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Universal Hotel Romantica

Hotel

Carabela, 4

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

The staff were really friendly

All the staff were really pleasant, kind and helpful

Clean rooms
8 mentions

Hotel is clean and well placed for attending Best Fest open water swimming

The room and hotel was very comfortable and clean and as it has been recently re…

Breakfast available
8 mentions

Great selection for breakfast

The breakfast was so amazing especially after a very busy morning swimming

Great location
6 mentions

The location was great

Very clean, excellent location, welcoming and helpful staff

Comfortable rooms
6 mentions

The beds were really comfy and the pillows very supportive

Good room, good breakfast

Pool
3 mentions

The location of the hotel was so convenient, right on the boardwalk with access …

Overview

Universal Hotel Romántica is just 10 minutes’ walk from Colònia de Sant Jordi’s Es Trenc Beach, in southern Mallorca. It offers an outdoor pool and rooms with sea views. Guests can relax on the poolside terrace, which offers sea views. There is also a mini-club, a splash pool with water slides and children’s play area, which is located in the hotel gardens. All of the air-conditioned rooms at the Universal Romantica come with a private balcony, flat-screen TV, and safe. Rooms with sea views are also available. International cuisine is served in the buffet restaurant or on the poolside terrace. Palma Airport is 45 minutes’ drive from the Universal Hotel Romántica. You can drive to the Cala Mondragó Nature Reserve in 30 minutes.

Traveller reviews

L

Lesley

solo_traveller

May 30, 2026

9

Great selection for breakfast. Hotel is clean and well placed for attending Best Fest open water swimming .

N

Niamh

solo_traveller

May 22, 2026

9

Cosy sleep to the sounds of the sea

The location was great. The breakfast was so amazing especially after a very busy morning swimming. The staff were really friendly. The beds were really comfy and the pillows very supportive. The views from the rooftop bar were exceptional. Can't wait to visit again.

N

Nataliia

extended_group

May 1, 2026

9

We were there off season, in April, so it was not super crowdy. Good room, good breakfast. Hotel arranges evening programs for all ages. Overall good stay for few days.

E

Elena

solo_traveller

April 16, 2026

8

Very clean, excellent location, welcoming and helpful staff. Had a beachfront view - just amazing!!!

B

Barbora

family_with_children

April 5, 2026

10

satisfied beyond expectations

We were very happy with the choice of the hotel. All the staff were really pleasant, kind and helpful. The hotel is renovated, although some details are a bit shabby, but overall everything is nice. The children slept comfortably on the sofa bed. We were happy with the choice of pillow firmness. The food was fantastic beyond expectations, everything was tasty and there was a large selection.

R

Riera

solo_traveller

March 23, 2026

10

En general mos ha agradat tot , on esta situat es fantastic

G

Gajendra

family_with_children

March 3, 2026

10

It was great stay with nice view from balcony

View & service

A

Andzej

family_with_children

November 4, 2025

10

Everything good, great staff especially Bruno, perfect breakfast and dinner.

N

Niamh

couple

October 24, 2025

10

Relaxing and modern stay right beside the sea

The location of the hotel was so convenient, right on the boardwalk with access to lots of swimming spots. We had gorgeous sea view from the room. The room and hotel was very comfortable and clean and as it has been recently renovated everything was very modern. All of the staff were very friendly and helpful. This time of year there were plenty of sunbeds available at the pool and the beach platform sunbeds were a great facility too.

P

Penelope Jane

solo_traveller

October 9, 2025

9

Beautifully refurbished hotel. Fabulous suite. Excellent buffet

Beautifully refurbished hotel

K

Karolina

extended_group

September 12, 2025

10

We had the most wonderful stay at Hotel Universal Romantica in Colonia Sant Jordi. From the very first moment, the staff made the experience special – everyone was always smiling, warm, and incredibly helpful. Whether at the reception, in the restaurant or bar, or even the housekeeping team, every single person went above and beyond. I also really enjoyed practicing my Spanish with such friendly people, which made the stay feel even more personal. Honestly, they all deserve applause (and a raise!). The hotel itself is beautiful, spotless, and very well taken care of. We loved the facilities – there was nightly entertainment, a Sky Bar with great views and atmosphere, and even a yoga class we joined. Everything felt fun and relaxed, yet really well organised. The location is fantastic: just a short 10-minute walk into town, where you find nice shops and cozy bars (Es Punt Café Concert quickly became our favourite spot), and only steps away from the breathtaking Estanys beach. The white sand and crystal-clear water there are truly unforgettable. We had an incredible time and are already looking forward to coming back to Colonia Sant Jordi – and without a doubt, to Hotel Universal Romantica.

R

Roshan

couple

September 11, 2025

8

Just wonderful

The staffs were very friendly and professional. The dinner and breakfast was splendid and exotic.

N

Narjisse

solo_traveller

August 19, 2025

7

Short and pleasant

Clean and friendly staff

S

Sinead

family_with_children

August 6, 2025

6

Beds were comfy. New bathroom very nice. Sky Bar a real plus to this hotel. Water stations .

B

Berenice

couple

June 28, 2025

6

Close your windows/doors in the evening.

The facilities were lovely, so was the day staff.

A

Andy

couple

June 24, 2025

8

Nice stay, would recommend.

Clean, freshly refurbished. Breakfast had a good selection. Great staff.

G

Gábor

couple

June 17, 2025

9

A great vacations place I can only recomend for anyone.

We had breakfast, lunch and dinner, everything was excellent. The room was comfortable and clean. The staff was very friendly, they allowed us to take a shower ahter check-out in the afternoom, that was very kind.

T

Teoman

couple

May 18, 2025

8

Would definitely recommend, especially when it’s off-season and there are less people

The selection and quality of food during breakfast and dinner were immensely good! The ambiance of the hotel appears new, refurbished, and clean. The staff at the reception seemed to have all the major languages covered. They have a rooftop with an amazing view on the sea and island. Lastly, the shuttle to/from the hotel was very smooth.

G

Gerson Matta

family_with_children

February 5, 2025

8

Nice and cozy

The location

T

Tracey

couple

October 31, 2024

5

A disappointing location and dated hotel.

The car park was behind the hotel and was full, making it difficult to park anywhere nearby. The room was dated and one of the lifts wasn’t working. The beach next to the hotel was disappointing. Access to swim in the sea was off a jetty, over slippery rocks and down a ladder - inaccessible for a lot of people.

Facilities

Activities

Tennis court, Games room, Children's playground, Billiards, Table tennis, Darts, Hiking, Cycling, Entertainment staff, Water sport facilities on site, Kids' club, Evening entertainment, Water park, Themed dinner nights, Live music/performance, Aerobics

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area

Food & Drink

Breakfast options, Snack bar, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Air conditioning, WiFi available in all areas, Non-smoking rooms, Lift, Safety deposit box, Heating, Family rooms

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Kids' pool, Swimming pool, Water slide, Pool with view, Pool bar, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool

Safety & security

Security alarm, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Daily housekeeping, Shuttle service, Concierge service, Airport shuttle (additional charge), Shared lounge/TV area, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Tour desk, Airport shuttle, Laundry, 24-hour front desk, Meeting/banquet facilities, Currency exchange, Car hire

Family Room

The family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Max 4 guests 25 1 bedroom 1 bathroom
Family Room with Sea View (2 Adults + 2 Children)

The family room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 4 beds.

Max 4 guests 25 1 bedroom 1 bathroom
Double Room Sea View High Floor

The double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Max 2 guests 20 1 bedroom 1 bathroom
Double Room with Balcony (2 Adults + 1 Child)

The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Boasting a balcony, this double room also offers a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds and 1 futon.

Max 3 guests 20 1 bedroom 1 bathroom
Double Room with Sea View (2 Adults + 1 Child)

The double room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds and 1 futon.

Max 3 guests 20 1 bedroom 1 bathroom
Twin Room

This bright room offers a flat-screen satellite TV, air conditioning and a private bathroom with a hairdryer. All rooms have a balcony.

Max 2 guests 20 1 bedroom 1 bathroom
Twin Room with Sea View

This bright room offers a flat-screen satellite TV, air conditioning and a private bathroom with a hairdryer. All rooms have a balcony with views of the sea.

Max 2 guests 20 1 bedroom 1 bathroom
Ocean View Suite with Rooftop

Guests will have a special experience as the suite features a spa bath. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.

Max 4 guests 32 1 bedroom 1 bathroom
Suite Front Sea View

Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 4 beds.

Max 3 guests 32 1 bedroom 1 bathroom
Suite Front Sea View (2 Adults + 1 Child)

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 4 beds.

Max 3 guests 32 1 bedroom 1 bathroom
Suite Front Sea View (2 Adults + 2 Children)

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 4 beds.

Max 4 guests 32 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 12:59 PM

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