Hotel Casa San Rafael
Bolívar 5-05 y Mariano Cueva
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Why people book this hotel
“Located in a good central location for visiting restaurants and various museums …”
“The breakfast Was excellent, the location of the hotel, the staff Was great”
“Security at the hotel was good and the staff were friendly, I'm not sure how wel…”
“The staff were very helpful and friendly”
“Breakfast was included and was very nice”
“We stayed one week here and the breakfast was always delicious and each day was …”
“We liked our rooms on the ground floor because there was not an elevator”
“Rooms were fine and clean”
“Excellent location, friendly staff, good value for money”
Overview
Set in a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is 450 metres from Abdon Calderon Park. The hotel offers rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. An American breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be secured at a fee. Hotel Casa San Rafael is 3.4 km from Mariscal Lamar Airport and 36 km from El Cajas National Park.
Traveller reviews
Daniel
couple
April 6, 2023
“Loved my stay here in Cuenca, memories that will last for ever.”
I loved the historic look and feel to the hotel and it's presented very well. Located in a good central location for visiting restaurants and various museums as well as the centre. Security at the hotel was good and the staff were friendly, I'm not sure how well they speak English though. Highly recommended be sure to choose this hotel!!!!!!!!
Jorge
solo_traveller
February 16, 2023
“I totally recomend Hotel San Rafael.”
The breakfast Was excellent, the location of the hotel, the staff Was great .
Sharon
couple
February 15, 2023
“Great location, nice hotel, beds a bit hard.”
Great location, you can walk to the main square, the markets, or the river. It is a bit noisy as it is on 2 main roads. The staff were very helpful and friendly.
Elizabeth
family_with_children
February 13, 2023
“Charming hotel in very centrally located.”
Location very central. Hotel was charming and the staff very kind. Rooms were fine and clean.
Bela
couple
February 11, 2023
“Good hotel in centre of Cuenca”
Excellent location, friendly staff, good value for money.
kaye
extended_group
February 4, 2023
Great location and really nice staff. Breakfast was included and was very nice. We liked our rooms on the ground floor because there was not an elevator. Great hot water showers and lots of space in the rooms, particularly the one with a loft. Plenty of warm blankets and comforter.
Eric
couple
January 10, 2023
“Excellent service fro the staff, a very beautiful hotel!”
We stayed one week here and the breakfast was always delicious and each day was different.
Daniel Ahtty
couple
February 21, 2022
“Late check out”
La ubicacion
Pamela
couple
September 27, 2021
“Great hotel with awesome location.”
The hotel has a cozy feeling, specially the breakfast area. The hotel has a great location, you can walk to major tourist attractions. The hotel has an old fashion vibe that makes it very unique and lovely. The breakfast is good.
Mateusz Pawłucki
couple
August 31, 2021
Everything was just fine, helpful personel, tasty breakfast
Facilities
Activities
Massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Breakfast options, Wine/champagne, Fruits, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Safety deposit box, WiFi available in all areas, Family rooms, Non-smoking rooms, Soundproof rooms, Non-smoking throughout
Internet
Internet services, WiFi, Free WiFi
Parking
Parking garage, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Room service, 24-hour front desk, Airport shuttle, Laundry, Ironing service, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Tour desk, Fax/photocopying, Luggage storage, Shuttle service
Transport
Airport pick up, Airport drop off
Deluxe Room
Providing free toiletries, this double room includes a private bathroom with a shower. The double room provides soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 1 bed.
Double Room
The unit offers 2 beds.
Double Room with Balcony
Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 2 beds.
Standard Double Room
This room features a flat-screen TV and a work desk. Some rooms boast a balcony with views.
Standard Double Room
The unit has 1 bed.
Economy Twin Room
This room features a flat-screen TV and a work desk. Some rooms boast a balcony with views.
Hotel Policies
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