Loved everything about our stay here, the ryokan might be on the older side but everything was clean and well maintained. The staff were kind, breakfast and dinner provided were really good as well. The surroundings were quiet and peaceful and a short walk down to the lake side. Recommended if you love a quiet time away surrounded by nature.

It was an absolute perfect getaway for a peaceful rest. Staffs are very kind and the food was good.

“Peace of heaven”

Peaceful area, nice staff, good food

The staff were incredible.

“Wonderful winter wonderland”

Beautiful location and very simple Japanese style rooms and onsen The food was amazing and snow toys for the children to play with were great.

We arrived pretty late, but where still greeted with a diner and the staff was very very nice!

Lovely staff - always smiley and helpful. There weren't many guests so they served is an amazing omakase dinner and breakfast. The onsen was lovely to wind down from the cold weather.

“Hôtel correct”

“A great place to stay for a nature and health retreat. We had a wonderful time exploring the local area and enjoying the”

The location, the facilities, the staff, the food were all amazing, oh and the Onsen!!!!!!

“Beautiful, quiet location”

It is a beautiful, quiet, location in a national park. The facilities are clean, basic and a little rustic.

Location is amazing, in the middle of the national park. Everything was clean and comfortable (though a bit outdated). Staff was super helpful.

“quiet, secluded hotel in a park”

gorgeous location in a beautiful park above the lake - stylishly landscaped and with lovely walks. the viewpoint over the lake is spectacular! enjoyed the quality and variety of food at dinner and breakfast

“Room and facilities are old no private shower room.”

Staffs are very helpful.

“Perfect stay in an onsen hotel”

Excellent hotel, same as my last visit, 8 years ago. Food delicious. Very nice staff.

“Lovely quiet location at this time of year”

The site of the hotel is lovely; the Japanese-style rooms not fancy, but fine. This is a tourist hotel, not a traditional ryokan. Meals were served in a shared-dining room. Dinner and breakfast were both good with the added bonus you can watch birds while eating breakfast. We were there a bit off-season so it was quiet.

“Quiet, pleasant stay”

Buffet breakfast and lunch, that also introduces Japanese culture.

Good value for money Delicious food, clean and comfortable room. Location in the woods., peaceful and relaxing environment . Nice view from the room and restaurant. Staff are friendly and helpful. Some staff are fluent in English, some communicated with Google translate app. Free shuttle between Shikotsuko bus stop and hotel . After I reached Shikotsuko bus stop. I gave my luggage to the driver and sent it back to the hotel. I went to Shikotsu Ice Festival. We moved between hotel and Shikotsu town by free shuttle according to the shuttle schedule. Nice onsen . Highly recommend.

Staff are nice and helpful, the hotel is small but cozy

“A good place to relax and heal”

Very quiet and comfortable hotel with peaceful surroundings. Able to see a herd of deer roaming around outside the hotel.

“Great stay, wished I booked for more nights to enjoy the hotel”

Enjoyed the faculties, restaurant, and how private it felt overall to stay here. Also a good place to stay if you intend to visit the Shikotsu Lake Ice Festival