Krystal Palace Douala
Boulevard de la Liberté
View on map and nearby hotels
20 nights, 2 adults
USD$5,566.09
Includes taxes and charges
20 nights, 2 adults
USD$5,566.09
Includes taxes and charges
Why people book this hotel
“The service and the place are world class as simple as that 5 STARS”
“The staff was extremely helpful and were always more than willing to assist”
“From the security, porters, receptionists, lobby, cleanliness,”
“Staff was amazing , from the hotel manager to the front desk lady who had upgrad…”
“I would suggest to put some home/interior scents in the room to keep them as fre…”
“The city of Doula is challenging but we felt very safe and comfortable during ou…”
“Clean , super comfy , in city center near touristique as I arrived very late in …”
“Food was good , the have live station during the donner and breakfast”
“I appreciate the flexibility of breakfast time upto 11AM and the front desk team…”
“Everything is good except the wifi”
Overview
Set in Douala, 49 km from Tiko Golf Club, Krystal Palace Douala offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The accommodation provides a 24-hour front desk, an ATM and currency exchange for guests. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a minibar, a kettle, a shower, free toiletries and a wardrobe. All rooms include a safety deposit box, while selected rooms also offer a balcony and others also have city views. Buffet and American breakfast options are available every morning at the hotel. Krystal Palace Douala offers a children's playground. Akwa Stadium is 1.8 km from the accommodation, while Bonanjo Park is 2.7 km from the property. The nearest airport is Douala International Airport, 4 km from Krystal Palace Douala.
Traveller reviews
Bence
solo_traveller
June 5, 2026
The pool area has a really nice vibe
Elvis Ettamah
solo_traveller
May 22, 2026
From the security, porters, receptionists, lobby, cleanliness,
Roland
solo_traveller
May 9, 2026
The service and the place are world class as simple as that 5 STARS.
Raj2407
solo_traveller
May 5, 2026
Different cuisines
Stephane
solo_traveller
May 2, 2026
“Topppp”
Clean , super comfy , in city center near touristique as I arrived very late in DLA and the navette service was soooo goood
Nfor
couple
April 8, 2026
Na
Raissa
family_with_children
April 5, 2026
“The hotel is fabulous and the staff is very polite, helpful and welcoming.”
Musaab
solo_traveller
February 15, 2026
Staff was amazing , from the hotel manager to the front desk lady who had upgraded me for free Room was clean and the hotel was quite despite it was weekend. Food was good , the have live station during the donner and breakfast
ARVIND
solo_traveller
October 1, 2025
“Lovely staff”
The staff was extremely helpful and were always more than willing to assist.
Bikoali
solo_traveller
May 11, 2025
It's been a good first experience at Krystal Palace. I went for a week of rest. I appreciate the efforts and attention and hospitality of the crew. Thank you for that. The hotel is big ; meaning a lot of work is required to satisfy and attend to everyone's need and also ensure residents are safe and feel confortable. I appreciate the flexibility of breakfast time upto 11AM and the front desk team for proactively correct and compassate after my observations. The sunday brunch is enjoyable , entertaining with an interesting choice of food. The spa is net , well decorated and clean with a good team for each service. I would suggest to put some home/interior scents in the room to keep them as fresh as the elevators and the corridor at least for those who are not allergic. I faced some challenges with my flight at arrival which indeed impacted the airport transfer but I am glad it went well. I was upgraded to an Executive room.
Ikpere
couple
March 31, 2025
Everything is good except the wifi
Aileen in Toronto
couple
March 7, 2025
“Sanctuary in a chaotic city”
The hotel staff were very helpful and friendly. The hotel offers all modern amenities and comfort. The city of Doula is challenging but we felt very safe and comfortable during our stay.
Wilson Business
couple
December 6, 2024
“Continuous”
Good
James
couple
October 9, 2024
Such an enjoyable experience from check in to check out
Logistics
extended_group
September 23, 2024
“It was nice and comfortable”
NA
Sirmnyuy
extended_group
September 22, 2024
The price of the stuffs there was too high
Ossi
solo_traveller
May 9, 2024
“SECURITY WARNING!!!!😡”
Anything
Nelly
couple
April 27, 2024
“Can only recommend it”
Very friendly staffs, the hotel is very clean good food
Davide985
solo_traveller
December 1, 2023
Warm staff
Alex(privat Account)
extended_group
August 23, 2023
“spent some nice at the conference in Douala”
Really professional Conference room - appreciated to be a speaker on the stage!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Auditory guidance
Activities
Tennis equipment, Temporary art galleries, Pub crawls, Themed dinner nights, Happy hour, Live music/performance, Live sport events (broadcast), Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Entertainment staff, Nightclub/DJ, Kids' club, Evening entertainment, Tennis court, Sauna, Fitness centre, Spa and wellness centre, Massage, Children's playground, Karaoke, Hot tub/Jacuzzi, Hammam
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Indoor play area
Food & Drink
Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room, Breakfast options, Coffee house on site, Wine/champagne, Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Facilities for disabled guests, Safety deposit box, Lift, Soundproof rooms, Minimarket on site, Air conditioning, Designated smoking area, WiFi available in all areas
Internet
WiFi, Internet services, Free WiFi
Outdoors
BBQ facilities, Terrace, Outdoor pool, Outdoor pool (all year)
Parking
Parking on site, Private parking, Parking garage, Accessible parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Water slide, Plunge pool, Pool/beach towels, Pool bar, Shallow end
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Concierge service, Airport shuttle (free), Airport shuttle (additional charge), Daily housekeeping, ATM/cash machine on site, Private check-in/check-out, Shuttle service (free), Shuttle service (additional charge), Express check-in/check-out, Currency exchange, Fax/photocopying, Luggage storage, Packed lunches, Car hire, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry, Dry cleaning
Transport
Airport pick up, Airport drop off
Deluxe King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Deluxe King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as river views. The unit offers 1 bed.
Double Room - Disability Access
The spacious double room features air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Double Room with Balcony
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Standard King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room offers air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with streaming services. The unit has 1 bed.
Standard King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a minibar. The unit offers 1 bed.
Superior King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Standard Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.
Junior Suite
Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
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