“Espectacular”

Todo, finos y especiales detalles

“Excellent friendly staff but too much of a conference feel for us.”

Staff amazing. Upgraded to V level.

Fantastic stay, loved every minute. Location to Old Town Dubrovnik is excellent, Uber costs around €10. Thank you!

“Amazing ❤️”

Everything was just fantastic

“Fantastic hotel in a lovely location with great food. We loved it!”

A beautiful hotel in a great location. The swimming pools were lovely and it was nice to have the option of an indoor pool. There were plenty of sun beds and no problems to get one each day with umbrellas. We were half board and we thought the food was exceptional. There was an incredible choice for Breakfast and Dinner. We loved it. Our waiter Boban was brilliant. There was live music each evening too which was lovely. There nearby Maro World offered lots for children too.

“Decent 3/4 star hotel but lack of air con would put me off going again.”

Location is great - easy cheap taxi to Old Town in 10 mins, and also 10 min walk to the beach / coast. Staff were very nice. Breakfast is amazing, really good quality. Rooms cleaned daily and very well.

“Comfortable, good food, welcoming staff.”

the buffets were excellent. Great facilities between restaurants, pools, spa, game world for kids, overall the entire family enjoyed the stay. 13euro uber XL (8euro for normal) to dubrovnik city center.

“Lovely holiday”

I like the place it's really nice location near to old town and accessible by transfo. Facilities wise can't fault the hotel.

“A peaceful retreat not far from old town Dubrovnik”

So peaceful. Gorgeous surroundings

“Super mjesto za opuštanje i porodični odmor”

“Beautiful clean seaside hotel”

The bed was confortable, the hotel is very clean, the bedroom decoration was nice, the breakfast was very good.

“Levensgevaarlijk voor allergieën en zwaar ondermaats voor 4 sterren”

We frequently book 4-star hotels through Booking.com, but this was by far our worst experience. Despite the premium price, the service and safety standards were appalling. 1. Critical Safety Negligence (Nut Allergy): We requested a specific nut-free breakfast for my son’s life-threatening allergy as early as March 22nd. We reminded them during check-in (April 11th) and again on the 12th, 13th, and 14th. Despite this, they failed twice: April 13th: At 6:00 AM, the breakfast wasn't ready. They handed us a "standard box" containing nuts. No apology was offered, and the staff was dismissive. April 15th: We requested it for 6:00 AM, but by 6:15 AM, nothing was ready. We had to leave for our trip without any food. Only after a formal complaint to upper management did they finally provide the correct meal on April 18th. This proves they were always capable, they simply didn't care. 2. Substandard Facilities (Not 4-Star Quality): Electricity: On April 11th, the power was out from 2:00 AM until 4:00 AM. Air Conditioning: The AC was non-functional and the room was uncomfortably hot. Reception refused to turn it on, claiming it was "centrally controlled." We paid for 4-star comfort but lived in an overheated room. Housekeeping: Basic supplies like toilet paper were not restocked during room cleaning. 3. Poor Service & Hidden Costs: We booked Half-Board, but were shocked to find that even plain water is not included at dinner. You are forced to pay extra for water, which is ridiculous at this price level. On our final day (April 18th), the receptionist was extremely cold and rude; she didn't say a word and simply pointed at our breakfast bags at the far end of the desk for us to pick up ourselves. Conclusion: The €120 refund provided by the hotel only covers the cost of the failed meals; it does not compensate for the immense stress and the safety risk my family faced. This is a 4-star hotel with 1-star service.

Staffs attention to detail. Facilities are great! Rooms are comfortable. One bus ride to old town. Breakfast is awesome. Loads of choices for dinner.

“Wonderful and helpful staff in a well maintained site at a beautiful location”

Beautiful location and premises with amazing amenities

Everything is perfect !

“Very relaxing stay with exceptional staff and lovely food.”

Pool and spa area was lovely. Got a lovely upgrade and so close to everything

“100% recommend”

Amazing and professional service, thank you so much ❤️ Maro world for kids amazing, pools amazing, very clean and comfortable

“Amazing stay - Maro World for kids was the cherry on top!”

There is so much about this hotel that is just absolutely amazing! The indoor pool, breakfast buffet, friendly staff, the super kids play area Maro World. We loved it all! We also tried the food at the hotel bar, and the pool and both were good (pool restaurant a bit expensive, though). There are also some mini marts and restaurants near Maro World, these were life savers as they were the only stores open during festive days - really appreciated that! Breakfast buffet is replenished often but beware, if you go close to 10am when it closes they stop restocking - go early! :) There is a direct bus line from right outside the hotel to the old town, super convenient! Note that the hotel shop near reception only sells one way tickets, and you can only buy the tickets with cash. Nearby Lapad, just 3 stops away, also has nice restaurants and grocery stores.

“Lovely hotel perfect for Easter break but not great location”

Grounds were lovely

“Kids enjoyed a lot the club and the swimming pool :)”

The hôtel is very family friendly :) The food was Nice and rooms very clean