Puerto del Cielo
274 Calle 5
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Why people book this hotel
“They are amazing, incredibly friendly, and make you feel right at home from the …”
“Hosts are delightful people”
“Great location”
“It was lovely getting to watch the sunset every night from my balcony and to spe…”
“Breakfast was wonderful”
“The breakfast was excellent, freshly prepared and full of flavor”
“We very much enjoyed our stay and had the most fantastic view from our room”
“The room was spacious and the ocean view was awesome”
“A great room with our own pool and loads of comfy outside patio space, amazing a…”
“We had a private pool and a projector and had a great time at the beach”
“Clean and nice”
Overview
Facing the beachfront, Puerto del Cielo offers 5-star accommodation in Chuburná and has an outdoor swimming pool, garden and terrace. Located around 40 km from Mundo Maya Museum, the hotel with free WiFi is also 41 km away from Conventions Center Century XXI. The property is non-smoking and is situated 1.4 km from Chelem Beach. At the hotel, the rooms are fitted with a patio. Complete with a private bathroom fitted with a shower and free toiletries, the rooms at Puerto del Cielo have a flat-screen TV and air conditioning, and certain rooms are fitted with a balcony. At the accommodation rooms include bed linen and towels. Puerto del Cielo offers a barbecue. Guests at the hotel will be able to enjoy activities in and around Chuburná, like fishing and snorkelling. Merida Cathedral is 48 km from Puerto del Cielo, while Main Square is 48 km from the property. The nearest airport is Manuel Crescencio Rejón International Airport, 52 km from the accommodation.
Traveller reviews
Carla
couple
May 12, 2026
“Fantastic!!”
We very much enjoyed our stay and had the most fantastic view from our room. The owners were lovely and incredibly hospitable. A gem of a place and we are hoping to come back one day! Great location!!
Andrea
couple
May 6, 2026
“Exceptional 10++++”
Puerta del Cielo is such a beautiful, peaceful place, but what truly makes it special are the owners. They are amazing, incredibly friendly, and make you feel right at home from the moment you arrive.
margaret
couple
January 22, 2026
place itself is lovely. Hosts are delightful people. Breakfast was wonderful
Harriet
solo_traveller
January 21, 2026
I cannot wait to come back! The place was absolute paradise and Randy and Jill are amazing hosts. It was lovely getting to watch the sunset every night from my balcony and to spend my days swimming/walking on the beach up to Chelem/Progresso area (but avoiding the crowds and touristy areas when I didnt feel like it). I have never felt so relaxed and so taken care of! Thank you!
Milan
couple
November 5, 2025
“Exceptional Hosts and a True Connection with Nature”
Our stay at Puerto del Cielo was one of those experiences that stay with you. We stayed in an apartment with a balcony and outdoor bathtub, perfectly positioned right on the beach — the sound of the sea is constant, soothing, and unforgettable. The owners, Randy and Gill, are exceptionally attentive hosts. They always go the extra mile and offer help in any situation — in our case, they kindly assisted during a brief health issue, which we appreciated deeply. Their warmth and genuine care make this place truly special. The breakfast was excellent, freshly prepared and full of flavor. The whole setting is all about blending completely with nature — you’ll see lizards walking across the terrace, feel the sea breeze, and enjoy the peaceful rhythm of the surroundings. Don’t come here having five-star ultimate luxury demands — come for something far more valuable: authenticity, calm, and a feeling of being exactly where you belong.
Rodrigo
couple
July 4, 2025
This place is amazing to have a time for you. Beach is just a few steps, the view in the mornings is beautiful. Special thanks to Randy and his wife for such a great hospitality, the breakfast and birthday cake, the morning talks and the snorkel view. We hope see you soon.
Flores Garza
couple
March 9, 2025
Excelentes anfitriones y la playa espectacular
Thomas
couple
March 5, 2025
“Absolute paradise. Gem of a location”
What an absolute gem of a place. Jill and Randy were lovely and incredibly hospitable. They made so many memorable moments like feeding the gulls and little snacks by the beach. It was also my partners birthday whilst we were there, and they made it so special for her, and we are very thankful. We will certainly be back next year, and we already can't wait. Thank you!
Jose Andres
couple
January 7, 2025
The best host owner that you can have!
Aoi
couple
December 16, 2024
“Cozy and Relaxing”
The room was spacious and the ocean view was awesome. We liked the hotel so much and we stayed all day at the hotel instead of going out. The owner is a friendly couple and the wife made breakfast. We got Waffles and Omulett and both were really good!
Rangel Ornelas
extended_group
August 19, 2024
“Excelent place for relaxing 😍”
Jill and Randy are amazing 😻. Cool place , extraordinary beach Thank you so much
Ana
couple
April 22, 2024
“Hidden gem in paradise”
Every effort is made to make the guests feel welcome.
nataliia
couple
March 25, 2024
Great service from Randy and Jill. Great location. Very helpful information provided. Very much recommended.
Ron
couple
March 19, 2024
“Beautiful location to explore the Chubarna and Progresso area”
Hosts are great!
kim
couple
February 25, 2024
“A lovely relaxed stay as guests of Jill and Randy in their lovely home!”
A great room with our own pool and loads of comfy outside patio space, amazing animal life in sea (rays and dolphins) and land (Iguanas and hummingbirds). Our hosts Randy & Jill were incredibly attentive, Jill made us some delicious meals (breakfast not to be missed) and Randy provided much info on the sea wildlife, we had a special Kayak trip and met some dolphins.
Edward
solo_traveller
January 19, 2024
“Excellent and authentic hotel with lovely hosts to experience a real slice of Mexican tranquility.”
Puerto del cielo is a super cute family run hotel in a lovely peaceful spot by the sea, and away from the toursit bustle of Progresso to the East. Jill and Randy were the most helpful and lovely hosts who really looked after me, including hooking me up with a bike rental and pointing me towards local rustic spots to grab food. The rooms are incredibly nice and tastefully done, and I loved my twenty yard stroll down into the warm ocean then sits in the thatch covered veranda watching the waves and writing. I will come again.
Thomas
family_with_children
December 18, 2023
Clean and nice. Super nice view over the beach.
Karen
couple
October 30, 2023
“Amazing location and vibe !”
The hosts were amazing. We had a private pool and a projector and had a great time at the beach.
Jorge
couple
October 16, 2023
“Paradise!”
Fast wifi, and hosts where amazingly helpful. They made us feel very special!
Tatiana
couple
September 9, 2023
“A hidden gem of Chuburna”
We couldn’t be happier with our stay at Puerta del Cielo. The beach was one of the best we have visited with amazing sunsets and warm water. The hosts are wonderful, very friendly and attentive. We visited to celebrate my husband birthday. Jill and Randy made it very special for us. We stayed at the room with a pool and loved it. Last but not least breakfasts were always delicious.
Facilities
Activities
Fishing, Massage, Canoeing, Horse riding, Snorkelling, Beachfront, Open-air bath, Beauty Services, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Family rooms, Non-smoking rooms
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, BBQ facilities, Outdoor furniture, Picnic area
Parking
Free parking, Parking, Parking on site, Street parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Pool with view, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Reception services
Invoice provided
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, First aid kit available
King Suite with Ocean View
Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with sea views, this suite also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
King Suite with Ocean View
Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with sea views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed and 1 futon.
King Suite with Sea View
The unit offers 2 beds.
Suite with Private Pool
Guests will have a special experience as this suite provides a private pool. Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with garden views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Suite with Private Pool
This suite provides a private pool. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also offers a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Hotel Policies
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