Very handy location. Apartment with everything we needed so great for being able to cook and wash for a family there for sports.

It was a very central location and catered for our needs

The pool, spa, sauna and bbq area was great for the family

Location and room size

“Did not appear to have been properly cleaned. Various items left around, false nails, old food, dirty dishes”

Location

“Nice location and facilities, terrible service”

The pool and adult spa was a huge plus

Excellent for the price we paid, if the place was more cleaner, it would be awesome.

“Feeling like a caught the flu from the mould and dust that I consumed from the room”

Location great

Pool/spa facilities

“NEVER BEEN CLEANED !!”

DO NOT STAY HERE !! IT IS THE DIRTIEST HOTEL IN COFFS HARBOUR!! BLACK MOLD ROOMA THAT HAVE NEVER BEEN CLEANED !!

The apartment was spacious, verandah overlooking the pool area is a plus & my kids loved th pool and spa even though it was cold weather.

“I would have been better off booking a powered site at a caravan park and tenting it”

DO NOT BOOK THIS ACCOMMODATION! Unit 231 should be condemned. The only way to salvage the apartment would be to burn the place. I stayed at the apartment for the entirety of 1 hour although I had booked for the weekend. I immediately contacted the manager upon arrival as I was horrified at the state of the apartment and unfortunately I did not hear back from her until Monday. The place was so bad that I had to book emergency accommodation ($400 later) for my family and I as there was no way that we were staying the night let alone the entire weekend. Please note that we travel a lot as we are a sporting family and we have travelled extensively in the last year up and down the coast of NSW. Never in my life have I walked into an apartment that was putrid filthy like this one. The couch in the lounge room as well as the carpet had stains that resembled bodily fluids! The kitchen was filthy. Floors were grimey and stained, a drawer came off in my hand and a fork in the utensil drawer had dried old food on it. The microwave door was cracked and the inside was dirty. There is no way a meal could be prepared in those rancid conditions. I could not work out why the apartment was so cold. Upon investigating behind the filthy & stained curtains in each room I discovered that there was a wire mesh/grill about 10 cm in height at the top of every window which let in a cold draught in the bedrooms. I have never seen this type of window ever. The bedrooms were also horrendous. The dust on the headboards was centimetres thick and the carpets were torn. There was also little rocks and grit on the carpet so obviously not vacuumed in a while. In the bathroom the window in there was being held open by a bent spoon and the toilet seat would have to be the original one as it was all peeling and yellow. For the health and safety of your family do not book here. I got a refund on Monday morning after finally speaking with the manager but this rental should not be allowed.

“Not good would not recommend this venue to anyone.”

The underground carport.

“Extremely dissatisfying”

Location was great

“Good but disappointing”

Prime location. Quick walk to the beach with pubs and clubs across the road to walk to for dinner. The pool area was fantastic and in winter the water was nice and warm so we could still swim. The rooms were big and spacious, the beds were super comfortable as was the couch. Room appeared clean on first inspection.

“Not worth it for the money. The place is so filthy. Mould, thick dust, tv remote has no battery installed, kitchen cabin”

It’s close to where we want to be.

“I felt dirty the whole time I was there. I didn’t walk on the floors without footwear on my feet”

The location

“Would certainly recommend this property 10/10”

Facilities were fabulous, staff were extremely helpful.

“Disappointed”

Amazing location but unfortunately these apartments really need some love.

“Lucky the location was good because sadly the building is in disrepair.”

Location was handy to everything.