Friendly and professional staff. Spacious and comfortable room.

Nice staff.

clean, nice place

“QUIET LOCATION, WITH EXCELLENT HOSPITALITY”

This hotel was super lovely and rather posh, after staying in a hostel previously! It was located just off the main road, opposite the lake. My double room was exceptionally clean and very spacious. The bed and bedding were very comfortable. The room had a TV and air conditioning. The bathroom was spacious, with a walk in shower and hairdryer. Unfortunately, I had to change rooms the next day, due to a strong smell coming from the shower drainage. I was immediately allocated a room on the upper floor, which was very large and had two beds and a much bigger bathroom, with a bath and shower. The room also had access to a private room with a hammock, with a palapa roof - so unique and unexpected! The hotel also had a small pool, which was lovely to swim in after visiting the Mayan Archeological site of Cobá. There was also an undercover area with a hammock. I had breakfast in the hotel on my first morning, which was freshly prepared and delicious. The young lady on reception was the perfect host. She was professional, friendly and engaging.

loud roosters from 4 a.m. impossible to sleep. no electricity from 22:00. no water in the morning from 10:00.

“EXCELLENT VALUE FOR MONEY. PERFECT LOCATION FOR MAYAN RUINS”

Very modern, super clean, spacious rooms, friendly and professional staff, lovely pool, perfect location for Cobá Mayan ruins (within walking distance) and the hotel over looks the beautiful lake. Unfortunately, the was a problem with the drainage in the shower. Another room was immediately arranged to me, which included a private cabaña with a hammock!

Hotel is close to the ruins so it is very comfortable. The on-line communication with hotel was good.

“Could be improved”

Great location, New hotel large room. Flexibel staff

“Fantastic!”

Great location in front of the lagoon Nice and helpful staff Room was very cleaned

“Cosy small hotel with nice pool!”

Super cosy small hotel with nice pool! The breakfast worth it!

Close to the ruins, lovely view of the lake (and its toothy residents), walking distance to restaurants, bikes available to rent to cycle to the cenotes, welcoming hosts.

“Maybe we were just unlucky with the animals - without them, I would highly recommend.”

The building itself was very clean and beautiful hotel. Couldn’t really ask for more.

This underused hotel was an excellent place to stay in Coba. Loved the balcony view across the lake in the morning. Coba is a very small Mayan village that is incredibly peaceful compared to pretty well every tourist area in the Yucatan with many small restaurants close by and the coba archeological site 5 minutes away. Very clean, good security in a very safe place, good wifi and a/c. Pool available for an afternoon swim and great staff. We stayed a week (we've got the time) and really enjoyed the place, particularly the ruins, the variety of cenotes, and relaxed energy. The hotel is well situated to enjoy everything including photo ops of some crocodiles across from the hotel

“Very nice hotel by the lake”

Super cute, comfortable and nice hotel by the lake. Looked brand new. It was possible to rent a bicycle to cycle to cenote Choo-ha 7km away along the village road in the underground cave in middle of the jungle. Lovely and clean pool for swimming. Breakfast could be ordered additionally and was very helpful before the exploration of Coba pyramids. I'd recommend going there by 8am to be able to walk around alone in the jungle before the crowds arrive. Coba has real village feel with dogs, goats and roosters singing for you outside :)

“I really felt in love with this hotel and this city. It has everything that we were looking for. The swimming pool was a”

“An utterly fabulous hotel with wonderful staff.”

I loved this place!! It felt like home! The staff were so kind and attentive and it was so peaceful and calm. Also, it was a 2 minute walk to the bus stop and amenities and a 10 minute walk to the Coba ruins. Perfect!!

Walking distance to Coba and means you avoid the parking fee. The rooms were nice and breakfast was amazing - lovely fruit and a variety of types of main dishes to choose from on a menu.

A really nice place, right by the lake. Quiet town which we really liked and there are quite a few restaurants near by. The room was very nice and comfortable, smelled so nice! Also, staf was really friendly. Breakfast was very tasty.

“Great value for the location and amenities. Incredibly caring staff!”

I stayed at Hotel Itza Cobá for a week, and enjoyed slow exploration of the ruins and leisurely strolls around Laguna Cobá for birdwatching. Many other travelers raved about the staff and I totally second that. They brought me a pillow seeing me lying in the pool-side hammock and got me a brand new electric kettle for daily tea making. The location and amenities are great for the price. The a-la-carte breakfast was delicious and super convenient. Often I would get the meal after my early morning excursions and the staff were very accommodating. The room and bathroom are spacious compared to what I had elsewhere in Mexico. The minibar and AC both worked really well.

Nice staff, nice location