Hotel Le Cilaos
40E Chemin des Trois Mares
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Why people book this hotel
“The room assigned to us had some issues with the Wi-Fi connection, and the staff…”
“politeness of the staff”
“We reserved a standard room and got a free upgrade”
“pleasant swimming pool and comfortable and spacious room”
“swimming pool was nice, the staff also”
“Did not use the pool The lobby was very Cozy”
“location”
“The staff was very friendly and there were many exciting hiking trails within wa…”
“The breakfast was great and the pool was perfect for relaxing at the end of the …”
“Apart from that we liked the swimming pool and the view from the breakfast room”
Overview
Surrounded by forested mountains in the village of Cilaos, Hotel Le Cilaos features an outdoor swimming pool, a sauna and a hammam. Each room at Hotel Le Cilaos has heating, a satellite TV and a minibar. They all have a private bathroom with a bath and a hairdryer. Some rooms offer mountain views while others also have a balcony. The hotel’s restaurant, La Lentille des Gourmets, offers a range of Creole specialties and French dishes. Guests have the option of having breakfast in the privacy of their room. Guests can relax on the terrace with a drink from the bar and enjoy the views of La Mare à Joncs or Le Piton des Neiges, the highest point in the Indian Ocean. Pamper yourself at the spa, which offers a range of treatments and is equipped with 2 sauna cabins, a Turkish bath and 3 Jacuzzis. Pierrefonds Airport is 45 km from Hotel Le Cilaos, while Roland Garros Airport is 114 km from the property.
Traveller reviews
SERY
solo_traveller
May 14, 2026
“Hotel correct”
L’emplacement, la piscine chauffée
Micaela AC Olivera
couple
March 21, 2025
A very pleasant and calm hotel, with a beautiful setting surrounded by mountains. The room assigned to us had some issues with the Wi-Fi connection, and the staff was very helpful, immediately offering us an upgrade to a different (and better) room. The breakfast was great and the pool was perfect for relaxing at the end of the day. Recommended!
Justin
couple
December 22, 2024
“hotel le cilaos”
location. manager in the restaurant wss excellent.
Francoise
couple
October 23, 2024
This establishment is truly exceptional and highly recommended.
johan
family_with_children
August 28, 2024
“Great place”
politeness of the staff
Stefan
couple
March 23, 2024
“A comfortable home base for a few days of hiking”
We reserved a standard room and got a free upgrade. The room was spacious, bright, came with tea/coffee facilities, TV, shower and separate toilet. Very comfortable. Apart from that we liked the swimming pool and the view from the breakfast room. The hotel offers many other amenities such as a very cozy lounge with pool table. The staff was very friendly and there were many exciting hiking trails within walking range. A very nice place.
Nashrullah Ayoob
extended_group
March 12, 2024
“One night was long. Felt like leaving the moment I arrived.”
Very kind staff. Nice view.
Anna
couple
November 11, 2023
Amazing dinner ! Really delicious. Super nice stuff at hotel.
David
couple
June 30, 2023
Correct
Priya
family_with_children
March 5, 2023
“Aweful”
The hotel positions itself as a 4 star but it's not even a proper or provide comfortable room. Excessively expensive for the quality of breakfast or room. Definitely not recommended. look like the hotel is not for international travelers but for people who want a stay over to avoid the drive.
Priya
family_with_children
March 5, 2023
“Aweful”
The hotel positions itself as a 4 star but it's not even a proper or provide comfortable room. Excessively expensive for the quality of breakfast or room. Definitely not recommended. look like the hotel is not for international travelers but for people who want a stay over to avoid the drive.
Andrew
couple
January 29, 2023
“Nice place with friendly staff”
Very nice place with good views. pleasant swimming pool and comfortable and spacious room.
Antoine
extended_group
September 6, 2022
swimming pool was nice, the staff also
Neemalen
family_with_children
July 25, 2022
“The staff in restaurant were very kind and welcoming including the chefs”
Room was very nice. Did not use the pool The lobby was very Cozy
Mélanie
extended_group
May 29, 2022
“Amazing hotel, very warm welcome and good location”
location was great staff was very welcoming, had a lot of nice gestures - drink after the hike, advice on things to do, my mother received a rose for Mother’s Day great common areas great breakfast and dinner buffet ! try the lentil they are delicious!!!
Valérie
couple
March 17, 2022
sa situation
Sven
solo_traveller
January 8, 2022
Very friendly staff, taking care of each and every customer. Excellent location, good restaurant, large rooms. In general, a very welcoming and enjoyable hotel I can strongly recommend.
Facilities
Activities
Sauna, Spa and wellness centre, Billiards, Table tennis, Hot tub/Jacuzzi, Hiking, Hammam, Badminton equipment, Spa facilities, Steam room, Spa/wellness packages
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Coffee house on site, Wine/champagne, Fruits, Breakfast options, Breakfast in the room, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Safety deposit box
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden, Terrace, Outdoor furniture
Parking
Parking garage, Accessible parking, Parking, Parking on site, Private parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Safety & security
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Shuttle service, Fax/photocopying, Luggage storage, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping, Meeting/banquet facilities, Airport shuttle, Laundry, Ironing service, Tour desk
Transport
Airport pick up, Airport drop off
Family Suite
The family room offers a minibar, a seating area, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.
Double Room
Satellite TV and a minibar feature in this en suite room.
Superior Double Room
This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 1 bed.
Twin Room
Located in the same building as the restaurant, these rooms have views of the mountains. You can add an extra bed to this room for children under the age of 11.
Deluxe Suite
This wheelchair accessible suite has a minibar, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
Hotel Policies
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