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The Step Chiang Mai

Inn

7/1 Prapokklao Rd. Soi 7, T. Phra Singh, A. Mueng, Chiang Mail

hotel
hotel

Why people book this hotel

Friendly staff
16 mentions

The hosts are superfriendly and are willing to help you with anything you need

The staff were very informative and very helpful for everything we needed or may…

Great location
13 mentions

Loved the location, the helpful staff and the comfortable private room

The location is superb

Comfortable rooms
9 mentions

Location was down an alley which meant it was nice and quiet

Comfortable beds, free water and coffee/tea

Clean rooms
7 mentions

Very clean&quiet

Staff super kind and helpful, room very clean and tidy

Breakfast available
1 mentions

Communication with the host was seamless—they provided lots of great local tips,…

Overview

Conveniently situated in the centre of Chiang Mai, The Step Chiang Mai provides free WiFi throughout the property, a shared lounge and free private parking for guests who drive. The property is close to several well-known attractions, less than 1 km from Tha Pae Gate, a 16-minute walk from Chang Puak Gate and 1.5 km from Chang Puak Market. The property is non-smoking and is located 300 metres from Chedi Luang Temple. Complete with a private bathroom equipped with a bidet and free toiletries, guest rooms at the inn have a flat-screen TV and air conditioning, and certain rooms include a balcony. At The Step Chiang Mai each room comes with bed linen and towels. Popular points of interest near the accommodation include Chiang Mai Gate, Three Kings Monument and Wat Phra Singh. The nearest airport is Chiang Mai International Airport, 4 km from The Step Chiang Mai.

Traveller reviews

S

Suporn

extended_group

March 15, 2026

10

Will stay again

Very nice

A

Alex

solo_traveller

March 5, 2026

9

A cozy, comfortable bed for a good price in the heart of the old city :)

Loved the location, the helpful staff and the comfortable private room!

I

Isabelle

couple

February 5, 2026

7

Superb location and hosts, but the bed could be a little more comfy :)

The location is superb! The hosts are superfriendly and are willing to help you with anything you need. They even give you tips on where to go or where to eat or drink something.

D

Darrin

couple

January 20, 2026

8

Great location, helpful staff!

Location was perfect! Right in the middle of everything! The staff were very informative and very helpful for everything we needed or may have wanted. Easy check in and check out.

C

Claudia Diana

couple

January 9, 2026

10

Clean and quiet place♡ better than hotels.

Very clean&quiet

M

Marco

solo_traveller

January 6, 2026

10

Amazing 🤩

Everything!!! Perfect location just close to the best cultural spots in the old town. Close to shops and restaurants. Staff super kind and helpful, room very clean and tidy. Best choice accommodation in Chiang Mai

L

Liam

couple

January 3, 2026

10

Modern, clean, great place, would stay again!

Lovely property, very secure with the key card which I like. Check in was easy and so was check out. The staff were lovely and the place was very clean and modern! Also probably the best shower I had all trip! Location was down an alley which meant it was nice and quiet

D

Desiree

couple

December 30, 2025

10

Clean, cozy and in a good location

The hotel is very cozy and in a prime location of the Chiang Mai old town. Comfortable beds, free water and coffee/tea. The host is very friendly and kind and will give you plenty of tips for a good time in Chiang Mai. I will definitely come back!

F

Felix

couple

December 26, 2025

10

Great location, friendly and supportive staff, clean and quite.

Very nice building in good location. Staff was exceptional friendly and helpful. We received multiple recommendations where to eat and all kinds of questions were answered almost immediately over WhatsApp. Great service. Everything was spotless and quite.

P

Paul

couple

December 19, 2025

10

Exceptional

Nicely modern designed and arranged property in a great location in the old town. Easy access to everything via walking. The host was super responsive and very proactive with local advice.

P

Paulina

solo_traveller

December 17, 2025

9

Great location in the old city, the room was very clean, and well equpied with cosmetics etc. The host is extremaly kind and helpful, gave me a lot of tips and recomenadations regarding restaurants, nightmarkets and sightseeing

R

Richard

extended_group

December 13, 2025

10

Helped us with booking activities and they were very friendly

P

patrick

couple

December 12, 2025

8

Modern,functional.

A

ALEXANDER

solo_traveller

December 10, 2025

10

Very comfortable place, friendly staff

M

Marina

solo_traveller

December 2, 2025

10

Perfect location right in the old city but quiet, staff super helpful, with check in and gave me lots of tips everyday, help to organize tours and food suggestions, extremely kind!! Stay there;)

C

Chloe

couple

November 5, 2025

8

whole property has very cool decor, the staff were absolutely lovely and overly helpful!

C

Carmem Regina

couple

January 7, 2025

10

The location is good The staff is very friendly

T

Tomi

solo_traveller

December 31, 2024

10

Highly recommend

Comfy and clean

K

Kayla

solo_traveller

December 30, 2024

10

Clean quiet and cozy

The staff was so friendly and went out of their way to make my stay comfortable and easy. They even held onto clothes I had left in my room after check out and coordinated where I could retrieve it later. Walking distance to everything but hidden from the noise of the city

L

Lee

solo_traveller

December 28, 2024

10

The location is perfect, and the place is spotlessly clean. Communication with the host was seamless—they provided lots of great local tips, including amazing restaurant recommendations, breakfast spots, and must-visit night markets. Highly recommended!

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Snack bar

General

Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms, WiFi available in all areas, Bicycle parking

Internet

Internet services, WiFi, Free WiFi

Parking

Parking, Free parking, Street parking, Accessible parking, Parking on site, Private parking

Safety & security

Key card access, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available

Services

Shuttle service, Tour desk, Luggage storage, Ironing service, Laundry, Dry cleaning, Shuttle service (additional charge), Shared lounge/TV area, Daily housekeeping

Family Suite with Balcony

This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed and 1 futon.

Max 3 guests 35 1 bedroom 1 bathroom
Deluxe Double Room

Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

Max 2 guests 15 1 bedroom 1 bathroom
Standard Twin Room

Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room provides air conditioning, a minibar, a tiled floor, a flat-screen TV with cable channels, as well as garden views. The unit offers 2 beds.

Max 2 guests 15 1 bedroom 1 bathroom
Suite with Garden View

This suite features a pantry area and a dining table, air conditioning and cable TV.

Max 4 guests 40 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 20:30
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Managed by a private host
Last updated: Apr 11, 2024, 10:22 PM

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The Step Chiang Mai - 0 Star Hotel in Chiang Mai