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Xcacel Dreams

Hotel

Sak Nicte MZ10 Lote 10

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Why people book this hotel

Friendly staff
12 mentions

From the moment we arrived, we were warmly welcomed by the incredibly kind and a…

Staff is very helpful and nice, also suggesting local free cenotes and public be…

Comfortable rooms
10 mentions

The entire team was always smiling and helpful, making us feel comfortable Ne…

The facility has a good layout, rooms are spacious and all have a view of the po…

Great location
9 mentions

Very nice location, serene, seems like in the middle of the jungle but very clos…

The local town Chemuyil is a short walk or cycle ride

Pool
8 mentions

Such a beautiful setting , an oasis in the middle of the jungle All staff were …

Nice pool

Clean rooms
2 mentions

They offered cleaning on the second and third day, but we didnt feel the need f…

Max the gardener is always busy keeping the place clean, tidy and well maintaine…

Good value
2 mentions

Good value for money

Very pretty hotel, loads of plants everywhere, nice pool, beautiful furniture, g…

Overview

Set in Chemuyil, 19 km from Tulum Archeological Site, Xcacel Dreams offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. With a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features room service, a 24-hour front desk and currency exchange for guests. At the hotel, all rooms have a wardrobe, bed linen and a balcony with pool view. Guests at Xcacel Dreams can enjoy a continental breakfast. Playa del Carmen Maritime Terminal is 46 km from the accommodation, while ADO International Bus Station is 46 km from the property. The nearest airport is Tulum International, 59 km from Xcacel Dreams, and the property offers a paid airport shuttle service.

Traveller reviews

O

Olivier

couple

March 10, 2025

8

The hotel is well-located, making it easy to visit the region’s beauties

Leave the road, take a track for 300m and...you'll be surprised! Our stay at this hotel was absolutely fantastic! From the moment we arrived, we were warmly welcomed by the incredibly kind and attentive host, Pablo. The entire team was always smiling and helpful, making us feel comfortable Nestled in the heart of the jungle, the setting is simply breathtaking—an oasis of tranquility, perfect for relaxation and disconnecting from the hustle and bustle of daily life. The sounds of nature, the lush surroundings, and the serene atmosphere created the ideal escape. The food was another highlight! The breakfast was excellent, with fresh and delicious options to start the day right. The meals served throughout our stay were just divine—flavorful, well-prepared, and truly a delight for the taste buds. If you’re looking for a peaceful getaway surrounded by nature, with warm hospitality and amazing food, this is the perfect place.

E

Eva

family_with_children

February 12, 2025

9

Recommended: great location, nature, chill vibe. lovely property!

Very nice location, serene, seems like in the middle of the jungle but very close to the highway and Chemuyil town where you can buy basic necessities and get food in local restaurants. The facility has a good layout, rooms are spacious and all have a view of the pool area which is very scenic with lush plants growing everywhere. Breakfast was enourmous, different everyday, special pancakes for the child also! Staff is very helpful and nice, also suggesting local free cenotes and public beaches. They offered cleaning on the second and third day, but we didnt feel the need for it. Rooftop is great for sunrise, hearing to all the birds waking up and starting their day. Pool is refreshing, well located, perfect size, there are sunbeds as well as place in the shade during the hottest part of the day.

B

BP67

couple

January 19, 2025

10

An oasis in the jungle. one of my favourite ever hotels

Such a beautiful setting , an oasis in the middle of the jungle All staff were amazing, special mention to Jesus and Roberto who were so friendly, hard working and accommodating Absolutely amazing food thank you Roberto, taking time, love and care to prepare Only 6 rooms and made to feel very special beautiful sunbeds and pool area and a roof top

O

Olliver

solo_traveller

January 11, 2025

9

very cool place with very cool staff

modern and stylish. Nice pool. Delightful staff who love Bossa nova!

S

Simon

couple

October 20, 2024

10

In a single word 'Bliss', waking up to the sounds of the jungle. My wife and I stayed at Excacel Dream for two weeks and we can't praise it enough. Set away from the road in a jungle setting the hotel provides a quiet haven from the busy coastal strip. With just six rooms this is a very personal experience. Pablo the manager is very kind and accomodation.  Max the gardener is always busy keeping the place clean, tidy and well maintained. We loved our time there and were sad to leave. The local town Chemuyil is a short walk or cycle ride. There are a couple of small cenote, the cave one was our favorite.  Chemuyil has a couple of restaurants that we used, but our favorite was La Buena Vida in Akumal just a 15 car journey away. The road into the hotel is rather bumpy but nothing to worry about, just take it slowly.

G

gavirialeo

couple

September 21, 2024

10

Everythung was amazing!

S

Some Arne Arne Arne

solo_traveller

June 16, 2024

8

Amazing location and exceptional friendly hosts.

M

Mervan

couple

May 7, 2024

10

Amazing price/quality. Unique stay

Really friendly host who gave is an upgrade and was very helpful

M

Miranda

extended_group

April 15, 2024

10

Cute small hotel with hard working staff

The staff were very nice and accommodating. They gave us good tips for around town.

W

Wai Chi

family_with_children

April 15, 2024

10

Slice of quiet paradise

Small hotel with 6 rooms, so there was plenty of space by the pool to relax.The pool space was perfect, I loved it so much. It was very calming and lovely place to spend the night, chatting away. There are restaurants and shops nearby (by car) to pick up snacks and water. You will require a car/ motorbike to get there.

D

Daga

family_with_children

April 14, 2024

10

Pablo and staff very attentive, they’re are always happy to help . Our daughter was very ill and they even stayed longe

Booking.com

S

Szabina

couple

March 26, 2024

9

I can totally recommend

The view and the room was perfect, Pablo the receptionist was really helpful.

P

Philipp

family_with_children

March 23, 2024

10

Fantastic location in the jungle, quiet and calm. Great to hang out and relax or explore nearby cenotes.

S

Sebastian

couple

March 20, 2024

8

Nice jungle setting, good value for money

Modern hotel with a jungle style setting. Good value for money.

E

Emmanuelle

extended_group

March 14, 2024

9

I loved it and wish I could have stayed a few more nights

Very pretty hotel, loads of plants everywhere, nice pool, beautiful furniture, great vibe and very helpful staff, very decent price. I can definitely recommend it!

J

JAN KOCALKA

couple

March 12, 2024

10

Location was great, in the middle of Jungle ❤️

J

Jacek

extended_group

February 27, 2024

9

Great, secluded location within a jungle, close to Akumal and Tulum, cenotes, nice rooms, great views from the roof terrace, nice atmosphere, bar at the pool, tasty food and drinks. The most satisfying element of the stay was its host - Pablo - funny, friendly and carrying - the best host during our 2-week stay in Mexico ;)

C

Carl

couple

February 5, 2024

9

Lovely, comfortable and relaxing.

Very nice small property. Large comfortable rooms, comfortable bed. We really liked the deck and its bean bags overlooking the pool. Quiet. The staff was great. Just a few min drive from beaches. Restaurants near by.

C

Christopher

couple

January 19, 2024

8

Beautiful property

P

Paolo

family_with_children

January 13, 2024

10

Beautiful and relaxing pearl surrounded by the jungle!

The location is surrounded by the jungle. The overall place Is beautiful and super cozy. There is also a small bar/restaurant next to the beautiful swimming pool. There is also a rooftop were you can lay and relax watching the stars. The room, bath and private balcony are very big, and the mattress comfortable! A car Is suggested but not mandatory, since there is a moto taxi that could bring you there from the town of Chemuyl. Paolo, which manages the structure is extremely helpful and can suggest nice place to visit off the beaten tracks, such as hidden cenotes in the nearby

Facilities

Accessibility

Wheelchair accessible

Activities

Open-air bath, Public Bath, Private beach area, Water park, Golf course (within 3 km), Spa and wellness centre, Massage, Windsurfing, Diving, Horse riding, Snorkelling, Beauty Services, Make up services, Manicure, Pedicure, Hair cut, Hair styling, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Yoga classes, Personal trainer, Pub crawls, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Live music/performance, Beach

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture, Picnic area

Parking

Accessible parking, Free parking, Parking on site, Private parking, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool, Pool/beach towels, Shallow end, Swimming pool toys, Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Daily housekeeping, Grocery deliveries, Trouser press, Airport shuttle (additional charge), Concierge service, Private check-in/check-out, Shuttle service (additional charge), Ironing service, Barber/beauty shop, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Express check-in/check-out, Valet parking, Currency exchange, Luggage storage, Packed lunches, Car hire, Tour desk, Fax/photocopying

Transport

Airport pick up, Airport drop off

King Suite with Balcony

The pool with a view is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The unit has a dining area, garden views, a terrace and chocolate is available for guests. The unit has 2 beds.

Max 4 guests 28 1 bedroom 1 bathroom
King Suite with Balcony

This suite features a pool with a view. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The unit has a seating area, garden views, a terrace and chocolate is offered for guests. The unit has 1 bed.

Max 3 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 07:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:34 PM

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Xcacel Dreams - 5 Star Hotel in Chemuyil