“Great location, amazing staff”

Great location if you have a car, saves fighting for a space in the old town. 10 minute walk to the old town and 5 minutes to the beach so a great base. Staff were excellent throughout! We had an issue with our aircon in tbe room which the staff done everything they could to fix at 11pm! It couldn’t be fixed so they gave us a free upgrade the next day, amazing service. Pool area was clean and quiet.

“We were very happy overall lovely property”

Lovely staff clean room great location good food ! Very happy Thankyou

The personnel of that hotel was very helpful. Localisation good and bass. The shopping center and harbor within walking distance. On the other hand main street behind balcony with noisy traffic. Good Localisation, helpfull personnel, teasty breakfast.

It was excellent all round

Great hotel, close to the beach, restaurants and the old town. Staff were super helpful and lovely.

“Amazing place w/amazing people”

The hotel is beautiful and the rooms are perfect and aesthetically fantastic. Breakfast was good. Big highlight is Alexandros, if you need guidance for exploring Crete gastronomy and beaches he's your guy.

“Great hotel close to old city”

Great hotel and great facilities

“Pricey for basic accommodation”

Staff very friendly and helpful

“Comfortable”

Great location, staff were lovely. Breakfast was good.

“Great location just a short walk from all you need - shopping, sites and restaurants”

Great rooms, delicious breakfast and the staff were amazing

“Amazing place to stay in Chania”

Everything. I received a free room upgrade on arrival, it was clean, great breakfast choice. A lot of the other reviews mention the location being in a bad area - I did not think so. There are coffee shops, supermarkets all around and it is a 10 minute walk to the old town or the beach, I thought the location was great.

We had a fantastic stay at Akali Hotel and would highly recommend it to anyone visiting the area. The hotel is beautifully maintained, with clean, modern rooms and a peaceful atmosphere that made it easy to relax. The staff were absolutely amazing — incredibly friendly, welcoming, and always helpful with any questions or requests. Their warm hospitality made the experience even more enjoyable and really set the hotel apart. One of the absolute highlights was the breakfast — truly outstanding. The spread was generous and varied, with something to suit every taste. Freshly baked pastries, local cheeses, olives, seasonal fruits, eggs made to order, and rich, aromatic coffee — every item was high quality and delicious. It was the perfect way to start each day and a real standout of the stay. Overall, Akali Hotel exceeded my expectations in every way. I’ll definitely be back!

“We were very happy overall lovely property”

Lovely staff clean room great location good food ! Very happy Thankyou

“Excellent stay, will definitely book again”

Perfect city hotel! Very close to the city center super clean and the staff were amazing. Delicious breakfast too

By far the best part was the lady who worked the front desk at check in. She was there a couple of other days too in the evenings. She was always very pleasant and sweet and offered to help in any way she could. She offered suggestions for restaurants and stores and even made sure my room got fixed after it was messed up when I checked in. She has been one of the best receptionists I've encountered in all my travels in Europe (over a dozen work and business trips). In the room, I liked the extra metal door on the outside balcony that kept both light and sound from getting in. Allowed me to not wake up when the streets were populated with celebrations and fireworks. I loved that the AC worked and was strong. I still had an extra fan, but that made it extremely comfortable for me.

“Very nice hotel”

Good lacation, good breafast, parking for car

Wide range of dishes at breakfast, cleanliness in the room

“Nice but ended bitter due to one unpleasant person at front desk.”

Overall clean, good service, good breakfast and location ok. Parking available.

“Good value for money”

Clean , bright, good breckfast

Hotel in good location. Nice breakfast restaurant. Our bedroom was a little on the small side but very adequate. Our son who also had a superior room had a bigger room. Bathroom well appointed although the shower was a bit narrow. The pool was good and kept spotlessly clean. The staff were friendly and very helpful. I would have no hesitation in recommending it for a stay close to both the beach and the old harbour. Good value.