Ave. Circunvalación Sur y Ave. Felipe II
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1 night, 2 adults
Includes taxes and charges
1 night, 2 adults
Includes taxes and charges
“good bed”
“The room, facilities and food were excellent”
“Very kind staff in the restaurant”
“very nice staff and perfect service”
“I have stayed twice at this location while in Cuenca”
“confortable beds great location for work good bathroom parking”
“The hotel is really clean”
“Nice large clean room”
“Nice breakfast”
“breakfast”
“I like the gym, the pool, the sauna Food was Ok, but they should take improve in…”
“Lovely too floor pool”
Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 7.3km away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 2.2 km from the Tomebamba River. 2.5 km from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.
Yu
solo_traveller
May 19, 2026
Close to a shopping mall. Convenient. Nice breakfast.
Claudine
couple
February 18, 2026
“Motel style hotel outside the city center”
Very kind staff in the restaurant
Paulina
solo_traveller
August 15, 2025
“Poor wifi”
The hotel is really clean.
AnnTaylor
family_with_children
September 16, 2024
“comfortable”
breakfast
Marc
family_with_children
August 2, 2024
“Really good”
Excellent and I will back
Denis Ostir
solo_traveller
May 24, 2024
“Great for business, but with a loud AC”
A great hotel, but a bit outside the city. For business, it is great as it is easy to get to along as it sits along the Panamericana. But it is off the touristy track. There is a nice observation point very close with a spectacular view of Cuenca.
Luis Gabriel
couple
October 2, 2023
“todo bien”
good bed
Gonzalo
family_with_children
September 7, 2023
“Excellent”
The room, facilities and food were excellent.
Jim Stuckey
couple
July 11, 2023
Room was nice, had a little problem with the toilet. View is ok , the room on the front had the highway passing by, but the windows were sound proof. There was also a good view of the hills, nice and green.
Humberto
family_with_children
May 5, 2023
I have stayed twice at this location while in Cuenca. Not disappointed, food was excellent !!
Federico
solo_traveller
May 5, 2023
room
Xudong
solo_traveller
March 26, 2023
“nice hotel to be recommended!”
very nice staff and perfect service.
Maria Server
couple
September 28, 2022
“They should get soap/shampoo/body gel, towels in pool and gym”
I like the gym, the pool, the sauna Food was Ok, but they should take improve in backery(kind of breads and handmade cakes?
Max
solo_traveller
August 5, 2022
“One thing ruinined the whole experience”
Lovely too floor pool. Nice large clean room. Attentive staff.
Patricia
couple
April 18, 2022
“brilliant”
everything
Andrea
couple
March 21, 2022
“regular... there are other hotels in cuenca wich have the same kind of facilities way cheaper”
confortable beds great location for work good bathroom parking
Dolores
solo_traveller
March 10, 2022
“Very friendly and helpful staff!!!”
Dolores
solo_traveller
March 10, 2022
“Very friendly and helpful staff!!!”
Dolores
solo_traveller
March 10, 2022
“Very friendly and helpful staff!!!”
yanetarias
couple
January 12, 2022
To do... El area humeda FABULOSA
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Steam room, Fitness, Sauna, Fitness centre, Bicycle rental (additional charge), Indoor pool, Indoor pool (all year)
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast options, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Bar, Restaurant
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Heating, Lift, Soundproof rooms
Internet services, WiFi, Free WiFi
Terrace
Parking, Free parking, Parking garage, Accessible parking, Parking on site, Private parking
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Swimming Pool, Swimming pool
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Shuttle service, Pet basket, Pet bowls, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Shuttle service (free), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Fax/photocopying, Luggage storage
This double room features air conditioning.
This twin room has air conditioning.
This suite features air conditioning.
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