“Fixed format, process trumped service”

Nice rooms

“Simple, friendly, very clean, quiet location”

Staff are lovely, room was very clean. Massage therapists are really excellent, they sorted out a long term problem I had with my forearms. Really close to Dang Muay Thai gym which is also excellent.

“good location, friendly staff, good price !”

all good !

“The perfect place to stay for a wonderful trip to Chiang Mai.”

The location, the beauty of the hotel, the friendliness of the staff, the lovely pool, the great fitness room, the excellent breakfast. In fact, everything…

“The staff, facilities were all excellent. If there was a small problem it was sorted immediately. The location was very”

Old charm feel but with everything as you’d expect on a higher end hotel

“Overall great experience. We all felt super-comfortable here”

Really lovely grounds conveniently located to everything. They had a free transport service anywhere in the old town. Very lovely staff.

I never thought I could feel taken care of that well, in this amazingly quiet and peaceful abode in the middle of Nimman. Room was flawless and had everything I wanted from a hotel room and more. Food delivery worked flawlessly despite it being a 5 star hotel. I came to heal a broken heart and for simply a hotel, this place held me well.

“Could be my favourite ever hotel experience”

Lovely boutique feel hotel. Staff provided the best service I have ever experienced, repeatedly going above and beyond our expectations. Plus just generally lovely and friendly! Also a shout out for the amazing food.

“4 Night Stay”

Quaint boutique hotel on a quiet road just inside the old town, so very convenient location. Reception staff spoke excellent English and were always very helpful. Room was quite spacious with excellent storage space. Comfortable bed and daily supply of water. Small pool, but well maintained - beds got sun in the morning. Nice to cool off in the afternoon after a morning's exploring. Good choice of breakfast options.

“Fantastic place to relax and unwind”

Quiet , polite staff, room amenities were excellent with everything complimentary. Food choices were excellent. Great place

“Thoroughly enjoyed our time in Chiang Mai.”

Great value for money. Good selection at breakfast and good coffee. Staff were excellent and extremely helpful. Food at lunchtime was very good, plenty of choice, well cooked and nicely presented

“Excellent hotel, big rooms and very comfortable bed”

Bed was super comfortable - it was probably my best sleep in whole Thailand here, you can even open the window for night since temperature in Chiang Mai is very mild at night and the surrounding is quiet. Hotel is located close to everything but yet in a quiet and cozy area. Personnel was very friendly, they even get a surprise cake for my girlfriend's birthday without asking them! Fantastic attention to details such as birthday.

Faultless

The staff were EXCELLENT! The shower was great. The room was clean. Housekeeping great.

“Disappointing. I booked this hotel to get some peace and quite. Instead I was awakened at 4 am when the people above che”

Comfortable bed and spotlessly clean, and very helpful and accommodating staff.

“Really great stay at The Chiang Main Old Town. Huge well appointed rooms (with integrated hi-fi system that connects to”

Incredibly spacious, well appointed room. Staff super helpful and lovely front garden area for sundowners.

“Very nice. Fabulous staff”

Location good. Clean Good breakfast

Beautiful spacious room in the suite. Appreciated the mini bar and the flexibility with check in and out also enjoyed the commentary afternoon tea.

Very polite and attentive staff, excellent breakfast, many tasty options for dinner at the Vorra restaurant. Lovely swimming pool.

“It feels like home away from home.”