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Hotel Lucerna Ciudad Juarez

Hotel

Paseo triunfo de la República #3976

10 nights, 2 adults

USD$2,705

Includes taxes and charges

10 nights, 2 adults

USD$2,705

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
6 mentions

staff at reception is very unfriendly with faces like someone died yestreday le…

Thanks to their staff

Comfortable rooms
4 mentions

The bed was very comfy

I liked the room and the service, the pool is lovely

Great location
3 mentions

location

Good location and clean rooms

Breakfast available
3 mentions

The pool was great and the breakfast buffet was too

Clean rooms
2 mentions

All the staff was very attentive to us, always smiling, they give us free dinner…

Good value
2 mentions

Breakfast buffet was very expensive me and my friends we have to go To The Fi…

Overview

This hotel is 15 minutes from Juarez International Airport and the Azteca industrial park. The hotel offers an outdoor pool surrounded by gardens, free Wi-Fi and an on-site restaurant. Guest rooms at the Hotel Lucerna Ciudad Juarez feature cable TV and air conditioning. A coffee maker and bottled water are also provided. Guests at the Ciudad Juarez Lucerna can enjoy the gym or the business center with free computer, printer and fax services. El Acueducto Restaurant serves Mexican and International cuisine for breakfast, lunch and dinner. Room service is available until midnight. El Acueducto Bar offers drinks and live music. Free one-way transfers from the hotel to the airport are available.

Traveller reviews

A

Annette Grissom Lalo Barboza

solo_traveller

May 23, 2026

10

location

O

Oleksii

solo_traveller

May 16, 2026

2

left it next day.

staff at reception is very unfriendly with faces like someone died yestreday left next day to hotel closest double cheaper 4 stars hotel and with better than double qualituy.

J

Jaime

couple

April 21, 2026

10

Nice, safe hotel, with a lot of amenities

All the staff was very attentive to us, always smiling, they give us free dinner “ social hour”( salmon tapas, ,mini sandwiches, boneless, beer, tequila, soda in the lounge area (same floor we stayed),, then in the morning breakfast was pretty good ( chicharrón en salsa verde, beans, eggs ,fruits, coffee, juice ) in same lounge area , rooms was very clean, clean towels, shave kit, also in mini fridge we have 6 free drinks ( beer, juice, soda, sparkling water, ) definitely worth the price, bed was perfect, my wife and me enjoyed, SEE YOU SOON!!

C

Castillo

family_with_children

January 24, 2026

8

Good location and clean rooms

H

Henry

solo_traveller

December 1, 2025

10

Excelente hotel.

Excelente hotel. Recomendado.

L

Luc Ernest

extended_group

September 30, 2024

3

Poor Customer Service

Check in staff had poor customer service. They didn’t tell us that breakfast was free only in one particular restaurant. The bathroom was mouldy. The floor we were on was smelly.

L

Luc Ernest

extended_group

September 30, 2024

3

Poor Customer Service

Check in staff had poor customer service. They didn’t tell us that breakfast was free only in one particular restaurant. The bathroom was mouldy. The floor we were on was smelly.

A

Ana

family_with_children

May 31, 2024

9

Classic local hotel

This is a nice hotel, a timeless and classic local hotel that can compete with any global chain. I'm from Juárez and in 40 years have heard of their good reputation, this was my first stay there and I was very happy I did. I'll return. Thanks to their staff. Ps. The bed was very comfy.

I

Iveth&84

family_with_children

January 11, 2024

10

Super agradable y hermosa vista

J

JORGE EDUARDO

couple

December 11, 2023

10

All great, more than I expected :) !!!

M

Maria

couple

September 4, 2023

10

I liked everything, staff is friendly starting with front desk and helpful with all my questions, definitely very good choice for booking this place, I will be back soon! Thank you very much guys, GOOD JOB!!! 💯👍🏼

P

Phillip

family_with_children

August 2, 2023

10

Great time spending with family

The pool was great and the breakfast buffet was too.

L

lizbeth

couple

June 2, 2023

10

We stayed for a week and we loved it! Really nice and clean. And the area was great

L

lizbeth

couple

June 2, 2023

10

We stayed for a week and we loved it! Really nice and clean. And the area was great

L

lizbeth

couple

June 2, 2023

10

We stayed for a week and we loved it! Really nice and clean. And the area was great

T

TODD E

solo_traveller

June 1, 2023

7

Nice stay

S

Santiago

solo_traveller

February 23, 2023

4

The place seems to be decaying. Old, run down furniture and carpeting. It needs an upgrade

Good location

A

Ana luisa

family_with_children

July 7, 2022

8

Good hotel.

I liked the room and the service, the pool is lovely.

K

Kerri

extended_group

February 14, 2022

8

Ideal. I had everything I needed on site to ensure a successful business trip.

The staff was friendly and accommodating without hesitation. They supported my need to workout and hold meetings on site, and were very discreet through all my activities.

L

Laura

extended_group

February 1, 2022

4

4 days

Breakfast buffet was very expensive me and my friends we have to go To The Fiesta inn hotel to have breakfast there because us good food and good price

Facilities

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Breakfast in the room, Restaurant, Bar

General

Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Heating, Air conditioning, WiFi available in all areas

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Outdoor pool (all year)

Parking

Accessible parking, Parking on site, Private parking, Free parking, Parking

Physical distancing

Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool

Safety & security

24-hour security

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas

Services

Concierge service, Daily housekeeping, Valet parking, Car hire, Tour desk, Express check-in/check-out, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Deluxe Double Room with Balcony (newly renovated)

This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

Max 4 guests 30 1 bedroom 1 bathroom
Deluxe Single Room with Balcony (newly renovated)

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Junior Suite

Offers a separate seating area, minibar and safety deposit box

Max 2 guests 30 1 bedroom 1 bathroom
Lucerna Select King

The spacious double room offers air conditioning, executive lounge access, a balcony with pool views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFree one-way transfers from the hotel to the airport are available.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:21 PM

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