The Step Chiang Mai
7/1 Prapokklao Rd. Soi 7, T. Phra Singh, A. Mueng, Chiang Mail
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Why people book this hotel
“The hosts are superfriendly and are willing to help you with anything you need”
“The staff were very informative and very helpful for everything we needed or may…”
“Loved the location, the helpful staff and the comfortable private room”
“The location is superb”
“Location was down an alley which meant it was nice and quiet”
“Comfortable beds, free water and coffee/tea”
“Very clean&quiet”
“Staff super kind and helpful, room very clean and tidy”
“Communication with the host was seamless—they provided lots of great local tips,…”
Overview
Conveniently situated in the centre of Chiang Mai, The Step Chiang Mai provides free WiFi throughout the property, a shared lounge and free private parking for guests who drive. The property is close to several well-known attractions, less than 1 km from Tha Pae Gate, a 16-minute walk from Chang Puak Gate and 1.5 km from Chang Puak Market. The property is non-smoking and is located 300 metres from Chedi Luang Temple. Complete with a private bathroom equipped with a bidet and free toiletries, guest rooms at the inn have a flat-screen TV and air conditioning, and certain rooms include a balcony. At The Step Chiang Mai each room comes with bed linen and towels. Popular points of interest near the accommodation include Chiang Mai Gate, Three Kings Monument and Wat Phra Singh. The nearest airport is Chiang Mai International Airport, 4 km from The Step Chiang Mai.
Traveller reviews
Suporn
extended_group
March 15, 2026
“Will stay again”
Very nice
Alex
solo_traveller
March 5, 2026
“A cozy, comfortable bed for a good price in the heart of the old city :)”
Loved the location, the helpful staff and the comfortable private room!
Isabelle
couple
February 5, 2026
“Superb location and hosts, but the bed could be a little more comfy :)”
The location is superb! The hosts are superfriendly and are willing to help you with anything you need. They even give you tips on where to go or where to eat or drink something.
Darrin
couple
January 20, 2026
“Great location, helpful staff!”
Location was perfect! Right in the middle of everything! The staff were very informative and very helpful for everything we needed or may have wanted. Easy check in and check out.
Claudia Diana
couple
January 9, 2026
“Clean and quiet place♡ better than hotels.”
Very clean&quiet
Marco
solo_traveller
January 6, 2026
“Amazing 🤩”
Everything!!! Perfect location just close to the best cultural spots in the old town. Close to shops and restaurants. Staff super kind and helpful, room very clean and tidy. Best choice accommodation in Chiang Mai
Liam
couple
January 3, 2026
“Modern, clean, great place, would stay again!”
Lovely property, very secure with the key card which I like. Check in was easy and so was check out. The staff were lovely and the place was very clean and modern! Also probably the best shower I had all trip! Location was down an alley which meant it was nice and quiet
Desiree
couple
December 30, 2025
“Clean, cozy and in a good location”
The hotel is very cozy and in a prime location of the Chiang Mai old town. Comfortable beds, free water and coffee/tea. The host is very friendly and kind and will give you plenty of tips for a good time in Chiang Mai. I will definitely come back!
Felix
couple
December 26, 2025
“Great location, friendly and supportive staff, clean and quite.”
Very nice building in good location. Staff was exceptional friendly and helpful. We received multiple recommendations where to eat and all kinds of questions were answered almost immediately over WhatsApp. Great service. Everything was spotless and quite.
Paul
couple
December 19, 2025
“Exceptional”
Nicely modern designed and arranged property in a great location in the old town. Easy access to everything via walking. The host was super responsive and very proactive with local advice.
Paulina
solo_traveller
December 17, 2025
Great location in the old city, the room was very clean, and well equpied with cosmetics etc. The host is extremaly kind and helpful, gave me a lot of tips and recomenadations regarding restaurants, nightmarkets and sightseeing
Richard
extended_group
December 13, 2025
Helped us with booking activities and they were very friendly
patrick
couple
December 12, 2025
Modern,functional.
ALEXANDER
solo_traveller
December 10, 2025
Very comfortable place, friendly staff
Marina
solo_traveller
December 2, 2025
Perfect location right in the old city but quiet, staff super helpful, with check in and gave me lots of tips everyday, help to organize tours and food suggestions, extremely kind!! Stay there;)
Chloe
couple
November 5, 2025
whole property has very cool decor, the staff were absolutely lovely and overly helpful!
Carmem Regina
couple
January 7, 2025
The location is good The staff is very friendly
Tomi
solo_traveller
December 31, 2024
“Highly recommend”
Comfy and clean
Kayla
solo_traveller
December 30, 2024
“Clean quiet and cozy”
The staff was so friendly and went out of their way to make my stay comfortable and easy. They even held onto clothes I had left in my room after check out and coordinated where I could retrieve it later. Walking distance to everything but hidden from the noise of the city
Lee
solo_traveller
December 28, 2024
The location is perfect, and the place is spotlessly clean. Communication with the host was seamless—they provided lots of great local tips, including amazing restaurant recommendations, breakfast spots, and must-visit night markets. Highly recommended!
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays
Food & Drink
Breakfast options, Snack bar
General
Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms, WiFi available in all areas, Bicycle parking
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Free parking, Street parking, Accessible parking, Parking on site, Private parking
Safety & security
Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shuttle service, Tour desk, Luggage storage, Ironing service, Laundry, Dry cleaning, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping
Family Suite with Balcony
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed and 1 futon.
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Standard Twin Room
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room provides air conditioning, a minibar, a tiled floor, a flat-screen TV with cable channels, as well as garden views. The unit offers 2 beds.
Suite with Garden View
This suite features a pantry area and a dining table, air conditioning and cable TV.
Hotel Policies
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