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Hampton Inn by Hilton Ciudad del Carmen

Hotel

Avenida Isla de Tris 28A, Km 5

10 nights, 2 adults

USD$944

Includes taxes and charges

10 nights, 2 adults

USD$944

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Clean rooms
3 mentions

Cleaners and breakfast

The pool area was clean and uncrowded

Friendly staff
3 mentions

The personnel was very friendly and took care of the issues below

very friendly staff at the reception and room maid

Comfortable rooms
3 mentions

The room was large and the bed was quite comfortable

Bed was comfortable, room was clean and quite big, shower could be better as it …

Breakfast available
3 mentions

good parking space & breakfast included

Breakfast was ok, nothing fancy

Parking available
2 mentions
Pool
2 mentions

Pool was ok,

Overview

Hampton Inn by Hilton Ciudad del Carmen is located 10 minutes’ drive from Ciudad del Carmen International Airport. It features free airport shuttle and an outdoor swimming pool with sun terrace. The rooms offer modern décor, desk, coffee maker, fridge and flat-screen TV. The bathrooms are private with shower. Guests can enjoy complimentary breakfast and WiFi access. Restaurants and supermarkets are within 1 km. Palmira Shopping Mall and the Club de Golf Playa Palmas del Carmen are 5 minutes’ drive from Hampton Inn by Hilton Ciudad del Carmen. The beaches of Tortugueros, San Julián and Bahamitas are close by. Parish of the Virgen del Carmen is and the ferry tour around Terminos Lagoon, a sanctuary for dolphins, turtles and manatees can be also visited. The property offers tea and coffee at the lobby every day from 17:00 to 21:00.

Traveller reviews

G

Giovanni

family_with_children

January 5, 2026

8

Facilities and nice looking hotel.

D

Dominic

solo_traveller

May 16, 2025

3

Not worth it

Cleaners and breakfast

A

Atilano

solo_traveller

August 24, 2022

10

Gradable y tranquila

A

Atilano

solo_traveller

August 24, 2022

10

Gradable y tranquila

A

Atilano

solo_traveller

August 24, 2022

10

Gradable y tranquila

A

Atilano

solo_traveller

August 24, 2022

10

Gradable y tranquila

A

Atilano

solo_traveller

August 24, 2022

10

Gradable y tranquila

G

Germain

couple

July 17, 2022

4

Hilton.. not realy.

good parking space & breakfast included

G

Gabriela

family_with_children

January 9, 2022

6

Average stay

The place has a good location and security guards at night in the garage entrance. The personnel was very friendly and took care of the issues below.

S

Stefan

couple

January 1, 2022

8

very friendly staff at the reception and room maid!

R

Rebecca

couple

December 28, 2021

6

The room was large and the bed was quite comfortable. The pool area was clean and uncrowded. Reception staff were helpful and arranged a taxi for us when we were leaving. Reception staff spoke pretty good English. Good and cheap guest laundry facilities

C

Celso

couple

November 2, 2021

1

Terrible

Terrible

R

Ricardo

family_with_children

May 8, 2021

6

Business hotel

Bed was comfortable, room was clean and quite big, shower could be better as it was on the small side. Breakfast was ok, nothing fancy. Pool was ok,

Facilities

Accessibility

Wheelchair accessible, Lower bathroom sink, Visual aids: Braille

Activities

Fitness, Public Bath, Fitness centre, Golf course (within 3 km)

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Wine/champagne, Restaurant, Bar, Snack bar

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation

General

Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Terrace

Parking

Parking, Free parking, Parking on site, Accessible parking

Physical distancing

Cashless payment available

Pool and wellness

Swimming Pool, Pool/beach towels, Swimming pool, Sun umbrellas

Safety & security

24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Shuttle service (free), Shared lounge/TV area, Daily housekeeping, Packed lunches, Fax/photocopying, Luggage storage, Express check-in/check-out, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Meeting/banquet facilities

Queen Room with Sofa Bed - Accessible/Non-Smoking

This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Max 4 guests 35 1 bedroom0
Room with Two Queen Beds - Non-Smoking

This room offers modern décor, desk, coffee maker, fridge and flat-screen TV. The bathroom is private with shower.

Max 4 guests 27 1 bedroom0
Single Room with Sofa Bed- Non-Smoking

This room offers modern décor, desk, coffee maker, fridge and flat-screen TV. The bathroom is private with shower.

Max 4 guests 27 1 bedroom0
Queen Studio - Non Smoking

This studio features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Max 4 guests 39 1 bedroom0
Queen Studio with Sofa Bed - Non-Smoking

This studio features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Max 4 guests 39 1 bedroom0

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe airport shuttle service is by reservation to 019381381530 and only at specific hoursGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:25 PM

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