Grand Hotel Santa Ana
Presidente Córdova Tarqui
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Great central location”
“The location is good, close to all important places”
“The staff was super friendly and helpful”
“Service”
“The breakfast is a funny but cheap mix of buffet (for prepared fruitbowls and ju…”
“excellent breakfast”
“The pool, although it was cruicial when booking the place was unfortunately clos…”
“pool”
“was nice to use there steam room and pool as well”
Overview
Situated 1.9 km from Pumapungo Museum, Grand Hotel Santa Ana offers accommodation with a patio, as well as an indoor pool. Attractively situated in the Cuenca Historic Centre district, this aparthotel features a rooftop pool, as well as a sauna and a hot tub. There is a restaurant serving American cuisine, and free private parking is available. All units at the aparthotel are fitted with a seating area and a flat-screen TV. With a private bathroom fitted with a shower and free toiletries, units at the aparthotel also boast free WiFi, while certain rooms have a balcony. A continental breakfast is available each morning at the aparthotel. There is a coffee shop and lounge. You can play billiards at Grand Hotel Santa Ana, and car hire is available. An indoor play area is also available at the accommodation, while guests can also relax on the sun terrace. Popular points of interest near Grand Hotel Santa Ana include Tomebamba River, Cuenca New Cathedral and Abdon Calderón Park. The nearest airport is Mariscal Lamar International, 2 km from the aparthotel, and the property offers a paid airport shuttle service.
Traveller reviews
Carina
couple
November 2, 2025
“Not worth it”
Great central location
Elena
extended_group
October 3, 2025
“Not bad overall, but not worth the money”
The staff was super friendly and helpful! The location is good, close to all important places.
Elias Agustin
couple
August 12, 2025
“Services”
Service
Elias Agustin
couple
April 15, 2025
“Service”
Great
Anke
family_with_children
April 4, 2025
“Nice location, mini breakfast”
The pool, although it was cruicial when booking the place was unfortunately closed (for no obvious reason, there was water in it, they would've just to remove the covering foil). Instead we used the steam bath and the jacuzy and the billiard table. The hotel itself is nicely refurbished with a patio in the middle. It's very central, so everything within walking distance. The breakfast is a funny but cheap mix of buffet (for prepared fruitbowls and juice)- coffee, tea, 1slice of toast and eggs incl. some sort of meet & cheese are served on the table. You probably need some more to get your day started.
Elias Agustin
couple
October 18, 2024
“Grate”
Perfect
Mikhail Torich
couple
August 1, 2024
“excellent breakfast. pool. jacuzzi & steam sauna - didn't expect that! and all in the top center of”
excellent breakfast. pool. jacuzzi & steam sauna - didn't expect that! and all in the top center of Cuenca
Gabriel
family_with_children
January 1, 2024
El ambiente, y la ubicación
Manuel
extended_group
September 1, 2023
“Cleanliness and hygiene doesn’t exist. The rooms doesn’t correspond to the photos.”
The location is very good. Right behind the historical centre, you can walk to the main attractions.
Cassada
solo_traveller
April 19, 2023
“Noisy, noisy, noisy. Hotel under construction”
Breakfast was good. Staff was friendly. Good location
Frederic
family_with_children
February 17, 2023
We choose this hotel because of the pool and pool was in rework. Could at least signalise it at booking. I don’t like this attitude at all!
Nathan
solo_traveller
January 5, 2023
“good staff nice place and location”
manger really friendly and helpful along with the staff. was nice to use there steam room and pool as well
Paredes
extended_group
September 15, 2022
This place it's at the center of the old city we were able to walk to all the tourist attractions nearby.
Alberto e Daniela
couple
June 26, 2022
“Good landing place in the centre of Cuenca”
Breakfast is good, you're close to the centre of the city, your kitchenette gives you freedom to cook for yourself, staff is super helpful.
Facilities
Activities
Sauna, Games room, Billiards, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Public Bath, Spa facilities, Steam room, Spa lounge/relaxation area
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area
Food & Drink
Breakfast options, Coffee house on site, Special diet menus (on request), Restaurant
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking throughout, Pets allowed, Non-smoking rooms, Family rooms
Internet
Internet services, Free WiFi, WiFi
Outdoors
Terrace, Sun terrace
Parking
Parking on site, Private parking, Parking garage, Accessible parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Rooftop pool, Pool with view, Heated pool, Pool bar, Shallow end, Pool cover, Swimming Pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Digital key access
Services
Shuttle service, Car hire, Tour desk, Fax/photocopying, Luggage storage, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Express check-in/check-out, Valet parking, Ironing service, Airport shuttle, Business centre, Laundry, Meeting/banquet facilities, 24-hour front desk
Transport
Airport pick up, Airport drop off
Queen Room
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this double room. The unit offers 1 bed.
Superior Double Room
A seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 2 beds.
Triple Room
Providing free toiletries, this triple room includes a private bathroom with a shower. This triple room features a seating area, a safe deposit box and a flat-screen TV. The unit offers 3 beds.
Quadruple Room
The spacious quadruple room provides a seating area and a safe deposit box, as well as a private bathroom featuring a shower. The unit offers 4 beds.
Junior Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. This suite has a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Single Room
A seating area with a flat-screen TV, a desk and a private bathroom are available in this single room. The unit has 1 bed.
Hotel Policies
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