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Fiesta Inn Chetumal

Hotel

Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro

15 nights, 2 adults

USD$2,550

Includes taxes and charges

15 nights, 2 adults

USD$2,550

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

staff were friendly and professional

The staff was amazing and very accommodating

Great location
8 mentions

Great pool, very friendly and helpful staff, free shuttle to the airport, good p…

10 minutes flat walk to the ferry to Belize

Comfortable rooms
8 mentions

The beds are very comfortable

Everything and the amenities the room has

Clean rooms
5 mentions

It felt like a Mexican Holiday Inn - not fancy but very clean, comfortable bed, …

Room was clean and comfortable

Pool
5 mentions

The pool and view from up top was great as well

View from pool was lovely

Good value
2 mentions

Very helpful staff who looked after our bags when we arrived early to check in a…

Overview

Fiesta Inn in the coastal city of Chetumal is only 800 metres from the bay and offers an on-site fitness centre. It offers an outdoor swimming pool and Wi-Fi. Each air-conditioned room at this hotel features modern décor, a flat-screen TV with cable channels, a desk and a seating area. They also feature a telephone and gorgeous wooden floors. The hotel also offers meeting and banquets facilities. The hotel features a sky bar and an on-site restaurant serving traditional Mexican food. Guests can find other dining options, including a pizza restaurant, within 300 metres of Fiesta Inn Chetumal. The Museum of Mayan Culture is 1.5 km from the hotel, and there is a small zoo located within a 10-minute drive. Chetumal’s International Airport is 3.1 km from the property. Emotional Support Dog, Conditions: ●Additional cost per night: $800.00 MXN plus taxes, per room. The rate includes accommodation for the emotional support pet and special cleaning. ●Only 1 small or medium-sized emotional support pet weighing up to 20 kg/44 lb is allowed. ●The guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date. ●The emotional support pet must always wear a harness, vest or leash, and remain in permitted areas: the room, walking areas, and areas designated by the hotel. ●The emotional support dog is not allowed in restricted areas. ●The guest will be responsible for the behavior of their emotional support pet and agrees to pay for any damages or harm caused to another guest, employee or customer in their personal space or to the hotel's facilities and/or furniture.

Traveller reviews

E

Eva

couple

May 19, 2026

10

Very good

Great pool, very friendly and helpful staff, free shuttle to the airport, good price.

J

Jacqueline

extended_group

March 19, 2026

8

Clean, convenient, quiet hotel near Marine Port to take water taxi to San Pedro, Belize.

Very, very expensive breakfast. $44 for two adults.,

J

Jacqueline

family_with_children

March 19, 2026

8

Very, very expensive breakfast. $45 US for two adults.

J

Janet

couple

March 13, 2026

8

Pool could have had a few more lie-down sunbeds. There were only 2! We sat on chairs or laid our towels out on the floor.

K

Karen

solo_traveller

March 11, 2026

9

Solid choice for short stay

This place was so much better than I expected from the reviews. It felt like a Mexican Holiday Inn - not fancy but very clean, comfortable bed, and English speaking reception staff. 10 minutes flat walk to the ferry to Belize. Restaurant food and service also good.

C

Christopher

couple

February 24, 2026

9

an overnight stay between Tulum and catching the Belize ferry and very confortable

staff were friendly and professional. Excellent breakfast and roof top bar and pool

M

Michelle

couple

February 23, 2026

7

The stay was great over all!

The staff was amazing and very accommodating! The pool and view from up top was great as well!

K

Katherine

solo_traveller

February 21, 2026

3

Disgusting attitude of staff, comfy beds and location but that’s about it

To be clear, I gave the property the opportunity to respond to my feedback before writing this review as I always like to be fair when providing feedback. As they haven’t resolved this I am unfortunately leaving this review as I felt it was important for other customers to be informed. The hotel is in a good location for accessing the ferry terminal. The beds are very comfortable. That is probably about it in terms of positives.

D

Dryane

solo_traveller

February 16, 2026

10

Excellent getaway, great service

Everything and the amenities the room has

T

Thelma

solo_traveller

February 10, 2026

5

The staff was helpful, friendly and welcoming.

C

claudia

extended_group

January 27, 2026

4

Bad

Food very good

L

Leigh

couple

January 18, 2026

8

Great 1 night stopover.

Unexpectedly stayed here due to booking the wrong ferry but everything was fab. Watched a lovely sunset from the roof. Room was clean and comfortable. Walking distance to shops and marina.

A

Aldeir

family_with_children

December 30, 2025

8

Good

Location

C

Claudia Roberts

family_with_children

December 3, 2025

10

Very comfortable stay

Very helpful staff who looked after our bags when we arrived early to check in and instantly arranged for a very good value taxi the next morning to take us to the Ado station. Hotel was good value for money, clean and the bed was extremely comfortable! I used the gym which has running machines and weights. You can easily walk to the pier and the main streets of Chetumal. View from pool was lovely.

C

clea

family_with_children

October 28, 2025

7

Don't take this hotel for the free airport shuttle

The bedrooms are similar to what you can expect from the Fiesta Inn brand It was okay for one night. We could walk around Chetumal from the hotel, the city does not seem to have a lot of attractions and a lot of buildings seem abandoned but we still felt relatively safe walking around after sunset (except for dogs, but still we managed) I think the pool is very nice at sunset even if we did not stay long cause we wanted to visit the city

L

Lissette

couple

September 10, 2025

8

Our stay was great. We had delicious drinks at the bar.

In the middle of town close to everything I needed.

R

Renee

extended_group

September 9, 2025

8

A great place to stay near the water taxi terminal

Fiesta Inn looks like a good brand in Mexico. I saw one of the hotels in Playa del Carmen as well. It was highly recommended by a colleague who travels a lot to Chetumal. I felt safe there. The facility and room were clean and modern. The staff was so helpful. We were given a ride to the Port Authority in Chetumal to catch the water taxi to Belize.

G

Gian

family_with_children

September 1, 2025

9

Awesome and very comfortable

The overall experience is good on a whole. The staff is very friendly and reliable and the rooms are superb

S

Sherrie

family_with_children

August 5, 2025

9

My stay was ok I enjoyed

I love the location and the friendly staff

N

Naudia

family_with_children

August 4, 2025

8

It was ok

It was clean and located close to everything

Facilities

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor pool (all year), Outdoor pool, Terrace

Parking

Parking, Free parking, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Services

Tour desk, Airport shuttle (free), Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service

Superior Double Room with Two Double Beds

This spacious air-conditioned room features free WiFi, a work desk and a private bathroom with a shower. It also comes with a coffee maker and free toiletries.

Max 4 guests 34 1 bedroom 1 bathroom
Superior King Room

This spacious air-conditioned room features free WiFi, a work desk and a private bathroom with a shower. It also comes with a coffee maker and free toiletries.

Max 4 guests 34 1 bedroom 1 bathroom
Junior Suite 1 King

The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a coffee machine, a safe deposit box and a carpeted floor. The unit has 1 bed.

Max 4 guests 68 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print• 25 percent off on food and beverage. Discount does not apply for breakfast. • Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified. • Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning. • Only one small or medium dog with a maximum weight of 44 lb is allowed, or two dogs with a combined maximum weight of 44 lb. • Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas. • Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas. • Guests will be responsible for their dog's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly. For emotional support dogs, an extra cost also applies according to the conditions mentioned above.
Last updated: Apr 11, 2024, 2:25 PM

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