Ambassadors Residence Boutique Hotel
M.Afentoulief 13 & Akti Tobazi 28
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Why people book this hotel
“Very welcoming reception staff”
“Wonderful staff with special thanks to Theodora who made our trip very special”
“Great location on the harbour Gorgeous views from the room”
“Hotel is central to Chania port”
“Friendly comfortable felt private even though it was right in town”
“They listened to my complain about the layout of the room, noise and the tempera…”
“Breakfast is at the restaurant on other side of Hotel”
“Location breakfast and staff were fantastic”
“The room was clean and tidy, as well as, with beautiful aesthetic”
“Fresh, clean, very helpful staff Beautiful rooms”
“The WiFi worked well, it was centrally located and the breakfast at the cafe att…”
Overview
Located at Chania Venetian Harbour, Ambassadors Residence is a restored 1890’s house. It features elegant and individually decorated accommodation with free WiFi. Chania City Centre is a 5-minute walk away. Fitted with stylish items and stone details, all air-conditioned rooms and suites of Ambassadors have a seating area with a flat-screen, satellite TV and a minibar. Most units come with Cretan Sea and old harbour views, while others with a spa bath and a terrace or a balcony. Bathrobes, slippers and toiletries are included in the private bathroom. A 24-hour front desk and a shared lounge are featured in the property facilities. Spa and wellness therapies, as well as beauty treatments can be arranged upon request and at extra charge. A bakery and a mini market for the basic supplies are a 3-minute walk away. Kum Kapi district, with small beach, several bars and seaside tavernas, is a 10-15 minute walk away and Nea Chora Beach is a 15-minute walk away. Souda Port is at a distance of 9 km and Ioannis Daskalogiannis International Airport is 17 km away.
Traveller reviews
Jennifer
couple
October 23, 2025
“Perfect location for a perfect holiday”
Great location on the harbour Gorgeous views from the room
Debora
couple
September 23, 2025
“Boutique Hotel Central Chania Town”
Very welcoming reception staff. Attentive and always happy to help. Hotel is central to Chania port. Lovely views. Walking distance to all facilities as in chania town and close proximity to nearest beach; walkable 15-20 minutes. Breakfast is at the restaurant on other side of Hotel. Continental options with couple hot English breakfast options. Lovely cretan omelette. There is not a long table with lots of offering as per main stream hotels but there is plenty available to cover all tastes. This boutique hotel is great for a central stay in Chania. Taxi drops you off and can pick you up a couple of minutes walk from hotel as no cars can enter the port.
Lori
family_with_children
August 27, 2025
“Best hotel in Chania!”
Beautiful property with fantastic views. Wonderful staff with special thanks to Theodora who made our trip very special. Theodora is a credit to the hotel. Can’t wait to return.
Mark
couple
May 28, 2025
“Wonderful location and lovely helpful staff.”
We were upgraded to the "Honeymoon Suite", with loads of space, and a lovely big veranda with views over the harbour. The staff were very helpful with recommending restaurants (which turned out to be very good) and with making reservations/booking transport. It would be hard to beat the location of this hotel, overlooking the harbour, with the best restaurants very near by.
Ruth
solo_traveller
May 19, 2025
“Nice hotel”
Friendly comfortable felt private even though it was right in town
Emmanouela
solo_traveller
April 26, 2025
“Pleasant stay”
This is not the first time I am staying at Ambassadors hotel and this is the reason why: Everything was amazing once again, the staff is extremely friendly and helpful. Trying their best to accommodate their guests. The hotel is located at the old port of the town and it is always nice to have a stroll around and be amazed by the beauty of the scenery. The room was clean and tidy, as well as, with beautiful aesthetic. Once again, we would choose Ambassadors hotel for our stay in Chania town.
Andrew
family_with_children
April 19, 2025
“Great location, lovely people but not the Porcelain room .. other rooms were better!!”
Location breakfast and staff were fantastic. Especially the people like Maria and Theodora. They listened to my complain about the layout of the room, noise and the temperature very patiently. And were most helpful.
Ranj2
family_with_children
January 9, 2025
Everything
Jennifer
couple
November 8, 2024
“What a calm and scenic view we had in wood room! We were upgraded to ceramic room!! Fantastic”
The staff are lovely and helpful
Keith
couple
October 17, 2024
“Smelled out by the sewer, but it all ended happily ever after.”
Very nice, friendly and helpful staff. The WiFi worked well, it was centrally located and the breakfast at the cafe attached to the property was very good.
Miri
couple
October 16, 2024
“Amazing stay in the old city”
We love the hotel! This is a return visit, each room is beautifully and uniquely designed, the location is amazing, on the marina, a few steps from the old harbour. The staff was very accommodating. An experience to remember
EMMANOUELA
couple
October 13, 2024
“Perfection”
The room we stayed was amazing. The perfect view facing the old port and the lighthouse. The bed was comfortable and the architecture of the building was exquisite. We felt welcome and Maria at the reception was very helpful and polite. She suggested all the good local restaurants for dining out, cute little cafes and rooftop cocktail bars. We would definitely visit the beautiful town of Chania again and choose to stay at the Ambassador’s Residence Boutique Hotel.
Thekla
couple
October 3, 2024
“This is an incredible place with an ideal location. The rooms are impeccably clean, beautifully maintained, and offer ev”
Wim
couple
September 30, 2024
The staff is excellent
Kevin
couple
September 5, 2024
The morning receptionist was wonderful
Eddie
couple
August 28, 2024
“Excellent”
Great staff, great location, great room. Our room was the roof top suite fantastic views of the harbour and the old town.
Sally
family_with_children
August 7, 2024
“Lovely stay but a little bit pricey”
Fresh, clean, very helpful staff Beautiful rooms
Gur
couple
July 29, 2024
Excellent hotel ,great location excelent service
Dr Shivani
family_with_children
July 24, 2024
“Excellent location and great staff”
The property is in an ideal location and Maria at the reception is exceptionally nice she was very helpful and accommodating. When we came there was some trouble with our shutters in one room and there was no blinds so the light would come in early morning, therefore they gave us many alternative options and we were very pleased in the end.
Annelies
family_with_children
July 21, 2024
“Wonderful staff;stunning location.”
Absolutely wonderful!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Water sport facilities on site, Back massage, Neck massage, Foot massage, Full body massage, Personal trainer, Walking tours, Bike tours, Tour or class about local culture, Cooking class, Fishing, Massage, Billiards, Bicycle rental (additional charge), Hiking, Cycling, Bowling, Diving, Horse riding, Snorkelling
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Breakfast in the room, Special diet menus (on request), Wine/champagne, Fruits
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Allergy-free room, WiFi available in all areas, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking rooms, Air conditioning, Heating, Soundproof rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Terrace, Sun terrace
Parking
Street parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels
Safety & security
Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available
Services
Shuttle service, Trouser press, Airport shuttle (additional charge), Lockers, Daily housekeeping, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Luggage storage, Car hire, Fax/photocopying, Tour desk, Ironing service, Airport shuttle, Room service, 24-hour front desk, Babysitting/child services, Laundry, Dry cleaning
Transport
Airport pick up, Airport drop off
Classic Double Room
Escape the stress of everyday life in the Classic Double Room, a space designed for pure relaxation. Refresh in the spacious walk-in shower and enjoy a sense of rejuvenation and calm, complemented by natural care products that enhance your experience. Ideal for business travellers as well, the Classic Double Room features a spacious and elegant workspace that meets every professional need — seamlessly combining comfort and functionality. Fitted with a spa bath, this elegantly decorated and air-conditioned room offers a flat-screen, satellite TV and a minibar. Located on the upper floor and fitted with cement details, it features partial Cretan Sea and Megalo Arsenali views from its windows. Free WiFi is provided. Please note that this room type cannot accommodate any extra beds or baby cot.
Classic Double Sea View Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.
Deluxe Double Sea View Room
Offering uninterrupted views over Chania Venetian Harbour and Cretan Sea, this elegantly decorated and air-conditioned room features a flat-screen, satellite TV and a minibar. Free WiFi is provided. Please note that this room type cannot accommodate any extra beds or baby cot.
Sea View Suite with Balcony
Located on the first floor, this room has direct view of the sea, the Venetian Harbour and the Fortezza from its balcony. It is fitted with an extra large double bed. Please note that this room type cannot accommodate any extra beds or baby cot.
Deluxe Junior Suite with Balcony &. Sea View
Fitted with wooden features, this elegantly decorated and air-conditioned room opens to a balcony with Cretan Sea and Venetian harbour views. It offers a flat-screen, satellite TV and a minibar. Free WiFi is provided.
Deluxe Junior Suite with Balcony and Old Town View
This elegantly decorated and air-conditioned junior suite opens to a balcony with views of the old palace and Megalo Arsenal. It features a seating area with flat-screen, satellite TV and a minibar. Free WiFi is provided. Please note that this room type is especially designed for guests with mobility issues.
Deluxe Junior Suite with Sea View
This suite features 9 big windows offering panoramic Cretan Sea and Chania Venetian Harbour views. A satellite, flat-screen TV, a minibar and free WiFi are included. Please note that this room type cannot accommodate any extra beds or baby cot.
Duplex Suite with Spa Bath
Offering views of the Great Arsenali and the Old Palace, this split-level and air-conditioned suite is fitted with handmade, stone tiles. It has a spacious living room and a bathroom with a spa bath. The bedroom is located in the attic and features views of Chania Old Town. It comes with a minibar and free WiFi.
Honeymoon Sea View Suite with Spa Bath & Private Roof Garden
Master Suite with Spa Bath, Private Roof Garden and Front Sea View Offering panoramic sea views through its 5 windows, this air-conditioned suite opens to a spacious terrace with sun loungers. Featuring a spa bath and a separate bedroom, this elegantly decorated suite is located at the upper floor. A flat-screen, satellite TV, a minibar and free WiFi are provided.
Junior Suite Old Town View
-This spacious and air-conditioned junior suite offers view to the Old Castle of Chania Old Town, through its windows & its cozy seating area. Fitted with metal elements, it provides a minibar and free WiFi.
Hotel Policies
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