Poor wifi and some rooms have bad reception

“Friendly and convient place to stay”

On arrival we were warmly welcomed by Rebecca, who spoke very good English, she continued with this helpfulness throughout our stay at the hotel. She organized our itinerary and even bought us some tea when we asked where we could buy it. We would definitely come back here again. The room was very big and the bathroom was huge with a bath that provided a welcome soak after a long day of walking. The location was convenient with the metro within the complex. Don't miss the drone show!!! Oh they do your laundry daily for free.

“Calm in the cyberpunk city”

The hotel didn't feel like it was in a mall. It felt calming and comfortable in a busy city, close to a gym. Staff were super helpful at all hours. Great breakfast.

“Pleasant stay”

The location is good in that you can explore where the everyday Chongqing people live whilst get some luxury shopping done. Loves that the washing is done daily for free and the break though simple is some of the best food you could have anywhere including the many 5-star hotels we had around the world.

“Meow”

Front desk staff were really helpful in helping me book for the 1 day trip to Wulong Karst & Fairy Mountain. Wayyy cheaper than booking online. It's only roughly 400RMB for the 1 day trip. look for the manager Rebecca if she's there at the outlet if you need any help, she can speak fluent English. Other front desk staff can also speak simple English :). And also a bonus, they help you wash, dry+fold your laundry for free! Just give them a basket of your dirty clothes and they'll wash it clean and return to your room! It's a lil bit tricky to find the hotel, but they will send you pictures on how to walk with directions so you don't get lost :)

“Best hotel for any price”

The support and friendliness of the staff was exemplary. I was able to find the hotel and other destinations very easily thanks to the help of the brilliant hotel manager Rebecca. She sent me detailed recommendations and tips for my stay, adding plenty of context for me to decide what to see in my limited time there. I was also able to find everything with her help. I have never had a better hotel experience, all of the staff very kind and humourous. The food was also excellent and the location was beautiful and serene. A little rooftop oasis. Cannot be recommended enough

“I stay 7 days at this place of my 30 days in Chongqing and this hotel is far better than 5 stars hotels”

Directly in a shopping mall, everything you need in walking distance. Personal very nice and welcoming. Service is exceptional at Wuyu Hotel.

“Thank you team why u”

The manager Rebecca was exceptional . She understood well the limitations of a foreigner and had everything so easily explained in her messages . They took personal care in the breakfast menu to suit the western tastebuds.

“Wonderful hotel- perfect stay”

Every aspect of the stay. Room was very comfortable, spacious and fully furnished (inc. body lotion, good quality coffee and tea, higher-end amenities etc.) Scott, Rebecca and her team were extremely helpful, diligent and kind. The services and care offered by the hotel and its staff throughout the stay did enrich my general experience of, and trip in Chongqing. Can only recommend to others and wont miss to choose this hotel or another Wuyu of the group for/if any futur trip in the city comes by.

The breakfast was amazing!! Stuff is very polite and friendly!

“Great experience staying at one of the best location in Chongqing”

Although they have limited English but The staff were very helpful especially Rebecca. She communicates in English, very responsive in replying messages and also very helpful and supportive.

The location of hotel is great. It is right in a big shopping mall . Shopping, having coffee and having a bite to eat are all convenient. The staff are very friendly, they give me more help., whether it's answering questions or arranging transportation, they always smile, making me feel wanderful of Chongqing.