The triple room provides air conditioning, a private entrance, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 2 beds.

Max 4 guests 20 1 bedroom 1 bathroom
Deluxe King Suite

Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers soundproof walls, a minibar, a tea and coffee maker as well as a terrace with sea views. The unit has 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Deluxe King Suite

Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides soundproof walls, a minibar, a tea and coffee maker as well as a terrace with sea views. The unit offers 2 beds.

Max 3 guests 27 1 bedroom 1 bathroom
Deluxe Double Studio

The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with sea views.

Max 4 guests 30 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 20:00
Check-outFrom 12:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 2:19 PM

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