18540 100 Avenue NW
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“I hope the staff can improve communication and provide accurate information to c…”
“Service and Breakfast”
“Exceptionaly clean lobby and room”
“bathroom was nicely renovated”
“Staff are nice and courteous, room is clean, bed is comfortable”
“The room was beautiful and spotless”
“Breakfast was good”
“the chef was wonderful, breakfast was good”
“Location convenience”
“Good location close to Walter mart”
“parking was very nice”
“Appreciated the secured underground parking, very clean and plentiful amount of …”
Element Edmonton West features free bikes, shared lounge, a restaurant and bar in Edmonton. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The hotel has a barbecue and a hot tub. Guests at the hotel will be able to enjoy activities in and around Edmonton, like cycling. West Edmonton Mall is 3.1 km from Element Edmonton West, while Fort Edmonton Park is 10 km away. The nearest airport is Edmonton International Airport, 39 km from the accommodation.
Marie
couple
May 19, 2026
I was disappointed with my recent experience. I booked online after being informed that Visa Debit payments were accepted, but later I was told otherwise, which caused confusion and inconvenience. As a returning customer, I expected clearer and more consistent communication regarding payment policies. Unfortunately, the changing information felt misleading and ultimately resulted in me not proceeding with my checking in. I hope the staff can improve communication and provide accurate information to customers moving forward.
Jenny
solo_traveller
May 11, 2026
“Nice Hotel”
Staff are nice and courteous, room is clean, bed is comfortable.
Fatima
solo_traveller
March 30, 2026
“Great room but loud music ruined my stay.”
The room was beautiful and spotless. I appreciated the lock on the door, traveling alone it made me feel secure.
Jörg
solo_traveller
March 16, 2026
Service and Breakfast
Candace
family_with_children
February 19, 2026
“Once really good but no more”
Location convenience
elena
solo_traveller
February 18, 2026
“Comportable to stay”
Good location close to Walter mart
Jody
family_with_children
January 19, 2026
The gym in the connecting hotel was fully equiped. Breakfast was good.
Aaron
family_with_children
January 7, 2026
Quickest check in experience I've ever had at any hotel. ID, card, sign here, here's your keys. Took under a minute. Friendly staff with smiles and helpful with questions. Exceptionaly clean lobby and room
Audrey
solo_traveller
January 4, 2026
the staff was very friendly and professional. the chef was wonderful, breakfast was good. parking was very nice. bathroom was nicely renovated.
Chui Mei
couple
December 28, 2025
“Worth the money”
The hotel is clean and the staff are very helpful. We had an issue with the room heater, and the staff promptly assisted us by changing our room right away. The room was equipped with a microwave and a fridge, which was very convenient. The bed was extremely comfortable, and we had a great night’s sleep.
Jamie
solo_traveller
September 25, 2025
“Home Sweet Home”
Great location, wonderful staff, great rooms
Brad
family_with_children
July 21, 2025
“Exceeded our expectations, we'll be back”
Room was great. Comfortable, clean, and kitchenette is well stocked. Bathrooms are very nice. The wine and cheese afternoon reception is a nice touch. Staff was friendly. Appreciated the secured underground parking, very clean and plentiful amount of spots. Very convenient spot for our trip to West Edmonton Mall.
Angela
family_with_children
June 22, 2025
“Excellent Choice”
Very clean, very friendly. Amazing breakfasts. Happy hour was a pleasant surprise treat.
Eunice
solo_traveller
June 6, 2025
“A good place to stay”
The staff were very helpful, friendly and good at what they do. The complimentary tea and wine in the evening is a good gesture. I also enjoy dining at the restaurant. It's very convenient for those looking to stay at the hotel for dinner.
Candiago
solo_traveller
May 20, 2025
“Great hotel, personnel and services”
Jenny Garcia
couple
March 16, 2025
Staff were nice and the room is clean. Room we had was a little smaller from what we had previously but book the same King suite option but overall the room was nice
Jessica
family_with_children
March 3, 2025
“Would book here again!”
Location is right near a Walmart and other shopping, lots of food choices. The rooms were big, booked here mainly for the kitchenette part of the room. Beds were soft and comfortable. The staff were very friendly and helpful. The underground parking is a plus and the breakfast was what is expected for a continental breakfast.
Justin
family_with_children
October 12, 2024
“Always a 5 star stay.”
Staff always great a d facilities clean
Suzanne
family_with_children
September 7, 2024
They hold afternoon tea, with cheese and wine, every afternoon giving guests a chance to meet-and-greet other guests.
Justin
couple
July 18, 2024
“Great place to stay while visiting Edmonton.”
Staff is always cheerful and very helpful.
Hot tub/Jacuzzi, Bicycle rental (additional charge), Cycling, Fitness, Bike tours, Happy hour
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Board games/puzzles
Kid meals, Restaurant, Bar, Breakfast options
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
Pets allowed, Non-smoking rooms, Safety deposit box, Lift, Minimarket on site, WiFi available in all areas, Non-smoking throughout, Air conditioning
WiFi, Free WiFi, Internet services
BBQ facilities, Outdoor furniture
Parking, Free parking, Parking on site, Parking garage, Accessible parking
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Swimming pool, Pool/beach towels, Sun loungers or beach chairs
Key card access, Security alarm, Smoke alarms, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Pet bowls, Fax/photocopying, ATM/cash machine on site, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Express check-in/check-out, Business centre, Laundry, Dry cleaning, Meeting/banquet facilities, 24-hour front desk
The spacious double room features air conditioning, a seating area and a sofa. The unit has 2 beds.
The spacious double room offers air conditioning, a seating area and a sofa. The unit offers 2 beds.
The double room offers air conditioning. The unit has 1 bed.
Air conditioning, a seating area and a sofa are offered in this spacious double room. The unit has 2 beds.
The spacious double room provides air conditioning, a seating area and a sofa. The unit offers 3 beds.
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