City Express by Marriott Chetumal
Insurgentes, Km 5.025
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“It's a 15 minute walk to the bus station so quite well located in that sense”
“Location”
“This is a very clean modern hotel with excellent facilities, including a swimmin…”
“Comfortable and clean combined with a pool which we really enjoyed - we were the…”
“The staff were super friendly and helpful”
“Pleasant checkin staff”
“I had a bus in the morning and it was a comfortable walk”
“Clean room”
“Location is good, basic breakfast for funds spent”
“Breakfast was healthy”
“The location was great and the pool was great also”
Overview
Located 8 minutes’ drive from central Chetumal, and 3.3 km from the Chetumal International Airport, this property offers its guests complimentary breakfast and free Wi-Fi access throughout. The functional bedrooms at City Express Chetumal may either be double or king rooms, all feature heating and air conditioning and the bathroom provides toiletries. The on-site restaurant only serves breakfast; guests will be able to find other food options within a 5-minute walk, in Mall Las Americas. The beach promenade is 5 minutes’ drive from City Express, and Bacalar can be reached in a 30-minute drive.
Traveller reviews
Valencia
couple
May 29, 2026
“Very pleasant”
It is close to food and shopping
Simon
solo_traveller
April 20, 2026
“A clean modern and safe hotel. Quite convenient for the bus station.”
This is a very clean modern hotel with excellent facilities, including a swimming pool, adjacent to a big shopping mall. Great if you need to buy stuff or get food supplies. The staff were super friendly and helpful. It's a 15 minute walk to the bus station so quite well located in that sense. I had a bus in the morning and it was a comfortable walk.
Amin
solo_traveller
April 10, 2026
Location
Freddie
couple
April 8, 2026
Location is good, basic breakfast for funds spent. Pleasant checkin staff.
Adrian
couple
April 3, 2026
“A comfortable place for an overnight, but it's not an ideal location even for travel transit.”
Comfortable and clean combined with a pool which we really enjoyed - we were the only ones using it that afternoon. The ready availability of coffee and clean water, plus an ice machine was welcome.
Laurie
family_with_children
April 1, 2026
“Solid option, would book again for the right price”
Location near large shopping centre with plenty of parking. Friendly and helpful front desk staff. Clean room. I booked this hotel to write an online examination and the wifi was perfect, ethernet was also available. AC worked well. Check out was 2pm. Overall a great choice for a great price, would book again
Yesenia
family_with_children
March 11, 2026
Breakfast was healthy. Location was great.
Paul
couple
February 21, 2026
“Comfortable and convenient”
Location
Gerry
solo_traveller
February 3, 2026
“We live 3 hours away and come to town to shop. Always here as the hotel and service is very good.”
location to mall and other business I have to go to. Have stayed here many, many times when in Chetumal
Sherlene
family_with_children
January 30, 2026
“Love the stay”
Comfortable beds. Clean. Free break.
Raheem
family_with_children
January 19, 2026
“Place was nice however I did not get the rooms that I had requested”
I did not get the rooms and bed I booked I got smaller and was told by front desk personnel that there were no other room available
Virginia
family_with_children
January 11, 2026
“My stay at City Express was very good.”
Breakfast was good. Location is perfect.
Yesenia
family_with_children
December 29, 2025
Breakfast and location were great.
Martina
couple
December 15, 2025
“Our stay was a nightmare. We waited 30 minutes to check in despite having booked and paid. The room contained a rusty, b”
It was close to the mall.
Gonzalo Estevan
couple
December 9, 2025
“I will definitely stay here again.”
I like the location. Excellent place to stay if going for shopping.
Trevelee
family_with_children
November 24, 2025
It was Clean And Close to the Mall
Tiana
solo_traveller
November 20, 2025
“Very good”
It was at a very convenient location.
Sherilee
family_with_children
November 11, 2025
“I really enjoy the hotel, it was great and the fact that it was right by the mall was great!! The breakfast was on point”
The location was great and the pool was great also.
Emily
family_with_children
August 27, 2025
“Was excellent”
I like the location. The staff was friendly and helpful, and the bed was so comfy.
Ronnie Reyes
family_with_children
August 25, 2025
“Comfortable and Clean”
It a great location and everyone is helpful.
Facilities
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool
Parking
Parking on site, Private parking, Free parking, Parking
Physical distancing
Mobile app for room service
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
24-hour security, Key access, Key card access, Smoke alarms
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning, Vending machine (drinks), Vending machine (snacks), Fax/photocopying, Luggage storage
Double Room with Two Double Beds
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Superior Queen Room with Sofa Bed
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Hotel Policies
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