The Westin Michigan Avenue Chicago
909 North Michigan Avenue
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The location”
“The location was good to the things we were doing”
“The doorman was extremely helpful when we arrived”
“Staff also not great to deal with, poor communication”
“Nice location, rooms comfortable, but lobby and bar area are not nice at all”
“Location was great and our room had a partial lake view which was lovely”
“Clean n warm room”
“Room size, good atmosphere and clean 👌”
“the breakfast is fantastic and in fact makes a very good start for the day”
“The breakfast is outstanding and the staff are all so friendly and helpful”
Overview
Situated in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant. Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included. Featuring award-winning prime steaks and fresh seafood, The Grill on the Alley offers fine dining, on-site, for breakfast, lunch and dinner. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience. Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 650 metres away.
Traveller reviews
Amit
family_with_children
May 6, 2026
“I had a good time”
The location
Jon
solo_traveller
April 23, 2026
The location was good to the things we were doing.
Carrie-Anne
solo_traveller
March 27, 2026
“Lovely!!”
Nice, close to everything!
Paul
family_with_children
January 19, 2026
My problem was not with the hotel which was fine. Dated but fine. My real problem was with booking.com. I paid to have breakfast included in my booking. When I got to the hotel, I was informed that breakfast was not included. I rang booking.com support (not for the first time during this episode). I was informed to do the following: --- We are sorry to hear about the confusion with regards to the breakfast on your reservation. We sincerely apologize for the inconvenience this has caused to your travel plans. Please be assured that we are here to help. In the event that the property will charge you for the price of breakfast even though it was already included on the price of your booking, kindly provide an invoice to us or a proof of charge that the property charged you for breakfast. Once we have the documents we needed, we will proceed accordingly and process a refund for you. If you have any other questions, please do not hesitate to contact us. --- I did just this. My family and I ate at the hotel each morning. We got an itemised bill at the end of our stay. I sent this bill/invoice as requested to booking.com support. After multiple chasing on my part, I was informed this morning that I am only getting 1/5th of what we paid for at the breakfast. A complete farce. The breakfast was fine (albeit expensive). There is no-way we would have eaten there if we knew we were paying out of our own pockets, however since we were assured 'breakfast was included' and would be refunded post trip we used this. So 15th December after multiple emails and hour long phone calls where i was invariably cut off - we have since been informed that we are only getting 1/5th of our money back. Complete shit show. Be very very wary of booking this hotel through booking.com Regards
Jon
family_with_children
December 30, 2025
The doorman was extremely helpful when we arrived. Very informative and friendly along with the rest of the staff.
galvin
family_with_children
November 9, 2025
“Good location but wouldn’t go back”
Nice location, rooms comfortable, but lobby and bar area are not nice at all. Staff also not great to deal with, poor communication
Liza Chu
extended_group
November 9, 2025
“Fantastic and unforgettable”
the breakfast is fantastic and in fact makes a very good start for the day
Lisa
extended_group
September 25, 2025
“Great city, and hotel was great for easy access to Michigan avenue.”
Location was great and our room had a partial lake view which was lovely
Sebastian
solo_traveller
September 21, 2025
“Great place to stay in Chicago . You can walk North or Southto discover the city . Safe area and close to many services”
Very nice and helpful staff specially at the reception .
Linda
family_with_children
June 18, 2025
“Fabulous, centrally located hotel.”
The hotel is situated right in the centre of Chicago within walking distance of the beach and across the road from The John Hancock Centre and Bloomingdales! The breakfast is outstanding and the staff are all so friendly and helpful.
Simon
couple
June 18, 2025
Good staff and great location
Eileen
solo_traveller
November 16, 2024
“Really enjoyed and will return”
Great location. Clean n warm room. Good customer service
Xiomara
extended_group
November 5, 2024
“Great location, fantastic staff and superb service”
Location is ideal. Staff was so nice. Restaurant was excellent and the service and staff there were fantastic. Loved the access to platforms. Loved the Marathon Zone and services for runners.
Gabriel Ionut
family_with_children
October 24, 2024
Location
Yaki
family_with_children
October 16, 2024
“Good hotel with good location.”
Room size, good atmosphere and clean 👌
Grace
family_with_children
October 16, 2024
“Super comfy stay in great location!”
Great location Very comfortable beds Great sized rooms Lots of support for us marathon runners! Thank you
Richard
extended_group
October 11, 2024
tired
Louise
couple
September 15, 2024
“Ok”
Just ok. Location good. Common areas basic and need upgrading . Staff v average
DannyD
family_with_children
August 5, 2024
the view was beautiful, we had the lake in front.
Mohammed
family_with_children
July 9, 2024
“Excellent Hotel in Nice Location”
Location and the Lake View of the Room
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Fitness, Beach, Fitness centre, Spa and wellness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Non-smoking throughout, Air conditioning, Paid WiFi, Pets allowed, Facilities for disabled guests, Heating, Lift, Safety deposit box
Internet
Internet services, WiFi
Parking
Parking, Parking garage, Accessible parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Digital key access
Services
Concierge service, Shared lounge/TV area, Business centre, Meeting/banquet facilities, 24-hour front desk, Valet parking, Express check-in/check-out, Fax/photocopying, Luggage storage, Car hire, Tour desk
Club Double Room with Two Double Beds - Executive Lounge Access
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Club King Room - Executive Lounge Access
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Corner Room with Two Double Beds
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Deluxe Double Room with Two Double Beds
The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
Deluxe Double Room with Two Double Beds with City View
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Deluxe King Room
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Deluxe King Room with City View
The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Double Room with Transfer Shower – Mobility and Hearing Accessible
The double room provides a tiled floor, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
Grand Deluxe Double Room with Two Double Beds - Partial Lake View
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Grand Deluxe King Room - Partial Lake View
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Spacious Double Room with Two Double Beds - Hearing Accessible
The double room offers a tiled floor, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Spacious King Room - Hearing Accessible
The double room offers a tiled floor, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Spacious King Room - Hearing Accessible
The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
Studio Suite
The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Traditional Double Room - Mobility Accessible with Roll-In Shower
The unit offers 2 beds.
Traditional Double Room - Mobility/Hearing Accessible with Roll-In Shower
The unit has 2 beds.
Traditional Double Room with Two Double Beds
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
The double room features a tiled floor, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Traditional Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible
The double room provides a tiled floor, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.
Traditional Double Room with Two Double Beds and Roll-In Shower - Mobility and Hearing Accessible
The double room provides a tiled floor, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Traditional King Room
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional King Room - Hearing Accessible
The double room includes a private bathroom fitted with a bath or a shower, a hairdryer and slippers. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Traditional King Room with Adapted Tub - Mobility Accessible
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Traditional King Room with Adapted Tub - Mobility and Hearing Accessible
The unit offers 1 bed.
Traditional King Room with Roll-in Shower - Mobility Accessible
The double room includes a private bathroom equipped with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional King Room with Roll-In Shower - Mobility Accessible
The double room provides a tiled floor, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional King Room with Roll-In Shower - Mobility Accessible
The unit has 1 bed.
1 Bedroom Executive Suite, 1 King
This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath or a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Studio King Suite
This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
The studio offers a tiled floor, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious air-conditioned studio features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Hotel Policies
Price Watch
Email me price updates for Hotel The Westin Michigan Avenue Chicago
Each day we'll check prices and send you an email for your selected dates at The Westin Michigan Avenue Chicago.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.