“Very good - solid 9/10”

Hearty breakfast. Excellent location. Kind, helpful staff.

“£120”

I wish never been to that hotel! Very big mistake! Complete utter useless

“Wonderful stay with my daughter”

The location, the facilities, the staff is great. Food can be better.

“Nice and comfy”

Swimming pool on the roof top and excellent breakfast.

“The hotel staff made my stay memorable.”

The staff at the hotel were so helpful and professional. The service was 5 star.

“Customer service was first class.”

The staff at the hotel were great, their level of customer service was exemplary. I would like to make a special mention to Chamodi, who took great care of me throughout my stay

It's great in every way

“Excellent hotel, clean, cozy and great location.”

The ambience of the hotel. The location. It is very convenient being inside the mall as the mall as a good court downstairs and an amazing nail spa! Very cozy rooms and clean. Great shower. Staff are very friendly and helpful. Nice view of the city and lake. Short walk away from Park Mews which has nice bars and restaurants. Would definitely recommend.

Customer care from every member of staff was great

I stayed at this Marriott property from 20th to 23rd February, and unfortunately, I experienced a serious issue regarding the safety of my belongings. On 22nd February, I briefly left my room to have breakfast. I had placed USD 400 inside an envelope, which was secured in a separate compartment of my handbag, and the handbag was inside my suitcase. The suitcase was closed before I left. Upon returning, I noticed the housekeeping staff member outside my door. After a brief conversation with him, I entered my room and immediately saw that my suitcase had been opened & spread flat during room servicing. The housekeeping staff stated that it had been left open, which was not the case. The envelope containing USD 400 was missing. I calmly asked the housekeeping staff to check the trash in case the envelope had been accidentally discarded as I didn't want to accuse directly, but it was not found. I then escalated the matter to his supervisor and Assistant Manager Ms. Heshali, who conducted a thorough search of the room and my belongings and the money was still missing. I was later informed that door access logs and hallway cameras were reviewed, and no suspicious activity was detected. However, if the incident occurred inside the room, it would not be visible on hallway footage. I remain very concerned for several reasons: - Only one staff member entered and cleaned my room, whereas standard procedures usually involve more than one person. I would like clarification if this is standard practice at this Marriott property. - The envelope containing cash was secured inside a separate compartment of my handbag, inside my suitcase. My suitcase was opened during room servicing. This experience was extremely distressing and disrupted my schedule, as I was attending work-related education events during my stay. It is not what I expected from a property operating under the Marriott name, which I associate with safety, professionalism, and trust.

“Very good venue in central Colombo”

Comfortable and great facilities

“Really Comfortable and nice stay”

Super friendly and helpful staff. Comfortable beds and black out blinds. Good location and safe entrance. Easy to get taxi or tuk tuk. Big and strong shower.

“It was ok not happy stay at all”

The place was excellent

“Enjoyable Stay!”

Wonderful breakfast. The F&B executive, Mr. Osmanda, went above and beyond to deliver excellent service. Additionally, Dhruthi assisted in selecting vegetarian Sri Lankan cuisine.

Excellent service, friendly and resourceful staff. The hotel is very well located, near plenty of options for restaurants and shops. Big, comfortable rooms and good variety and quality of food

Really, really nice; design, ambiance, food, staff, location...😊 😃 😀

Location

“A comfortable stay at a great location.”

The staff were friendly and the rooms were new and stylishly decorated. The restaurant area on level 9 and the pool area has amazing views of Colombo, overlooking Beira Lake. The shopping centre is conveniently located right next to the hotel.