Los Portales de Chivay
Calle Arequipa 603
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Why people book this hotel
“Do 6am breakfast Comfortable bed”
“Our room only had internal window but was fine for one night”
“Staff agradable”
“Comfortable beds and very friendly staff”
“There was a pool table and they gave free bottles of water and nice breakfast”
“Very friendly staff, good breakfast and storage of luggage, hot shower”
“Clean and decent shower”
“Comfortable clean rooms”
“Good location, nice staff”
“Location”
“The beds are new and comfy, you have a nice hot shower, good WiFi and a very goo…”
Overview
Situated in Chivay, 500 metres from Our Lady of the Assumption Church, Los Portales de Chivay features accommodation with a garden, free private parking, a shared lounge and a terrace. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property is non-smoking and is set 600 metres from Chivay Arena. At the hotel, rooms are fitted with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. You can play billiards at Los Portales de Chivay, and the area is popular for cycling. Bus Station is 700 metres from the accommodation, while La Calera Hot Spring is 4.3 km from the property. The nearest airport is Rodríguez Ballón International Airport, 140 km from Los Portales de Chivay.
Traveller reviews
Lara
solo_traveller
May 7, 2026
“Lovely hotel”
Good location, nice staff
Kerr
solo_traveller
March 12, 2026
Do 6am breakfast Comfortable bed. Quiet.
Vaidas Stankus
couple
March 4, 2026
Location.
Emily
family_with_children
February 1, 2026
Good basic hotel close to the town centre. Clean and decent shower. Our room only had internal window but was fine for one night.
Pablo
couple
October 15, 2025
Staff agradable.
DIANA
extended_group
August 4, 2025
We had hot water and the rooms were heated ( we found the heaters on when we entered the rooms , so we really appreciated that they thought of that )
IdaBjoern
family_with_children
July 28, 2025
Comfortable beds and very friendly staff
Olivier
family_with_children
July 26, 2025
“Nice hotel with heating in rooms, but bad restaurant”
Nice hotel. Very appreciated was that the presence of a heating in each room. Knowing that the night at 3.600 m are very cold indeed.
Margaret
extended_group
July 10, 2025
“Comfortable stay close to chivay”
Comfortable clean rooms. Very helpful staff. it was a little cold in the room but we were provided with heaters.
Dong
couple
June 15, 2025
There was a pool table and they gave free bottles of water and nice breakfast
Michael
solo_traveller
May 4, 2025
“Great hotel in a great town!”
Neat, clean, warm, and hot showers!! Staff super friendly, helpful, and hospitable. The hotel is very well maintained, too. This is where I stay every time I'm in Chivay.
Tiago
couple
December 5, 2024
This is marked as a 2 star hotel but it's definitely 3 stars. The beds are new and comfy, you have a nice hot shower, good WiFi and a very good breakfast even at 5 am!
Dianne
couple
August 13, 2024
“Comfortable stay in the centre of Chivay.”
Proximity to centre of town
Jakob
couple
August 12, 2024
“Ok , cold, bad breakfast , good if you’re lucky with your room”
Nice rooms and all good They shows us more than one room, but we would have liked a double bed. There was one but it had no windows… Gave us a heater
Jana
extended_group
August 4, 2024
Very friendly staff, good breakfast and storage of luggage, hot shower
Annie
couple
July 4, 2024
“Cosy for a night.”
The hotel is located very close to the main square but the city isn't very big so you can get everywhere on foot. Breakfast was very basic but I got the feeling that it is the same everywhere (bread, cheese/ham, jam, tea/coffee, eggs and some fruits). The room was cosy and warm thanks to the heater as the weather can get very cold when the sun sat down or early in the morning. The staff was very helpful as we arrived with altitude sickness. They helped us with some good advise to ease it.
Misha
couple
May 19, 2024
“Comfortable stay with lovely staff and all the essentials”
The staff are so lovely!! For one night, the hotel has all the comfort amenities - TV with Netflix (useful after a long day in the bus), heating, comfortable beds, soap, etc. The stay includes a simple but hearty breakfast that starts at 5.45am.
Martin
couple
November 16, 2023
“We would certainly avoid in future”
Comfy and nice staff
Verena
solo_traveller
September 7, 2023
Staff was adorable and helpful, breakfast tasty, room cosy, clean and warm.
Jiri
couple
May 1, 2023
“Warm room”
When we arrived in the room there was already a heating on.
Facilities
Activities
Massage, Billiards, Hiking, Cycling, Hot spring bath, Public Bath, Walking tours, Bike tours, Tour or class about local culture, Live music/performance, Beauty Services
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area, Baby safety gates
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Snack bar, Special diet menus (on request), Breakfast in the room, Restaurant, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Designated smoking area, Bicycle parking, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor furniture
Parking
Parking garage, Accessible parking, Parking on site, Private parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Safety & security
24-hour security, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Digital key access
Services
Shuttle service, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Currency exchange, Tour desk, Luggage storage, Packed lunches, Laundry, Room service, Meeting/banquet facilities, 24-hour front desk
Family Room
The unit offers 3 beds.
Family Suite
This family room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.
Double Room
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.
Triple Room
This triple room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 3 beds.
Twin Room
This twin room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.
Quadruple Room
This quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 4 beds.
Junior Suite
This suite includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.
Single Room
This single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.
Hotel Policies
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