The rooms and hotel were very beautiful and located perfectly in the city center. The beds was also extremely comfortable and big.

Staff was very attentive and friendly. Located very near to the very center of the historic center.

Great position

“Hotel La Orquidea. Superb stay”

A fantastic stay. I can't fault anything about the hotel. A stones throw from Cuenca cathedral. Superb staff especially Vivian and Jaime. Beautiful interior and balconies. The staff went above and beyond when Latam cancelled our flight to Quito. With my lack of Spanish, they contacted Latam to see what was going on and even printed boarding passes at the hotel. Jaime on the front desk was superb. I would thoroughly recommend this hotel in beautiful Cuenca.

“Beautiful hotel at the heart of Cuenca with really nice staff”

The hotel is located at the heart of the historical centre of Cuenca and we really liked the comfortable, cozy rooms. In addition, the staff of the hotel was very nice. After check-in we asked to change the room because it didn‘t had any windows, which was no problem. After check-out we were allowed to leave our luggages at the hotel and while we were waiting for the night bus, the staff offered us tee and coffee for free.

Nice location value for money hotel friendly staff

“Very nice hotel - just avoid the two street facing rooms if you desire quiet.”

The hotel is located in an old historic building. After our fist night, we transferred to a quieter room, which was a complete suite and very large and comfortable. The staff very friendly and attentive, but spoke little English - thanks Google Translate. The breakfast room was pleasant, but the only choices were eggs with or without ham. Abundant coffee. The location was excellent, just one block from the main plaza and church.

location structure staff breakfast internet connection is great

“Great location and staff, but loud due to door bell”

Hotel is in a perfect location to explore the town and surrounding area. The breakfast was quite good and the staff very friendly. Wonderful little balcony off of our room and pretty view down the street.

“First overnight stay in Ecuador did not disappoint!”

Great location, friendly and helpful staff, safe, good value for money, clean and had somewhere to store luggage after checkout

“Was good”

Was good the breakfast

“colonial style hotel in lovely Cuenca”

location, room wuth a nice balciny, free parking in next corner garage ….

“Great location and price, but wouldn’t stay again.”

Great location

The hotel is located right in the city center of Cuenca. The staff is very kind and willing to provide tourist information. the room is clean and breakfast is good. The hotel is built in an Old Cuenca house, very beautiful. well maintained and good facilities.

“Everything was very good”

Staff, location

“A welcoming place at a excellent location”

Very good location. Very nice and helpful staff.

“The best place I have stayed in Cuenca. I will stay at this hotel again.”

The staff were very helpful giving directions and advice on places to go, where the markets are etc etc. Also helped me change rooms when my spouse arrived. All the staff were friendly. Jamie, who was at the front desk was especially helpful.

“Very enjoyable, the staff super friendly and helpful.”

Excellent location, right in the historic center, close to everything.

“Very noisy, poor breakfast”

Great location, hot water, room cleaned daily

“Lovely.”

Staff was wonderful.