The property is pretty and clean. The staff is very friendly and nice.

“It is a pleasure stay”

The property is full of charm .

Qualite checking Repas Envirronement

The staff were very welcoming and helpful! Beautiful dining experience and comfortable facilities

“Amazing stay in a warm and comfortable facility during snowy season”

Room is facing Lake and there is sliding door which can be opened to allow fresh air and also there is a small terrace which is connecting to other rooms outside. Facility is warm and comfortable during cold weather. Private onsen can be booked and it was great experience with open air bath . It was snowing during my stay and deer is spotted near the lake which added to the amazing experience! Staff is kind and friendly. I was able to check in early. Food during breakfast and dinner is amazing.

perfect location with wonderful dinning experience.

The private onsen bath was a real treat, bathing in the cold night air so enjoyable. Friendly and helpful staff and good Japanese food.

“Good experience for traditional Japanese culture”

Friendly staff: Communication through booking.com message is efficient. The receptionist came outside to greet us when we were parking our car. He offered to help with luggage. Private onsen: We booked the Twin room without opened-air bath. They have private onsen room with opened-air bath you can book for 1 hour use. People with tattoo are not allowed to use public bath. Room: Much nicer than the photos on their website Tatami area, bath tub, comfy doona and pillows Dinner: Private dining space. Traditional Japanese 10 courses meal with some interesting dishes. Mostly seafood. Very good way to experience Japan food culture. I contacted the hotel about my fiancé’s seafood allergy. They kindly offered alternative. They served wagyu beef instead of seafood. Breakfast: Traditional Japanese food, fish, rice, miso soup, tofu. Very big meal. It was a bit too much for us. Cleanness: Hotel is very clean. The building is old so there are some spots which is understandable. Premium time Ticket for Lake Shikotsu ICE FESTIVAL: can purchase at hotel for ¥1500. can enter 2 times, 20:15-21:15 and 10:00-12:00 next day. 20:15-21:15 is for premium ticket holders only, can enjoy the festival with less crowds. 5-10 minutes walk from hotel

“amazing”

snacks, beverages, coffee, the lake, open air bath

“It was nice and enjoyed the onsen and the Autum weather”

Fully appericiated

“Overall we were happy.”

Very good breakfast. However, the BF room is quite difficult for elderly people to access.

Food and wine

“Refreshing and recharging stay!”

The environment is so peaceful, calm and relaxing. It’s very near to lake Shikotsu. Definitely a great choice to away from city hustle bustle. I feel so much refreshed and recharged after the stay. Staff are very friendly and warm, and surprisingly they can address my name when I first walk into the hotel. The room is with a Japanese tatami sitting area where is my favourite area. The bed is so comfortable and i had a good night sleep.

“Heavenly stay at a cozy yet high-end ryokan with beautiful lake view”

Amazing onsen both in the room and public, stunning lake view from the lounge, free tea and croissants that were not even advertised, shuttle to JR station, just generally a very elegant and cozy vibe. One of the best ryokans I ever stayed at.

“Decent and comfortable hotel, great location and nice staff.”

Good location, decent hotel and nice staff. Love the terrace in the 2nd floor.

“They have thought of everything to make your stay as confirtable and relaxing as possible. Hugh quality food at both bre”

Excellent food and facilities. Was able to fully relax with both the private bath and communal baths. We also liked the different lounges in the ryokan with tea, coffee, games and freshly baked pastries that offered something special to each day. It was also very conveniently located close to both the bus stop and also activities along the lake (visitor centre, wild bird sanctuary etc) so was very easy to step out for a walk. The free shuttle offered to Chitose was also very convenient.

“Very satisfied”

Very exclusive as there aren’t many rooms . hardly see anyone in onsen so it’s like having your own private onsen. Even have popsicle in onsen . Dinner is excellent . Room is spacious .

Not feeling good, need renovation long time ago!

“It was a pleasant stay”

The location is good

It is a nice small hotel. We could relax at the hotel, feel like at home, and enjoy the scenery.