Hotel El Conquistador
Calle Gran Colombia 6-65
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Why people book this hotel
“Staff are very kind”
“Location, staff, comfort”
“Location was super”
“The location and the staff”
“The bed was very comfortable, the shower was good and we were able to leave our …”
“Room are very clean and comfortable”
“The included breakfast buffet was awesome”
“And breakfast was really good”
“friendly personel, room were clean”
“Clean friendly helpful staff”
“worth it”
Overview
Located in Cuenca and with Pumapungo Museum reachable within 1.7 km, Hotel El Conquistador provides concierge services, allergy-free rooms, a shared lounge, free WiFi and a restaurant. This 4-star hotel offers a bar. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. With a private bathroom, certain rooms at the hotel also offer a city view. Guests at Hotel El Conquistador can enjoy a buffet or a gluten-free breakfast. Guests can make use of the business centre or relax in the snack bar. Popular points of interest near the accommodation include Tomebamba River, Cuenca New Cathedral and Abdon Calderón Park. The nearest airport is Mariscal Lamar International, 2 km from Hotel El Conquistador, and the property offers a paid airport shuttle service.
Traveller reviews
Oleksandr
family_with_children
April 5, 2026
“Only good location”
Location was super. Close to everything in the historical area
SteveFraser
family_with_children
March 13, 2026
The bed was very comfortable, the shower was good and we were able to leave our bags for a few hours after check out.
Dawid
family_with_children
February 26, 2026
“Could be better experience”
friendly personel, room were clean
Cynthia Cevallos
family_with_children
January 12, 2026
Todo
Kristina
couple
December 30, 2025
“Pretty outdated hotel which needs an urgent refurnishing but at a great location and with a very helpful staff”
The location and the staff
Philip
family_with_children
October 26, 2025
Clean friendly helpful staff. The included breakfast buffet was awesome
Leonela Anabel
family_with_children
September 25, 2025
“Generally this hotel are very good. Good location and very clean.”
It’s very near to the centre. Room are very clean and comfortable. Staff are very kind.
Brad
solo_traveller
June 28, 2025
“Excellent location, comfortable and the staff went over and beyond to make my short stay wonderful and stressfree. Thank”
Location, staff, comfort
Tom
family_with_children
May 6, 2025
Excellent location
Esteban
extended_group
February 25, 2025
“Some stars have fallen @El Conquistador”
Traditional hotel in old town Cuenca Centric
Pawnahmu
couple
February 22, 2025
Very good staff and helpful. Highly recommended. And breakfast was really good... worth it!
Pawnahmu
couple
February 22, 2025
The staff was really nice. And know how to receive guests
Marlene
family_with_children
February 16, 2025
“Fabulous, would definitely come back!”
The location was amazing, very short walking distance to the historic cental park area, restaurants, markets and public transportation. Winston who was on the desk many days throughout our stay provided exceptional service. Winston's English is excellent as well and that was very helpful.
Gisborne
couple
February 12, 2025
The bed
Andres Daniel
extended_group
December 30, 2024
“Good for the price”
The location and the staff.
Marina
extended_group
November 21, 2024
“Average”
The hotel is located in the city center so it was very convenient and the staff was very helpful and friendly, especially Wilson. The room was comfortable as well as the beds.
Priscilla
family_with_children
November 11, 2024
Shower with hot water instantly, comfortable beds, tv with pay channels, complete breakfast, loved the machine for all kind of coffee. Attentive recepcionists they answered my doubts about payments and helped me with taxi, quickly check in/out. The hotel had generator!
Peter
solo_traveller
June 14, 2024
“A good hotel with nice staff.”
Location, location, location.
Paul
solo_traveller
May 18, 2024
“Optima”
Muy confortable
Ana
extended_group
December 1, 2023
Great delicious breakfast Very kind and competent staff Amazing location
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Public Bath, Pub crawls, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Games room, Hiking, Massage, Horse riding, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Special diet menus (on request), Wine/champagne, Fruits, Snack bar, Breakfast in the room, Restaurant, Bar, Coffee house on site, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, Non-smoking throughout, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Allergy-free room, Soundproof rooms
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Pet basket, Shuttle service, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Luggage storage, Packed lunches, Tour desk, Fax/photocopying, Currency exchange, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Public transport tickets, Airport pick up, Airport drop off
Standard Family Room
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible family room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Standard Queen Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible double room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible triple room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower.
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible twin room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower.
Single Room
Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible single room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Hotel Policies
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