Good location. Good buffet breakfast. Friendly staff.

“Excellent accommodation, excellent food, Excellent staff, well worth the price.”

My evening meal in the restaurant war excellent, Salmon on a bed of asparagus. I do not normally eat breakfast, but having had an excellent evening meal, the temptation was to much, and I was not disappointed. The staff were very helpful and friendly.

“Very well value for money”

Location, rooms and especially the breakfast!

Own restaurant with a lot of local visitors, great local ambiance atmosphere

My stay was excellent! The staff was friendly, the rooms were clean, and the whole experience felt ...

“Good, very good”

Perfect and very well located. Very good restaurant.

We needed a kettle in the room for early tea/coffee

“Good German hotel, not expensive at all”

Comfortable rooms, good German food in the restaurant

I booked this hotel for a business trip after a long day on the road, having started driving at 4:00 AM. I arrived completely exhausted in the evening and was expecting a quick check-in and some rest. Since the reservation and payment were completed in advance via Booking.com, I assumed everything would be simple and straightforward. Unfortunately, the reality was quite the opposite. The hotel entrance was locked, and the only option available was a self-service check-in terminal that simply didn’t work as expected. I tried entering the full reservation number and my name exactly as I had entered it on Booking.com – last name in the last name field, first name in the first name field – but the system wouldn’t recognize me. After nearly 30 minutes of failed attempts and another 10–15 minutes on the phone with the hotel contact, the manager eventually came down in person. Only then did I find out that you have to enter just the first four digits of the reservation number and reverse the order of the name and surname. This was never stated anywhere. How is a guest supposed to guess such non-standard behavior? When I explained to him that I didn’t have the energy to deal with these kinds of technical issues after such a long day, instead of showing any understanding, he implied that the problem was on my end. I strongly felt like he was trying to make me look like an idiot rather than admitting the system was poorly designed and lacking clear instructions. Overall, a very poor impression – the hotel may look modern, but after 5 PM there is no staff on site, and guests are left to struggle with a confusing system without support. If any issue arises, you’re basically on your own. For the price, I expected at least a functional check-in or some basic customer service. This was honestly one of the worst hotel experiences I’ve ever had.

“The perfect location for the kind of visit that I make to Dülmen these days.”

Excellent breakfast, an extensive range and high quality of food on offer. A comfortable, cleverly designed room with a lovely bathroom which included a very easy to use and a highly efficient shower.

Fresh, clean, good location, nice personel

Smelt like someone had smoked in room before me

“Convenient for a short business trip”

The staff were friendly, and they tried their best to accommodate. There are plenty of parking spaces and several free public parking lots nearby if you drive there.

everything

“Would recommend and stay again.”

“The key was described for no reason before I return to the hotel: there is no emergency number - or at least nobody was”

It’s clean and convenient, nothing exceptional

“Top notch”

Absolutely amazing place. Friendly staff, stunning room and a very nice breakfast. The bed is just the best, the best mattress I have ever slept on. I even took pictures of the name of the mattress and found it online, unfortunately they don't deliver in NL. Breakfast, very nice, good variety.

Perfect Hotel. Good beds and nice breakfast. Nice for few days stay

“Staff were superb”

Clean and tidy restaurant was superb

“Very relaxing experience”

Everything was excellent couldn't fault