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Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Hotel

Jl Alternative Cibubur – Cileungsi KM 4

hotel
hotel

Why people book this hotel

Great location
8 mentions

The staff are nice,location next to a mall

Breakfast and location is good

Friendly staff
7 mentions

The breakfast was really good, and the staff were friendly

Great location, friendly staff who spoke English which was helpful for me

Breakfast available
7 mentions

The breakfast was very good

Swimming pool, breakfast, close to the mall,

Comfortable rooms
4 mentions

Big room space, easy booking

First time staycation in this hotel and get surprised witg so friendly and helpf…

Pool
3 mentions

the rooftop+infinity pool was nice

Clean rooms
1 mentions

The room was very clean, tidy and spacious

Overview

Featuring a restaurant serving international dishes, Hotel Ciputra Cibubur managed by Swiss-Belhotel International offers accommodations with free WiFi access. The property is integrated with Ciputra Mall Cibubur. The stylish and spacious rooms are fitted with a seating area, private bathroom with a hairdryer and bathrobes, an LCD TV with cable channels and a minibar. Extras include a desk, a safety deposit box and a laptop safe. A daily breakfast is included. At Hotel Ciputra Cibubur managed by Swiss-Belhotel International guests will find a fitness centre and a 24-hour front desk. Other facilities offered at the property include a ticket service and luggage storage. The property offers free parking. Halim Perdanakusuma Airport is an hour's drive away.

Traveller reviews

N

Niken

solo_traveller

May 3, 2026

1

The staff are nice,location next to a mall

W

Wilfrid Nicholasiva

family_with_children

March 7, 2026

10

It was a really nice hotel. There is direct access to the shopping center. The room was very clean, tidy and spacious. It is also one of the best rooms I have ever had when I stayed in hotels, as there is a “sofa” in the room... the rooftop+infinity pool was nice. The breakfast was very good!!!! Absolutely recommended to stay here and overall I really enjoyed my stay

B

Brenda

solo_traveller

January 19, 2026

7

It was an enjoyable and comfortable stay. Thank you!

Swimming pool, breakfast, close to the mall,

W

William Guo

couple

January 4, 2026

4

not very good

too tiny room, too old facility, towels too old too dirty....

P

Prahastyo

family_with_children

January 2, 2026

4

Big room space, easy booking

N

Neta

couple

October 7, 2025

6

Experience withthe hotel was okay, not great could be much better.

Breakfast and location is good. It’s near the area where we were training and work.

S

Guest

solo_traveller

October 4, 2025

7

It was an enjoyable and comfortable stay. Thank you!

Swimming pool, breakfast, close to the mall,

C

Chieh

family_with_children

September 9, 2025

7

The breakfast was really good, and the staff were friendly.

M

Miinyi

solo_traveller

August 4, 2025

7

Okay for a Short Stay

For a hotel located on the outskirts, it was okay. It was also located within a mall so it’s real convenient.

S

Stevanus

solo_traveller

July 22, 2025

5

Old hotel with wore off furnitures/amenities, the only saving grace it’s above a (old) mall

None

T

Thiele

family_with_children

July 10, 2025

8

Lovely staff and facilities. My go-to place if I need to stay in the Cilensci area.

Great location, friendly staff who spoke English which was helpful for me. Good toons and facilities.

C

CT

extended_group

June 20, 2025

3

does not seems like a swiss managed hotel at all

location and convenient to the mall below

F

Febay

extended_group

May 26, 2025

2

Bad experience

I arrived to the hotel at 18:00 PM but my room was not ready. They told me to wait for 10 to 15 minutes because there were late check out and need to clean the room. Ok, it can be at any time but they have to compensate because I paid for 22 hours, they gave me the room for 16 hours only. They did not want to balance it or gave me any upgrade. I informed them to put this comment in everywhere to peoples knows who will visit this hotel but the result did not changed.

A

Ayu

family_with_children

January 14, 2025

10

Nice hotel with amazing hospitality

First time staycation in this hotel and get surprised witg so friendly and helpful staffs, excellent hospitality, amazing location, spacious room and nice view from the rooftop.

J

Jean-Louis

couple

June 5, 2024

7

Service in general needs a lot of improvement especially in Restaurant and Bar

Location of Breakfast is very convenient.

Y

Yunni

family_with_children

May 11, 2024

8

enjoyable

very strategic locations, the foods are nice, staff also very friendly

D

David - Dansulasia

solo_traveller

April 15, 2024

9

Cibubur - great hotel in the area

Stay was my colleague. He really enjoyed the stay and friendliness of all the staff.

L

Lucky

solo_traveller

January 21, 2024

9

Very comfortable bed! Good Sleep!

The bed and pillows were really comfortable, I had a really good sleep. The aircond temp can be adjusted which helped as well, The blackout curtains were nice to stay in bed.

M

Mohamad Haslah

family_with_children

January 19, 2024

7

Location

D

David

solo_traveller

November 8, 2023

9

Lovely stay there..

Breakfast was average...toaster wasn't working...no one seemed to care about that..staff very reserved...although there were one or two who made me cappuccino when coffee machine was playing up..

Facilities

Activities

Fitness centre, Spa and wellness centre, Massage, Spa facilities, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast in the room, Restaurant, Bar, Coffee house on site

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Lift, Safety deposit box, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Soundproof rooms

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (all year), Outdoor furniture

Parking

Parking on site, Parking garage, Electric vehicle charging station, Accessible parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool, Rooftop pool, Infinity pool, Sun loungers or beach chairs

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available

Services

Concierge service, Trouser press, Daily housekeeping, Ironing service, Car hire, Fax/photocopying, Luggage storage, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Deluxe Premium Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area. The unit has 1 bed.

Max 3 guests 26 1 bedroom 1 bathroom
Deluxe Queen Room

Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

Max 3 guests 26 1 bedroom 1 bathroom
Deluxe Twin Room

This twin/double room has a seating area, private bathroom, cable TV and a minibar.

Max 3 guests 26 1 bedroom 1 bathroom
Business Suite

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, as well as a wardrobe. The unit has 1 bed.

Max 3 guests 44 1 bedroom 1 bathroom
Executive Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as executive lounge access. The unit offers 2 beds.

Max 3 guests 70 1 bedroom 2 bathrooms

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Oct 16, 2025, 11:42 PM

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