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IL Castello

Hotel

29 Hill St Clarens

hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

The staff are super friendly and added small little touches to make our stay ext…

Beautiful views and great service

Comfortable rooms
6 mentions

The rooms were so spacious and perfectly decorated with top of range furniture

Rooms are large and inviting

Breakfast available
6 mentions

Breakfast was just amazing

Breakfast was very disappointing food was tasteless omlette was rubbery and had …

Great location
3 mentions

Excellent location beautifully designed fantastic comfort

Its location on a hill just outside of town is spectacular

Clean rooms
1 mentions

Clean and comfortable room

Overview

Situated in Clarens, 27 km from Golden Gate Highlands National Park, IL Castello features accommodation with a garden, free private parking, a terrace and a restaurant. Boasting a bar, the hotel is close to several noted attractions, around less than 1 km from Art and Wine Gallery on Main and around a 16-minute walk from Blou Donki Gallery. The accommodation offers room service, a concierge service and organising tours for guests. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Every room has a kettle, while some rooms have a balcony and others also feature mountain views. At IL Castello the rooms include bed linen and towels. A buffet, à la carte or continental breakfast is available each morning at the property. Guests at the accommodation will be able to enjoy activities in and around Clarens, like hiking and cycling. Staff speak Afrikaans, English, Xhosa and Zulu at the reception. Clarens Golf Club is 2.8 km from IL Castello, while Basotho Cultural Village is 45 km from the property. The nearest airport is Moshoeshoe International Airport, 183 km from the hotel.

Traveller reviews

A

Anusha

family_with_children

May 22, 2026

10

This hotel exceeded my expectations. It was so beautiful, an absolute gem. Felt like I was in an Italian castle. The rooms were so spacious and perfectly decorated with top of range furniture. It was so comfortable. We had the Valentino room which had two bedrooms ensuite and the Guiseppe room. The staff are super friendly and added small little touches to make our stay extra special. Beds were turned down and electric blankets switched on every evening which was truly special. Breakfast was just amazing. We also received a personal note from the owner making sure our stay was comfortable. I will definitely visit again, Thank you Il Castello team:)

T

Tania

couple

May 21, 2026

9

Go there for a beautiful experience great food, people & accommodation

Excellent location beautifully designed fantastic comfort

B

Brider

couple

May 18, 2026

9

Absolutely fantastic will definitely stay there again.

Breakfast was very disappointing food was tasteless omlette was rubbery and had little or no filling.

H

Hester Sofia

couple

May 17, 2026

9

A perfect short stay

Beautiful views and great service

M

Mark

couple

May 15, 2026

10

Clarens stylish castle stay.

The castle design is unusual and beautifully appointed. The staff is wonderful. Wandile is especially attentive. The small touches (chocolates on turn down, etc) are delightful. Its location on a hill just outside of town is spectacular. Rooms are large and inviting. The food is good with enough choices to keep it interesting plus a charcuterie board to start the meal. A lovely bast from which to explore Clarens.

W

Werner

couple

May 13, 2026

8

Very good stay. Quiet and a good location. Friendly staff and great food.

Quiet location, great view. Friendly staff and good food.

L

Lance

solo_traveller

May 8, 2026

9

Everything

I

Ivor

couple

May 5, 2026

10

We will definitely return on a future trip

Friendly and helpful staff

C

Cameron

couple

May 3, 2026

10

Great view and even better people

Incredible staff and facilities, truly made us feel so welcomed and the stay so special, lots of small gestures and practices that add to the experience

P

Peet

family_with_children

April 30, 2026

8

Location great

Breakfast was great!

K

Katlego

couple

April 29, 2026

7

The proximity to town, the grounds and how spacious the room were things I liked about the property.

M

Matete

solo_traveller

April 27, 2026

10

The staff's reception and willingness to assist. They were all friendly and courteous at all times.

N

Nicholas

extended_group

April 27, 2026

6

Time for a refresh. De Angelo room not inhabitable.

Special welcome for my mothers birthday. Restaurant staff very friendly. Great champagne upon arrival.

D

Donovan

family_with_children

April 15, 2026

9

A wonderful stay, incredibly friendly staff, We will be back

This property started off as a bit of a disappointment, traveling with a young baby we were in the suite allot, the DSTV and old tv's were not ideal for a modern hotel, this was corrected and smart TV's were installed on our last day, well done, there is 1 individual that really went beyond for us, his name is Wandile, what an asset they have, this man is top notch and i hope the hotel know what they have in this employee, The food was perfect and tasty, drinks menu options are great, the turndown service is a lovely add-on, beds were comfy and warm, water pressure is great. well done all around,

O

Obed

couple

April 10, 2026

10

Hotel is beautiful 😍 and service was perfect.. Food

J

Jp

couple

April 7, 2026

10

Brilliant as always.

Breakfast was 5 star plus. Another great reason for staying at this wonderful hotel.

N

Natasja

extended_group

April 6, 2026

9

Consistently Excellent Stay in the Heart of Clarens

This was my fourth stay at Il Castello, and it continues to impress every time. I would highly recommend it to anyone visiting Clarens. The staff are exceptionally responsive and attentive, always willing to assist and resolve any issues quickly and professionally. The breakfast is excellent, and the dinner offering is equally impressive, making dining at the hotel a real highlight. Overall, a consistently high-quality stay that keeps me coming back.

V

Vasigan

solo_traveller

March 30, 2026

10

Clean and comfortable room. Breakfast and dinner was terrific. Staff exceptional.

C

Craig

couple

March 27, 2026

10

Superb, brilliant service levels, a must see

A once in a lifetime opportunity, A little piece of Italy right on our doorstep. Perfection

R

Ruaan

couple

March 20, 2026

10

Very happy and would gladly return.

All the staff was very professional. Handled every request with a shift action.

Facilities

Activities

Fishing, Spa and wellness centre, Massage, Hiking, Cycling, Horse riding, Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Wine/champagne, Coffee house on site, Breakfast options, Special diet menus (on request), Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Non-smoking rooms, Family rooms, Safety deposit box, Air conditioning, Designated smoking area, Heating

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture, Picnic area

Parking

Parking garage, Accessible parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Self check-in

Passport/ID information collected online before you arrive

Services

24-hour front desk, Room service, Meeting/banquet facilities, Express check-in/check-out, Valet parking, Ironing service, Babysitting/child services, Laundry, Concierge service, Private check-in/check-out, Daily housekeeping, Fax/photocopying, Luggage storage, Tour desk

Deluxe King Room

The spacious double room provides air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath.

Max 2 guests 35 1 bedroom 1 bathroom
Deluxe King Room

The spacious double room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath.

Max 2 guests 35 1 bedroom 1 bathroom
Deluxe King Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as garden views.

Max 3 guests 36 1 bedroom 1 bathroom
Queen Room

This double room has a flat-screen TV and mountain view.

Max 2 guests 28 1 bedroom 1 bathroom
Superior King Room

Guests will have a special experience as this double room features a fireplace. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath.

Max 2 guests 30 1 bedroom 1 bathroom
Family Suite

This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 2 beds.

Max 5 guests 70 2 bedrooms 2 bathrooms
Suite with Balcony

The fireplace is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 1 bed.

Max 4 guests 50 1 bedroom 1 bathroom
Suite with Spa Bath

The fireplace is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
Suite with Terrace

This suite's special feature is the fireplace. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 3 beds.

Max 4 guests 61 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPrepayment of 50% deposit is required within 48 hours of making the booking , to secure your booking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 12, 2024, 5:58 AM

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