iStay Hotel Ciudad Juarez
Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Clean & tidy, pool & gym were also clean”
“It states the breakfast is free, but it costs 100mx per person”
“Very good breakfast”
“Location, cleanliness and confort”
“They offered a suite at half price to compensate but we ended up in an identical…”
“Wifi problems”
Overview
Located 600 metres from Rio Grande Shopping Centre, iStay Hotel Ciudad Juarez offers a swimming pool, a gym and a business centre with free Wi-Fi. The air-conditioned rooms feature flat-screen satellite TV. Each spacious room has bright, modern décor and includes free wired internet, a desk and a safe. Bathrooms have a bathtub, shower and hairdryer. The hotel’s restaurant serves a range of hot and cold sandwiches. The varied breakfast buffet includes eggs, fresh fruit, muffins and bagels. The 24-hour reception can arrange car hire and free shuttle service to the American Consulate is provided, subject to availability. Free private parking is available on site. iStay Ciudad Juarez is situated in Juarez’s main business district, just a 10-minute drive from the US border and El Paso, Texas. El Paso and Ciudad Juarez Airports are both within a 20-minute drive.
Traveller reviews
Paul
solo_traveller
August 21, 2025
“Excellent value”
Clean & tidy, pool & gym were also clean. Plenty of towels at pool side and in the gym
Gloria
family_with_children
August 2, 2025
“Highly recomended place”
Location, cleanliness and confort!!
Sonia
extended_group
June 10, 2024
“Good for the porpoise of my trip”
Well located
Roldán
family_with_children
December 20, 2023
Tv
Roldán
family_with_children
December 20, 2023
Tv
Roldán
family_with_children
December 20, 2023
Tv
Roldán
family_with_children
July 29, 2023
Wifi problems
Angel
family_with_children
July 26, 2023
“bad experience”
we were with no power all saturday morning , no one was able to fix or offer to move us to a different room
Angel
family_with_children
July 26, 2023
“bad experience”
we were with no power all saturday morning , no one was able to fix or offer to move us to a different room
Angel
family_with_children
July 26, 2023
“bad experience”
we were with no power all saturday morning , no one was able to fix or offer to move us to a different room
Jorge
solo_traveller
July 18, 2023
“Ir was ok”
Jorge
solo_traveller
July 18, 2023
“Ir was ok”
Jorge
solo_traveller
July 18, 2023
“Ir was ok”
Jorge
solo_traveller
May 1, 2023
“It was a satisfactory sta in general”
Ir was good
Josef
couple
March 27, 2023
The only payment I did in Mexico was the payment for staying in this hotel in person at the reception. Next day my credit card was blocked because of fraud. The only way how my credit card data could be stolen is at this hotel by personnel on reception or by hotel's data leaking. Stay there was okay, pretty comfy for this price, but it did not worth it for those problems with card. My card was fraud by Mexican transaction only, some flight tickets and so on. Hopefully, my credit company had a good anti-fraud system, card was blocked immediately and I got all my "lost" money back. So be careful about payments there.
Josef
couple
March 27, 2023
The only payment I did in Mexico was the payment for staying in this hotel in person at the reception. Next day my credit card was blocked because of fraud. The only way how my credit card data could be stolen is at this hotel by personnel on reception or by hotel's data leaking. Stay there was okay, pretty comfy for this price, but it did not worth it for those problems with card. My card was fraud by Mexican transaction only, some flight tickets and so on. Hopefully, my credit company had a good anti-fraud system, card was blocked immediately and I got all my "lost" money back. So be careful about payments there.
Josef
couple
March 27, 2023
The only payment I did in Mexico was the payment for staying in this hotel in person at the reception. Next day my credit card was blocked because of fraud. The only way how my credit card data could be stolen is at this hotel by personnel on reception or by hotel's data leaking. Stay there was okay, pretty comfy for this price, but it did not worth it for those problems with card. My card was fraud by Mexican transaction only, some flight tickets and so on. Hopefully, my credit company had a good anti-fraud system, card was blocked immediately and I got all my "lost" money back. So be careful about payments there.
Clayton
solo_traveller
September 7, 2022
“Istay, no more like Igo”
Well there were roaches, not just a couple but more than I could count; from small to over an inch big. It states the breakfast is free, but it costs 100mx per person. They offered a suite at half price to compensate but we ended up in an identical room for 60$ and it was 110$ for the room we had. Definitely won't stay again , nor do I suggest using this venue for the price it was.
Jorge
couple
September 6, 2022
“Absolutely will come back again.”
Very good breakfast.
Edwin
family_with_children
August 31, 2022
“A better home, away from home. though no one spoke English, and I didn't speak Spanish, at all.”
It was fully to my utmost satisfaction Especially, the "BREAK FAST" was much much greater than great. Edwin John
Facilities
Activities
Fitness centre, Indoor pool, Evening entertainment, Public Bath, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Fruits, Kid meals, Snack bar, Special diet menus (on request), Restaurant
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Minimarket on site, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning, Lift, Heating
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor furniture
Parking
Parking garage, Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Sun umbrellas, Swimming pool
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Face masks for guests available
Services
Daily housekeeping, Ironing service, Packed lunches, Car hire, Tour desk, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Express check-in/check-out, ATM/cash machine on site, Concierge service, Trouser press, Vending machine (drinks), Airport shuttle (free), Shared lounge/TV area
Transport
Airport drop off
Deluxe Double or Twin Room
Overlooking the swimming pool, this spacious air-conditioned room has bright, modern décor. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.
Deluxe King Room
The spacious double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a hairdryer. The double room comes with a wardrobe, a safe deposit box, tumble dryer as well as parquet floors. The unit offers 1 bed.
Executive Double or Twin Room
This very spacious air-conditioned room has bright, modern décor and offers a sofa bed. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.
Standard Double or Twin Room
This spacious air-conditioned room has bright, modern décor. It includes free wired internet, flat-screen satellite TV, a desk and a safe. The bathroom has a bathtub, shower and hairdryer.
Standard King Room
The spacious double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a hairdryer. The double room has parquet floors and provides a wardrobe, a safe deposit box and tumble dryer. The unit has 1 bed.
Hotel Policies
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