“Lots of Restrictions that loose my comfort.”

Room

“Best”

Charges should be a little less otherwise good and best

“Best”

Best

good

“perfect for a short trip”

Service , gym , air conditioning

I recently stayed at this hotel and overall had an excellent experience. The accommodation was clean, comfortable, and well maintained. However, I was slightly disappointed with the reception experience. One of the staff members was speaking very loudly to another colleague, which I found somewhat unprofessional and not in keeping with the otherwise high standards of the hotel. I hope this feedback is taken constructively, as the hotel itself is truly very good.

Everything, Stuff is so friendly. Always ready to help , location, food

“Worthy”

They allocated smoking room without even asking. Once I informed reception, they didn’t take any action. I was so uncomfortable whole night for the smell.

I was very satisfied with everything during my previous stay, but this time the room was quite dirty. There were black spots on the walls, and the room had a very unpleasant smell of cigarettes. After entering, I used some air freshener, which helped for about 30 minutes, but then the same unbearable smell returned and filled the entire room. I asked them to leave the air freshener in the room so I could use it as needed, but they claimed that it was against their rules. On a positive note, the breakfast menu was good.

The room and breakfast was nice.

“We recommend this hotel”

Hot water and restaurant food and very comfortable bed with the best location

“Just the timings should be more convenient”

Good

“Highly recommended, satisfaction guaranteed. Very pleased with everything and everyone.”

Excellent hospitality skills. All requests were promptly fulfilled. Staff are attentive, cheerful and friendly. Location is close to Karwan Bazar Metro station and the (large) Bashundhara city shopping mall. We will definitely stay there in future.

It's not stylish or residential. Located in a hard to reach area, the room was not clean as the sheets and covers were yellow, the shower was in absolute state with soot in the window sill and the breakfast only had two options. It would be okay if I booked it knowingly, but the pictures were very misleading.

“Very Misleading”

The pictures are very misleading. The hotel is very dirty and located in a run-down area. All the bedding is dirty, old and torn. The quality of the breakfast is very poor, with very minimal options. I initially booked the hotel for five days; however, I wanted to cancel straight away. I was only able to cancel after two days. There was a cancellation fee, even though we stated our concerns to the receptionist immediately. I was also charged 1,000 Taka for losing the key fob. Very disappointed.

“Quite misleading from pictures”

Small but adequate

They have to pay more attention into their cleanliness.

It was great, staff was very friendly especially the room service :)

Good

Good