Ave Balché Mz 8 Lote 12 Chemuyil, Q Roo
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“Esther was very helpful and looked after us so well”
“Great and lovely service”
“Super quiet and relaxed spot , with a lovely courtyard and swimming pool”
“Beautiful rooms”
“The property is stunning and impeccably maintained, with beautiful rooms, warm s…”
“small complex of hair 6 rooms with a nice pool”
“The breakfast was simple and nice”
“The breakfast was delicious and always more than enough”
“It’s hidden in the jungle, stunning villas and really central to so many locatio…”
“Very tasty breakfast was served in the area near a pool”
“The room was very clean and comfortable with two beds”
“The staff made us feel so cared for: especially Alex from Argentina who has exce…”
Situated in Chemuyil, 19 km from Tulum Archeological Site, Magic Xcacel Tulum features accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. The property is set 46 km from Playa del Carmen Maritime Terminal, 46 km from ADO International Bus Station and 5.2 km from Xel Ha. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, rooms have a wardrobe, bed linen and a balcony with a garden view. With a private bathroom fitted with a shower and free toiletries, rooms at Magic Xcacel Tulum also boast pool view. The rooms have a safety deposit box. The accommodation offers an à la carte or continental breakfast. At Magic Xcacel Tulum you will find a restaurant serving Italian, Mediterranean and Mexican cuisine. A vegetarian option can also be requested. The area is popular for cycling, and bike hire is available at this 4-star hotel. Cenote Dos Ojos is 11 km from the hotel, while Bus station Tulum Ruins is 19 km from the property. The nearest airport is Cozumel International Airport, 60 km from Magic Xcacel Tulum.
Anja
family_with_children
April 13, 2026
“We didn’t have a pleasant stay. If the pool had been clean and the furniture in the room was up to date, maybe the overa”
The breakfast was simple and nice.
Tom
family_with_children
April 11, 2026
“Chic jungle cabin stay with lots of tranquility”
Super quiet and relaxed spot , with a lovely courtyard and swimming pool. Esther was very helpful and looked after us so well!
Britta
solo_traveller
March 28, 2026
“Wonderful staff and place, just a few things missing.”
Great and lovely service. Beautiful rooms. The peace and quiet was amazing - being right in the middle of nature.
Lydia
couple
January 26, 2026
“An adventure into the jungle but greeted by friends who make you feel at home.”
We loved this property. It’s hidden in the jungle, stunning villas and really central to so many locations. Best thing about the property though were the team! We were welcomed by Filipa late at night; an incredibly warm and friendly welcome - she even accommodated our need for a cold beer despite no drinks being available. The recommendation of Alex as a tour guide for Akumal was the highlight of the stay - ask for him if you stay here! Such a great guy!
Imanol
couple
January 19, 2026
“Peaceful”
We didn’t stay long but it was very calm and quite, just we were looking for.
Julia
family_with_children
January 16, 2026
A beautiful place in the jungle with luxurious-feeling huts. Esther, the host, is lovely and very helpful. It could be a serene and relaxing place if it were adults only.
Michela
couple
January 8, 2026
“Peaceful retreat in Chemuyil”
Staff was very welcoming and helpful. We even got rides into town to get food. Rooms are beautiful, it’s very peaceful. You can have a more authentic experience in Chemuyil than in Playa or Tulum. We used public transport to move around and the hotel arranged bikes for us one day. It’s not that hard to find as some reviews stated.
Olivier
solo_traveller
December 10, 2025
Quiet, cosy
Merlin
extended_group
January 19, 2025
“Fantastic Stay – Relaxing, Welcoming, and Perfectly Maintained!”
This accommodation was absolutely fantastic! From the very beginning, Esther warmly welcomed us, provided all the information we needed, and proactively took care of everything. The property is stunning and impeccably maintained, with beautiful rooms, warm shower water, a pool, hammocks, bean bags, and more. The breakfast was delicious and always more than enough. We highly recommend having a car, as it makes exploring the surrounding area much easier. Overall, this is a fantastic place to stay, and we would recommend it to anyone. We’d love to come back ourselves! It’s the perfect choice for anyone looking to escape the hustle and bustle of Tulum and truly enjoy a relaxing vacation.
Signe
couple
January 7, 2025
Beautiful little jungle hotel - close to cenotes and Tulum. Unlike others we had no trouble finding it (use Google Maps). Very calm and quite with few rooms/bungalows. The rooms are exceptionally nice and has absolutely everything. The service from the host is very personal and nice; she is ready to help you with anything! Breakfast was the best we had in all our stays in Mexico!
Alessandro
couple
August 8, 2024
“People very nice with us”
Good place to have the experience and the quiet of a jungle
Valeriia
family_with_children
March 26, 2024
“We would highly recommend this place for enjoying a natural relaxation and beautiful design in a quiet place. Very frien”
We got a very warm welcome from the staff and given the birthday gifts. it was so lovely and cute, and made us happy. Luckily, we were alone as a family in the area. All the square was for us only, and we were enjoying it. The room was very clean and comfortable with two beds. Very tasty breakfast was served in the area near a pool. The hotel is situated in a forest, thus it was peaceful time. The design is amazing.
Sara
family_with_children
April 29, 2023
“close to nature and very comfortable”
small complex of hair 6 rooms with a nice pool. set in the jungle itIs incredibly peaceful and close to nature with some music from the bar/restaurant area. friendly and helpful staff.
Vanessa
family_with_children
July 25, 2022
“Designed and catered to perfection!”
Lovely accomodation in a jungle setting. Every detail had been thought of, the staff made us feel at home whilst being professional at all times. I couldn't drink milk and they went out just to get me some almond milk, thank you! We have 2 children, 6 and 8 and they loved the pool, just enough to cool off. We had dinner at the hotel on both nights and the chef is to be congratulated not only for presentation but also for the perfect joining of tastes on all the dishes we tried.
Zac
extended_group
June 19, 2022
“Exquisite romantic jungle hideaway with a world class chef & bar man.”
Fantastic boutique hotel hideaway in the jungle. We had such a good time here. Everything was done with style. We spent hours in the pool and on the swings, just enjoying the stylish territory and the weather. The staff made us feel so cared for: especially Alex from Argentina who has excellent English, and makes exceptional cocktails (including non-alcoholic ones), Pablo at reception who took great care of us, the cleaners who always did a fantastic job, and Rojas the Chef who made sure every single meal was worth writing home about. You HAVE to try the shrimp tacos and the burgers. This place is a hidden gem.
Brenda
solo_traveller
February 26, 2022
“Do not keep scrolling, book here.”
So far, the best choice. If you want to spend the best vacation ever with your group, book here. To begin with the service and facilities are terrific, the pool out of this world. The incredible mix of the jungle and modernity makes the stay an spectacular one. Prices are reasonable and completely worth it. Beach and cenotes are close enough to drop a few hours over there. Specially beach, desert and extremely clean. I will recommend this place to anyone also because they are willing to adapt their staff to any kind of client or group. Coming back soon!
Golf course (within 3 km), Hiking, Cycling, Snorkelling, Spa facilities, Bike tours, Themed dinner nights, Tour or class about local culture
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast options, Kid meals, Special diet menus (on request), Restaurant, Breakfast in the room
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
Bicycle parking, WiFi available in all areas, Family rooms, Safety deposit box, Non-smoking rooms, Designated smoking area
WiFi, Internet services, Free WiFi
Outdoor furniture, Picnic area, Garden, Terrace, Outdoor pool, Outdoor pool (all year)
Parking, Free parking, Parking on site, Private parking
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Swimming Pool, Pool/beach towels, Pool bar, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Invoice provided
Carbon monoxide detector, 24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals
Shuttle service, Ironing service, Express check-in/check-out, Currency exchange, Room service, 24-hour front desk, Airport shuttle, Laundry, Dry cleaning, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Luggage storage, Tour desk, Packed lunches, Car hire
Airport pick up, Airport drop off
The pool with a view is the standout feature of this suite. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a private entrance, a wardrobe, as well as a terrace and a patio. The unit offers 1 bed.
This suite features a pool with a view. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a private entrance, a wardrobe, as well as a terrace and a patio. The unit has 2 beds.
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