“Simple Stay in Chaouen – Great Location, Basic Comfort”

Affordable & friendly staff – Basic but clean, with a smile that feels genuine. Prime location – Right next to the Medina, steps away from the Spanish Mosque and sunset spots. Authentic experience – No tourist traps, just raw Chaouen charm. Budget-friendly – Perfect for travelers who prioritize location over luxury.. Great terrace with view

Very helpful staff and nice atmosphere

“Absolutely disaster”

I did not like anything. Here is what happened. I arrived to the hostel earlier than expected (around1pm) hoping I could just drop my heavy backpack even though I knew the check in would be later (agreed between 4-5pm). Unfortunately, the gate outside the front patio was closed. I knocked and shouted but nobody came. I contacted the host via booking but they did not reply for a long time so I decided to leave and come back later at 4pm as agreed. At 4pm the gate was open but the door of the hostel was closed. I rang the bell and someone let me in ?remotely but there was no one in there! no clients no receptionist literally it was like a ghost hostel. I checked on every floor and room. I contacted them again but in view of their poor communication, I decided to leave and find another hostel elsewhere. I reported them to Booking who managed the situation and got me a free cancelation. If I was you, I will NEVER stay here. They were very unprofessional, they let me down twice with my backpack (it could it be raining or super hot they did not care) and to be fair the hostel looked old and not well maintained anyway so find something else within the Medina where you get proper vibe of Chaouen.

Cant stay. They closed and couldnt go inside on the night to sleep (with all my things inside)

“Uncomfortable beds, lights didn't work, uncomfortable plastic chairs at the rooftop, nice employees”

The boys at the hostel, even though they barely spoke English, were very nice and tried to understand my broken French. It was also located very close to the medina. A person cleaned the bathrooms every morning.

“The location was central and the hostel was quiet and peaceful.”

The room was spacious and the view was beautiful. And they did a good in maintaining cleanliness in the hostel.

“Very nice and well worth the money.”

It’s a nice little hostel, situated just outside the old town though still in the centre. The staff are all friendly and welcoming. A pretty good hostel. Recommended.

Staff is friendly and willing to help inspite of our language barrier.

“Great value for the price.”

I don’t understand why this hostel has such low rating. It’s perfectly located 5 mins from main square but also from mountain 🏔️. The guys working there don’t speak much other than Arabic but they are so nice and friendly. And the most important ! You can pay with card!!!!!

Primary the location, it was literally next the old medina and close to all chefchaouen popular sites.

“Not recommend”

The location

Location. Staff good.

“Hostal la joya best hostal in Chefchaouen”

The location of this Hotel is perfect, the staff are super nice and friendly and everything is so clean, it's super safe too. Salamn in the reception can give advices and will take you into places if he's available he is amazing.

Location and street access for motorcycle.

Nothing

The place was clean and orderly.

“blue!”

very friendly owners and a beautiful terrace! Lovely location

“Good location outside medina”

Good location and nice view from the terrace but felt dirty (maybe because it’s old) and didn’t have a good smell straight away when we entered. Staff was nice with straightforward checkin but didn’t add anything to the experience. if you’re simply looking for a place to sleep while you visit the Chefchaouen medina then it’s fine but I wouldn’t spend more time there than I had to.