Nice breakfast

“Poor customer service”

Hotel itself was nice but customer service is poor

“Relaxing”

Staff was helpful and nice. Breakfast could do a little more protein and choices. Close enough to town which is a tricycle/tuktuk away.

“Worth the money, but improvements would make an even better experience”

The staff were helpful, the layout of the hotel is good. It’s nicely located outside of coron town, but very easy to get to and from.

Nothing

“Its a good resort but the staff lets us down.”

Staff not willing to help. Staff in a resort mas alot of difference.

Great staff,great facilities, great menu variety, fabulous tours booking desk staff, clean, safe,modern.

“Don’t bother.”

Nothing.

“it was good and met our expectations in terms of island life and Coron is a magical place!”

the staff are very helpful and accommodating.

Very beautiful hotel but the service is not always good. For the price, it should be better

Amazing and friendly staff. Always happy to organise transfers into town.

“Great stay and service”

Staff were very helpful. We were able to organise last minute tours, snorkeling hire, airport pick ups and order tricycles to get us into town through them easily. Tricycles were always consistent in price so I think they regulate this for tourists. Live music every night which elevated the experience for us. They have different dinner options every night, we were there for the steak night buffet and the food was amazing!! They have a great selection on their menu at their bar for food and drinks. I enjoyed the breakfast buffet as it was different each morning, there were a mix of western and local cuisine which had food that I wouldn’t typically have for breakfast back home eg spring rolls, noodles - but that’s part of the experience when you travel and there are no rules of when is an appropriate time to eat certain dishes. I appreciate the effort in the food they make, the selection they have and are introducing, over bacon and eggs. Rooms and bathroom were a decent size, good storage and clean! Love the pool area and plenty of different seating options by the pool that are both in and out of the shade!

We loved the staff, their energy and they were always helping if needed. All the facilities were clean and the food was really good!

Amenities

“Very comfortable hotel to come home to each night.”

Very comfortable beds and lovely room. Beautiful pool area and great entertainment most nights.

“A beautiful setting and relaxing stay overall!”

We had such a lovely stay overall. The reception staff were genuinely wonderful , so warm, helpful, and accommodating throughout and they were even able to arrange transport into town for us within minutes, which made everything feel really easy and stress-free. The rooms were spotless, spacious, and had absolutely gorgeous views, it really felt like waking up in a little slice of paradise. The pool areas were also a highlight, beautifully maintained and such a relaxing place to spend the day.

the Resort is very clean ,pleasant staff ,breakfast included was very good

“3 star stay in Coron”

Most of the staff were friendly and helpful. The one exception was the bar manager who saw guests as an inconvenience. We drank at the bar only once as a result. The room was good with a good shower and plenty of hot water. Beds were comfortable.

“Very low value for money”

The pool was very dirty. We had room with pool access and the area of the pool next to the room was very dirty too- therefore we didn’t even use the pool. Stuff of the hotel was unpleasant. The cleaning of the room was decent. Breakfast was very poor, not even served a coffee (coffee is extra charge)

“Over all it wasn't to bad, cleaner could do a better job, left a dead cockroach on our floor for 3 d”

The staff were very friendly and accommodating