Universal Hotel Romantica
Carabela, 4
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Why people book this hotel
“The staff were really friendly”
“All the staff were really pleasant, kind and helpful”
“Hotel is clean and well placed for attending Best Fest open water swimming”
“The room and hotel was very comfortable and clean and as it has been recently re…”
“Great selection for breakfast”
“The breakfast was so amazing especially after a very busy morning swimming”
“The location was great”
“Very clean, excellent location, welcoming and helpful staff”
“The beds were really comfy and the pillows very supportive”
“Good room, good breakfast”
“The location of the hotel was so convenient, right on the boardwalk with access …”
Overview
Universal Hotel Romántica is just 10 minutes’ walk from Colònia de Sant Jordi’s Es Trenc Beach, in southern Mallorca. It offers an outdoor pool and rooms with sea views. Guests can relax on the poolside terrace, which offers sea views. There is also a mini-club, a splash pool with water slides and children’s play area, which is located in the hotel gardens. All of the air-conditioned rooms at the Universal Romantica come with a private balcony, flat-screen TV, and safe. Rooms with sea views are also available. International cuisine is served in the buffet restaurant or on the poolside terrace. Palma Airport is 45 minutes’ drive from the Universal Hotel Romántica. You can drive to the Cala Mondragó Nature Reserve in 30 minutes.
Traveller reviews
Lesley
solo_traveller
May 30, 2026
Great selection for breakfast. Hotel is clean and well placed for attending Best Fest open water swimming .
Niamh
solo_traveller
May 22, 2026
“Cosy sleep to the sounds of the sea”
The location was great. The breakfast was so amazing especially after a very busy morning swimming. The staff were really friendly. The beds were really comfy and the pillows very supportive. The views from the rooftop bar were exceptional. Can't wait to visit again.
Nataliia
extended_group
May 1, 2026
We were there off season, in April, so it was not super crowdy. Good room, good breakfast. Hotel arranges evening programs for all ages. Overall good stay for few days.
Elena
solo_traveller
April 16, 2026
Very clean, excellent location, welcoming and helpful staff. Had a beachfront view - just amazing!!!
Barbora
family_with_children
April 5, 2026
“satisfied beyond expectations”
We were very happy with the choice of the hotel. All the staff were really pleasant, kind and helpful. The hotel is renovated, although some details are a bit shabby, but overall everything is nice. The children slept comfortably on the sofa bed. We were happy with the choice of pillow firmness. The food was fantastic beyond expectations, everything was tasty and there was a large selection.
Riera
solo_traveller
March 23, 2026
En general mos ha agradat tot , on esta situat es fantastic
Gajendra
family_with_children
March 3, 2026
“It was great stay with nice view from balcony”
View & service
Andzej
family_with_children
November 4, 2025
Everything good, great staff especially Bruno, perfect breakfast and dinner.
Niamh
couple
October 24, 2025
“Relaxing and modern stay right beside the sea”
The location of the hotel was so convenient, right on the boardwalk with access to lots of swimming spots. We had gorgeous sea view from the room. The room and hotel was very comfortable and clean and as it has been recently renovated everything was very modern. All of the staff were very friendly and helpful. This time of year there were plenty of sunbeds available at the pool and the beach platform sunbeds were a great facility too.
Penelope Jane
solo_traveller
October 9, 2025
“Beautifully refurbished hotel. Fabulous suite. Excellent buffet”
Beautifully refurbished hotel
Karolina
extended_group
September 12, 2025
We had the most wonderful stay at Hotel Universal Romantica in Colonia Sant Jordi. From the very first moment, the staff made the experience special – everyone was always smiling, warm, and incredibly helpful. Whether at the reception, in the restaurant or bar, or even the housekeeping team, every single person went above and beyond. I also really enjoyed practicing my Spanish with such friendly people, which made the stay feel even more personal. Honestly, they all deserve applause (and a raise!). The hotel itself is beautiful, spotless, and very well taken care of. We loved the facilities – there was nightly entertainment, a Sky Bar with great views and atmosphere, and even a yoga class we joined. Everything felt fun and relaxed, yet really well organised. The location is fantastic: just a short 10-minute walk into town, where you find nice shops and cozy bars (Es Punt Café Concert quickly became our favourite spot), and only steps away from the breathtaking Estanys beach. The white sand and crystal-clear water there are truly unforgettable. We had an incredible time and are already looking forward to coming back to Colonia Sant Jordi – and without a doubt, to Hotel Universal Romantica.
Roshan
couple
September 11, 2025
“Just wonderful”
The staffs were very friendly and professional. The dinner and breakfast was splendid and exotic.
Narjisse
solo_traveller
August 19, 2025
“Short and pleasant”
Clean and friendly staff
Sinead
family_with_children
August 6, 2025
Beds were comfy. New bathroom very nice. Sky Bar a real plus to this hotel. Water stations .
Berenice
couple
June 28, 2025
“Close your windows/doors in the evening.”
The facilities were lovely, so was the day staff.
Andy
couple
June 24, 2025
“Nice stay, would recommend.”
Clean, freshly refurbished. Breakfast had a good selection. Great staff.
Gábor
couple
June 17, 2025
“A great vacations place I can only recomend for anyone.”
We had breakfast, lunch and dinner, everything was excellent. The room was comfortable and clean. The staff was very friendly, they allowed us to take a shower ahter check-out in the afternoom, that was very kind.
Teoman
couple
May 18, 2025
“Would definitely recommend, especially when it’s off-season and there are less people”
The selection and quality of food during breakfast and dinner were immensely good! The ambiance of the hotel appears new, refurbished, and clean. The staff at the reception seemed to have all the major languages covered. They have a rooftop with an amazing view on the sea and island. Lastly, the shuttle to/from the hotel was very smooth.
Gerson Matta
family_with_children
February 5, 2025
“Nice and cozy”
The location
Tracey
couple
October 31, 2024
“A disappointing location and dated hotel.”
The car park was behind the hotel and was full, making it difficult to park anywhere nearby. The room was dated and one of the lifts wasn’t working. The beach next to the hotel was disappointing. Access to swim in the sea was off a jetty, over slippery rocks and down a ladder - inaccessible for a lot of people.
Facilities
Activities
Tennis court, Games room, Children's playground, Billiards, Table tennis, Darts, Hiking, Cycling, Entertainment staff, Water sport facilities on site, Kids' club, Evening entertainment, Water park, Themed dinner nights, Live music/performance, Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area
Food & Drink
Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Air conditioning, WiFi available in all areas, Non-smoking rooms, Lift, Safety deposit box, Heating, Family rooms
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Kids' pool, Swimming pool, Water slide, Pool with view, Pool bar, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool
Safety & security
Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Daily housekeeping, Shuttle service, Concierge service, Airport shuttle (additional charge), Shared lounge/TV area, Shuttle service (additional charge), Fax/photocopying, Luggage storage, Tour desk, Airport shuttle, Laundry, 24-hour front desk, Meeting/banquet facilities, Currency exchange, Car hire
Family Room
The family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.
Family Room with Sea View (2 Adults + 2 Children)
The family room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 4 beds.
Double Room Sea View High Floor
The double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double Room with Balcony (2 Adults + 1 Child)
The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Boasting a balcony, this double room also offers a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds and 1 futon.
Double Room with Sea View (2 Adults + 1 Child)
The double room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds and 1 futon.
Twin Room
This bright room offers a flat-screen satellite TV, air conditioning and a private bathroom with a hairdryer. All rooms have a balcony.
Twin Room with Sea View
This bright room offers a flat-screen satellite TV, air conditioning and a private bathroom with a hairdryer. All rooms have a balcony with views of the sea.
Ocean View Suite with Rooftop
Guests will have a special experience as the suite features a spa bath. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.
Suite Front Sea View
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 4 beds.
Suite Front Sea View (2 Adults + 1 Child)
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 4 beds.
Suite Front Sea View (2 Adults + 2 Children)
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as sea views. The unit has 4 beds.
Hotel Policies
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